a little bit pricy compared with similar hotel in the city. also very strict check in time. have to wait exactly until 3pm, 2:45pm won’t work :(

nice view of the sea and icebergs

Stayed in July 2023

1.) In Summer there are many mosquitos in Ilulissat. 2.) When the sun shines all day, the room can get warm. But you dare opening the windows because of the mosquitos! (Screens would help!) 3.) The bathroom in our suite was done by a designer: Nice to see but unpractical: - Not much shelf room around the sink, no shelves for soap or shampoo in the shower. - Lighting in a way that you are causing your own shadow in the mirror (not good for shaving or makeup) 4.) Curtains are not heavy enough to darken the room (not good for a restful sleep in Summer) 5.) TV has a "Netflix" Button ... but if you press it, it's "not available". 6.) Breakfast was ok, but not great. Very small selection of fruit, the scrambled eggs are really powder eggs and you can taste that. No Cappuccino or Cafe Latte, only filter cafe.

The view from the large windows over the ice fjord is great. The reception desk was nice & helpful. Good selection of drinks and snacks to buy there. The beds are very comfortable. The floor heating in the bathroom was nice. The shuttle service to the airport and to the city center is great.

Stayed in July 2023

Really noisy doors which can wake you up in the evening Some rooms are renovated, some other not

Really friendly staff, helpful Amazing views

Stayed in July 2023

The hotel wifi was poor but it is the same quality throughout Greenland.

The view of the huge icebergs in Disko Bay from the hotel is magnificent! The airport shuttle was well organised as well as the shuttle into Ilulissat The breakfast was the best I have ever had!

Stayed in June 2023

Resturant poor and expensive… Hamburger for $35… Hotel Ice Fjord quality food for the same price.

Great location and views.

Stayed in March 2023

Expensive. Distance to town.

Amazing breakfast included. Excellent breads and coffee. Fresh fruits. Free wi-fi. Free hourly shuttle to/from town. Friendly and accommodating staff. Wonderful bay and town views.

Stayed in December 2022

Hotel reception staff didn't show helpful attitude till I miss 2 times of shuttle bus to city. Room was arrange to last at the edge of the storey. Everytime when others closing the exit door will get loud noise on my room door.

Nice hotel view

Stayed in September 2022

Expensive place.

Staff, view and restaurant.

Stayed in August 2022

The view from the room are fabulous!!

Stayed in August 2022

this is the best view of Disko Bay, and the best restaurant in Ilulissat, hands down. rooms are immaculate, and the staff is very pleasant. I liked the laundry services and the fact the front was able to provide stamps and shuttle service to and from the airport. I’d definitely recommend this place!

Stayed in July 2022

In the evening if you want to go to town or come back from it either you have to do a short walk along the road or get a taxi - which is absolutely fine, but worth noting.

Very scenic location just outside town. Free shuttle to and from town. Nice restaurant and bar within the hotel. Friendly staff.

Stayed in July 2022

Outdoor rooms are not very private, if you want the view you have people walk in front of your windows Had to wait over an hour for our dinner. Some misunderstanding in the kitchen. Nothing offered to make up for the delay (a coffee or so)

Breakfast is ok. Beds are great. Shower is wonderful. The view fantastic. Food at restaurant good. Outdoor rooms are not very private, if you want the view you have people walk in front of your windows. So you better take a room on first or second floor.

Stayed in June 2022

Limited staff in restaurant. No service on terrasse.

Location. Cleanliness

Stayed in August 2021

They were closed

Stayed in January 2024

Peaceful and a short walk into the heart of the village, great breakfast, comfortable bed

Stayed in August 2023

We stayed at the hotel 4 nights. We were 3 people and we booked 2 rooms. The rate we paid was around 350$ per night, per room. On the day of our departure, our flights got cancelled (due to bad weather) and rescheduled for 2 days later. As we were not checked out yet , we went to the front desk to extend our stay for 2 more nights. The front desk charged our credit cards (in the local currency) without telling us the rate. When we got to our rooms we got a message from our credit card that we just paid 500$ per room, per night. We went back to the front desk to inquire about the rate change and we were told that "the hotel increases the room prices as the market demands it". And if we cancel, they are going to charge us a first night stay (1000$). So, pretty much "we are going to take advantage of you because your flight was cancelled and you are stranded here". When we arrived back home, we did write an appeal to the hotel administration making the argument that we were already clients of the hotel, we already invested close to 3000$ for the rooms and food and we would appreciate very much if they would consider adjusting the charges to the initial amount of 350$ per room, per night. The hotel manager's answer pretty much shifted the responsibility back on us. He said it was our responsibility to ask about room price before naively handing out our credit cards. So much for rewarding existing customers loyalty!

I don't have any good things to stay about this hotel! And by the way, their shuttle is totally unreliable so stay here only if you want to walk 15 to 20 min each way to town on a busy and ugly road with no sidewalk.

Stayed in July 2023

1. Unfriendly staff (in most cases), barely speak English. Inexperienced. 2. Sewage blockage at the shower- couldn't take a shower. Asked to move to another room- said it's not possible. Asked for a compensation- got a humiliating answer from the Hotel Manager Mr. Ulret. 3. Houskeeper didnt clean the room until afternoon- while we already returned and she disrupted us. The next day- she forgot to take garbage and to provide soaps etc. 4. The total experience is very disapointing, considering the high rates per night, varied between 2,150 to 2,350 Dkk for the same standard room B&B !

We stayed there tital 4 nights! Loved only the location and the hourly shuttle service to the city.

Stayed in September 2023

Check out time at 10am is definitely too early

Outdoor rooms were very confortable and with great views. Amazing staff. Delicious, but expensive food at the restaurant

Stayed in August 2023

staff was borderline unwelcoming/rude :( shuttle bus was always late or canceled

food, views

Stayed in August 2023

nothing complain

property was very new and clean, stylish. with a deck view to the iceberg

Stayed in July 2023

Organisation of Taxi was not communicated very well to next shift.

Eat pancakes while watching icebergs in the front row and listen to classic French chansons.

Stayed in June 2023

building work everywhere outside of the hotel. shuttle is unreliable and the walk into town is not pleasant. too much work traffic on a road with no footpath.

lovely view from window but would choose a city centre hotel in future

Stayed in April 2023

A hotel with spectacular views. A large room that has everything. Good meals, transportation to the city, professional staff, I had a great time.

Stayed in November 2022

A long walk into town

The room had a lovely view

Stayed in October 2022