3 Europa Road, GX11 1AA Gibraltar, Gibraltar
#34 of 88 hotels in Gibraltar
Guests' ChoiceBased on 2216 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
8.9
Facilities
8.6
Staff
9.3
Value for money
8.0
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
Isobel
United KingdomNothing
Lovely hotel, luxurious facilities, terrace overlooking the sea was wonderful.Staff extremely helpful.
Stayed in May 2024
Reviewed: 2 May 2024
John
United KingdomRoom and corridor was a bit cold
It was a lovely hotel, old charm, lovely atmosphere, excellent breakfast, lovely pool
Stayed in May 2024
Reviewed: 1 May 2024
Stephen
United StatesNothing.
Incredible location and view right across from the cable car. Really good breakfast and dinners. Comfy bed and shower. Staff was great too.
Stayed in May 2024
Reviewed: 1 May 2024
Jania
PanamaThat you need to cross the street to use the swimming pool
The staff and their service was superb
Stayed in April 2024
Reviewed: 1 May 2024
Nigel
United KingdomJust a few areas are getting a bit tired
Great staff, tired in a few places, but stay again
Stayed in April 2024
Reviewed: 1 May 2024
Joyce
United Kingdomthe view from our room was good breakfast was very good the hotel is in a nice location
Stayed in April 2024
Reviewed: 30 April 2024
Edgar
SwitzerlandLocation
Stayed in April 2024
Reviewed: 28 April 2024
Robert
United KingdomPool wasn’t heated so a bit cold, but it was April. The hill up to the hotel is pretty steep and therefore needed to use taxis a few times.
Hotel staff couldn’t be more helpful. From the concierge to bar and restaurant staff nothing was too much trouble. Breakfast exceptional with delicious fresh choices.
Stayed in April 2024
Reviewed: 26 April 2024
Clifford
United KingdomThe position of it
we have been to good hotels around the world ,and the Rock Hotel is one of those that we have visited
Stayed in April 2024
Reviewed: 26 April 2024
Vivienne
United KingdomBreakfast a bit overpriced if you were not a big eater. We did not opt for the inclusive price as we considered getting breakfast elsewhere (difficult because no nearby cafes). Possibly inclusive option would have been better.
As the name implies, the hotel is situated on the slopes of the Rock and has good views of the Bay of Algeciras and the Straits of Gibraltar. The nearest marina for restaurants is about a 15 minute walk away, the rest of the town about 20 - 25 mins. Walks back to the hotel are always uphill, but it's a gentle climb. The hotel itself, though recently refurbished, still has a colonial feel. We had a very relaxing stay there. Reception staff very helpful.
Stayed in April 2024
Reviewed: 23 April 2024
Karl
United KingdomNothing
Classic!
Stayed in April 2024
Reviewed: 21 April 2024
Graham
United KingdomSteep slopes (but nothing can be done about that).
Great facilities and food Staff were amazingly helpful.
Stayed in April 2024
Reviewed: 20 April 2024
Jonathan
United KingdomShower took 10 minutes for warm water to come through and shower control fell off
Comfortable and nice staff
Stayed in March 2024
Reviewed: 19 April 2024
Michael
United KingdomThe food was very good. The breakfast could have had more options eg omelette made to taste, bran at the cereal station.
Stayed in April 2024
Reviewed: 19 April 2024
Ravern
United KingdomSpacious, great service
Stayed in April 2024
Reviewed: 15 April 2024
Alexandra
SpainOn our first morning the cleaning lady knocked on the door and proceeded to open it straight away while we were trying to get our clothes on to answer her. We made sure we put the 'do not disturb' sign on the following night. Although most things were to a high standard corners were cut in odd areas e.g quality toiletries but really cheap toilet paper; thin worn towels; tea/coffee/milk/water were not replenished and I never found the well-advertised bathrobes. The bar and restaurant meals were excellent but breakfast wasn't very well organised and we waited 20 minutes for a top-up of coffee, gave up waiting on tne orange juice to be replenished and the sausages tasted like sawdust rather than meat.
The views are spectacular. The room was reasonably spacious, although the bathroom was slightly cramped. Every member of staff was helpful and efficient. The bar and restaurant were excellent. Free parking was a bonus.
Stayed in April 2024
Reviewed: 15 April 2024
Ebrecht
ArgentinaWe stayed for 2 nights during our wedding. The day of the wedding was amazing as the staff were really helpful, then we took amazing pictures in the facilities and it was an unforgettable wedding night.
Stayed in April 2024
Reviewed: 14 April 2024
Martin
United KingdomNothing! The only slight challenge is walking up/down the hill to get to the centre/bus stops etc. however this didn’t really bother us…
Stunning location, great views, lovely pool, staff couldn’t have been more helpful.
Stayed in April 2024
Reviewed: 12 April 2024
Pauline
United KingdomFabulous view from balcony overlooking the gardens and Spain
Stayed in February 2024
Reviewed: 9 April 2024
Richard
United KingdomNothing. A really lovely short stay.
Breakfast was great. Staff were very helpful and friendly.
Stayed in April 2024
Reviewed: 8 April 2024
Kelly
United KingdomN/a
N/a
Stayed in April 2024
Reviewed: 6 April 2024
Dori
United StatesThe suite was perfect and spacious. Location was right across from the botanical gardens and the bus stop. We visited the pool and loved the serenity! Staff were kind and helpful. I recommend the Afternoon Tea! Breakfast was also super great. Overall, the Rock Hotel gave us a brilliant Gibraltar vacation.
Stayed in April 2024
Reviewed: 4 April 2024
Adrian
United KingdomI found the dinner menu very hard to cope with. A strange mixture of dishes and some of the side dishes are not particularly nice.
The service, recently revamped rooms are very good, also the restaurant revamp make it a very stylish place to eat
Stayed in April 2024
Reviewed: 4 April 2024
Karen
United KingdomPrice
Clean and safe
Stayed in April 2024
Nafplio, Greece
Rijeka, Croatia
Hamburg, Germany
Point Cook, Australia
Tafí del Valle, Argentina
Dives-sur-Mer, France
Nanwan, Taiwan
Gallarate, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content