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Reviews of African Princess Beach Hotel 4 stars

Kotu Beach, Serekunda, Gambia

#2 of 5 hotels in Serekunda

Guests' Choice

Review score

Based on 114 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 10 May 2024

    8.0
    Good and friendly stay
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    The rooms are average in terms of decoration...rather minimalist. The TV only has a few channels (CNN, BBC, TV5...and some movie channels from Saudi Arabia... ). The AC only works with the room key in the slot, so had to request an additional key to ensure that the room was always cool when entering. Recommend giving a heads up to the hotel so that they make sure the room is cooled before you checking, especially if you are planing on a late check in at night.

    The staff was extremely friendly and helpful. The hotel has a beautiful situation overlooking the ocean with the private pools for the lower rooms. The main pool is nice and the direct access to the beach is definitely of great value.

    Stayed in May 2024

  • Reviewed: 27 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights

    Location

    Stayed in March 2024

  • Reviewed: 19 February 2024

    8.0
    A burst of sunshine and friendliness
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    A bit of a smell from the drains in the bathroom during the daytime. A great variety of food ( fruit and desserts) but not tending to the palette of African travellers. Where was the famous Gambian jollof? Some of the hot food was over salted. Consitency in staff hospitality. Some of the chefs were aloof

    Layout, cleanliness and proximity to the beach

    Stayed in February 2024

  • Reviewed: 12 December 2023

    9.0
    Nice hotel, spacious room, friendly staff excellent swimming pool.
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 4 nights

    Breakfast was good and enjoyable. Had an issue with the water but was sorted promptly

    Stayed in December 2023

  • Reviewed: 27 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The fact the bed was inching couldn’t enjoy and the fact I couldn’t use my credit card for payment at the receptionist.

    Stayed in September 2023

  • Reviewed: 3 August 2023

    7.0
    I will return but saff needs common sense training. Especially the guy with some beard.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 2 nights

    Flies everywhere. I could hardly have breakfast without flies in and around my food. Also the hotel is very strict on guests. The receptionists embarassed me when I walked in with a friend and asked me to pay for double occupancy right in front of everyone. They need some experience. Also I had no water in my room on the first day. Also a few cockroaches in my room.

    Lovely hotel. Pool right infront of your room is amazing. Also not busy during summer months. I didnt try the food as I preferred to eat at Senegambia which is just 2km away. I will stay here next time in Gambia. Hopefully the staff is more welcoming. The ladies are nice but the guys are not.

    Stayed in July 2023

  • Reviewed: 13 June 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    rooms and walls could be cleaner. Cost too much for the pool upgrade even though my booking fr the standard woom was already too high. limited dinner options

    breakfast option was amazing. pool was clean

    Stayed in June 2023

  • Reviewed: 25 May 2023

    8.0
    Very good
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    I enjoyed the hotel services.

    Stayed in April 2023

  • Reviewed: 13 April 2023

    9.0
    Superb
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 4 nights

    great breakfast

    Stayed in February 2023

  • Reviewed: 22 February 2023

    9.0
    Very relaxing enjoyable stay. Would stay there again.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 14 nights
    • Submitted via mobile

    The food was of a good standard, but the menu could have been rotated on a weekly basis as it was the same while we were there. Maybe there could have been some entertainment as there was none.

    Good location right on the beach, rooms were cleaned every day and fresh water and towels provided. Very relaxing and quiet, staff were so friendly and couldn't do enough to help. Lots of security although I didn't think is was necessary as the people are very friendly there. Room was a good size, if you want sun all day on your terrace pick blocks 1-3, we had a swim up room on block 3. Exchange bureau on site.

    Stayed in February 2023

  • Reviewed: 4 January 2023

    9.0
    was quite a pleasurable trip and I really enjoyed my stay. was worth every cent
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to pin point here

    Location ideal and facilities are state-of- art. very good value for money and good people

    Stayed in December 2022

  • Reviewed: 1 January 2023

    9.0
    beautiful property with room for improvement
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the water in the pools is very cold. unfortunately our room was not cleaned during our stay.

    the property is in a very good location with easy access to restaurants, bars and shops. the beach just in front of the resort is clean and well kept and offers sun loungers as well as beach bars and vendors. the rooms with swim up pools are a really nice feature. the garden area is also very nice and very well maintained.

    Stayed in December 2022

  • Reviewed: 28 December 2022

    8.0
    Awesome experience
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    location ideal. facilities top notch. staff pleasant.

    Stayed in December 2022

  • Reviewed: 28 November 2022

    9.0
    Overall, I had a great time at this location.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 8 nights
    • Submitted via mobile

    There’s a lot of bugs that got inside the room of all sizes. Facility needs to work on sealing doors, screen doors, and windows shut. There needs to be more breakfast options, was mainly eating the same thing every morning.

    Close to the beach, had a private pool, was able to watch Netflix on tv, great food.

    Stayed in November 2022

  • Reviewed: 20 November 2022

    7.0
    Scenic and calm, a perfect balance for a work trip!
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 7 nights

    There are no microwaves in the hotel nor iron boxes. This should be looked into.

    The location was lovely! The proximity to the beach and the views made my stay enjoyable.

    Stayed in October 2022

  • Reviewed: 3 November 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 12 nights

    The restaurant staff could do with a little bit of training. Service from the restaurant manager was exceptional but the waiters and waitresses were struggling with the bare minimum. Breakfast options could do with a bit of diversity, we had the same exact thing for the entire two-week stay.

    I loved my stay at African Princess, the hospitality, professionalism and helpfulness of the staff was remarkable. My sincere gratitude to the reception team led by Ismayl who made our check-in experience effortless. Sanaa from housekeeping was a joy and our entire team was especially pleased. The property is quite new and seemingly well-maintained, the pools were exceptionally clean, and the rooms were quite large with lots of storage spaces. The wifi was a bit spotty and the frequent power outages didn't help but thankfully the hotel has an automated power generator. Direct access to a clean and secure beach was a bonus!

    Stayed in October 2022

  • Reviewed: 30 October 2022

    7.0
    Great location and friendly, service-minded reception staff
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Food is not particularly good and quite pricey.

    Beautiful location on the beach and friendly and service-minded staff at the reception.

    Stayed in October 2022

  • Reviewed: 22 October 2022

    7.0
    Overall nice place, but overpriced + feel cheated by Booking.com
    • Business trip
    • Group
    • Deluxe Double Room with Sea View
    • Stayed 5 nights

    The pricing is insane! Booking via booking.com didn't get me the "sea view" room that I reserved! Instead I got a lower level room (that had no sea view) for a same price. How could I get compensated? Also, towels and furniture wasn't as clean as one would expect for that money. Also, if guests are living above you, the noise is quite remarkable.

    Staff was friendly and helpful. Location quite good - if you prefer more silent area. To drive to "city centre" or any special attractions, one would still need to pay 3-4€ for the taxi. But the taxi drivers in front of hotel are reliable and decently filtered. Generally good European quality building, although cleanliness wasn't quite according to the European standard.

    Stayed in October 2022

  • Reviewed: 24 September 2022

    9.0
    We had a wonderful unforgetable stay, we will definitely be back (Christian and Dominik)
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 19 nights

    Only space for improvement is the restaurant (little bit overpriced, waiting times, variety of food)

    Stuff of the entire hotel (from manager to cleaning lady) was extraordinary helpful and friendly, they make you feel like home Beautiful location, safe environment, wonderful pool All very clean ansd well maintained

    Stayed in September 2022

  • Reviewed: 24 July 2022

    7.0
    Three nights at the Beach Front
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Some things though need to change. Water treatment for the shower needs to improve. It was really hard water and my bath soap struggled to lather. The buffet breakfast was very limited in menu. So was the lunch and dinner menu. They need to expand this and feature more African dishes. I struggled with what to eat often. I also had LOTS of mosquitoes in my room on the first night. For a hotel of that standard, this was ATROCIOUS! I had to use my hand to kill mosquitoes to be able to sleep. This means that they are not thorough and the room cleaners were not careful. I left these comments at the reception. I plan to visit again in another week or so and I'd hope to see that things have changed.

    I loved the pools in front of the rooms. The beach front was also a MAJOR attraction. The concept was solid and beautiful. The ambience was right. The pools overlooking the beach front was also beautiful. The spaces were neat and tidy, well manicured. The staff were courteous and were happy to please guests. The flowers and pools with lighting combined to give the space a very lovely ambience. For the little options on their menu, their chef were good enough and I enjoyed the meals I had at the restaurant. The room was sizeable, large and clutter free. I struggled with the television but eventually figured it out.

    Stayed in June 2022

  • Reviewed: 15 July 2022

    8.0
    I am due to return to Gambia in October and will use the hotel again.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 16 nights

    Fridge in room could be bigger...one small bottle of water at the start of the visit?

    Good value / comfortable room / hotel staff receptive to your needs

    Stayed in July 2022

  • Reviewed: 3 July 2022

    9.0
    Setting the standards for Gambian hotels
    • Business trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 8 nights

    Very hard to find fault. We were off season so it was quiet. As a result there were no 'activities' but some might think that a plus!

    This sets a new standard for Gambia hotels. Hard to criticise anything. Staff great, reception professional, food very good, pool great, ATM at the entrance, bureaui de change inside and a credit card machine that worked both times it was needed.

    Stayed in July 2022

  • Reviewed: 4 April 2022

    8.0
    Nice relaxing stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the food

    I loved it but the WiFi and a few other things didn’t work, but they managed to get it resolved, it does need to fix up a little with the service and food

    Stayed in March 2022

  • Reviewed: 3 April 2022

    8.0
    We thoroughly enjoyed our stay and would come again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Sometimes the staff would get your Order for room service incorrect or forget to replace eg tea & coffee in your room

    I liked the willingness of the staff to assist you with any issues you had

    Stayed in April 2022

Showing 1 – 25

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