Skip to main content
  1. Hotel reviews homepage
  2. Gambia hotel reviews
  3. Serekunda hotel reviews
  4. Reviews of Bamboo Garden Hotel

Reviews of Bamboo Garden Hotel 3 stars

Bertil Harding Highway, Serekunda, Gambia

#4 of 5 hotels in Serekunda

Guests' Choice

Review score

Based on 83 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    8.4

  • Facilities

    7.1

  • Staff

    8.6

  • Value for money

    7.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 25 May 2024

    7.0
    Short vist great local, nice staff.
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Choices of breakfast no activities at the location. The cooking facility was extremely bad .

    Breakfast could have better choices and a bit skimpy on portions.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Good location. Near the beach and near restaurants and walking distance to senegambia.

    Stayed in February 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The water was cold

    Quiet, small and friendly

    Stayed in March 2024

  • Reviewed: 23 January 2024

    7.0
    Good value for the money
    • Business trip
    • Solo traveller
    • King Room with Pool View
    • Stayed 8 nights

    Breakfast : they make each day the same breakfast with almost no choice. Coffee is only instant and awful. Rooms are outdated with outdated furniture. the smell in the bathroom. There is no mosquito protective net above the bed. Bad light. Deposit safe is out of operation

    Location was not too far away from Ocean beach, Pool inside, Quite comfortable rooms. Comfortable bed. Perfect staff is trying to make Your staying to be comfortable. Price corresponds to the level of the hotel.

    Stayed in January 2024

  • Reviewed: 3 July 2023

    8.0
    Ok
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 6 nights
    • Submitted via mobile

    Birds in facility making too much noise.

    Friendly and welcoming staff

    Stayed in June 2023

  • Reviewed: 27 January 2023

    8.0
    Great hotel, will definitely come back.
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 14 nights
    • Submitted via mobile

    the air conditioning units are always effective. The staff come and fix them if you report them but they should be properly maintained so they don’t go wrong - ours was just filthy dirty and when they cleaned the filter it was perfect so. of a big job….. Could have a bigger selection for breakfast.

    second stay at this hotel and again not disappointed.

    Stayed in November 2022

  • Reviewed: 17 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    everything was ok

    personel very helpful breakfast nice (bufet) room clean and big swimmingpool every day cleaning

    Stayed in January 2023

  • Reviewed: 3 January 2023

    8.0
    Great stay, very convenient location
    • Leisure trip
    • Solo traveller
    • King Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing:)

    Room and the hotel ambiance was very good and staff very helpful for any information. Conveniently placed for walking to bilolo monkey park and other beaches. Shops, AtMs etc close by. Very convenient for dolo travelers. Good breakfast

    Stayed in December 2022

  • Reviewed: 3 January 2023

    7.0
    nice place whole building needs a facelift
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 16 nights
    • Submitted via mobile

    out dated kitchen building needs refurbishing

    The garden and the comfortable bed. Also running hot water

    Stayed in January 2023

  • Reviewed: 30 November 2022

    8.0
    Repetiremos
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 12 nights
    • Submitted via mobile

    The bathroom could do with a review but acceptable.

    The people working there, very friendly and helpful all the time. Good location, easy to access main places to see. Very near a beautiful beach Good AC in the rooms. Internet reasonably reliable

    Stayed in November 2022

  • Reviewed: 22 November 2022

    8.0
    Our stay at the Bamboo Garden Hotel was superb. Can’t wait to visit The Gambian again for another workshop. Bamboo Garde
    • Business trip
    • Group
    • Deluxe King Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing for now.

    The property is cool and the staff are very hospitable 👏👏🙌

    Stayed in November 2022

  • Reviewed: 17 November 2022

    6.0
    Good but not good enough
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 14 nights
    • Submitted via mobile

    unfortunately Breakfast was pretty awful, and the food options never varied - egg, beans, noodles, The Toaster didn’t work properly from day 1 and the lever had to be held down by someone.it wasn’t working at all by day 14. It was hard to to believe that they would not buy a new toaster. Lunch and dinner options were really good though and so we missed breakfast most days and paid for a lunch instead (better to go room only). We had paid for a ‘deluxe king size’ for the self catering option, which was at best a 2 star. The kitchenette was dark and very basic, (think glamping) it contained a microwave, fridge, kettle, leaking sink (no plug), dirty hot plate and 1 pan/spoon (also dirty), and basic plates and cutlery. Nothing was provided to wash up with., no soap or a cloth. The Under counter area were 3 empty spaces with door fronts but the fridge was plonked in front of it all. The microwave had to be moved onto the fridge to use as there was no plug socket beside it. Do not expect tea/coffee/milk etc. Maintenance standards were poor throughout areas of the hotel, leaking taps, cracked tiles, broken concrete paths, tired old equipment,daily towel shortage, (stained towels returned damp), dodgy electric wall sockets by the bed, none near a mirror, no hairdryer,poor lighting so room was very dark, leaking toilet which is not fully secure to the ground so moved when sitting on it. Electrics went off constantly along with the Air con (thank goodness for our own rechargeable fans), and the generator didn’t always kick in immediately, water not always available in the taps but this was temporary. WiFi was great some days but terrible others, affected by electrics and guest usage I suspect. The room had a safe which didn’t open but we had no security issues/concerns during our stay. the wardrobes locked however with keys. Tv channels minimal but you get BBC news and one other English speaking option.

    The location was good. The gardens and design was quite attractive and had beautiful flowers. The staff were very cheerful, helpful and attentive. The pool size, layout and different seating options were nice. The Hotel was very reliable for airport collection/drop off and they helped to arrange excursions with local tour operators. Great communications prior to arrival with quick response to questions. Food menu was varied and good quality in the Restaurant. No complaints for the chef’s cooking ability. Very convenient taxi and money exchange service outside, 5 minutes to the beach, some great restaurants either side which we visited repeatedly plus mini market for water etc. There was some weekly entertainment which was enjoyable (this may become more frequent as the season kicks in), so the complex was relatively quiet and tranquil and there was no trouble from noisy or unruly guests. A really calm and relaxing atmosphere which we appreciated.

    Stayed in November 2022

  • Reviewed: 16 November 2022

    7.0
    In that price was OK.
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    1. Poor breakfast 2. Hotel should be refreshed

    1. Very clean 2. Big room with all facilities 3. Good location - close to the restaurants and beach 4. Excellent massage

    Stayed in November 2022

  • Reviewed: 3 November 2022

    8.0
    A calm hotel in the hustle and bustle of Gambia
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Soap and towels are provided, but you need to bring your own other toiletries. Not a big deal as the hotel is overall very good value, and you can pop to the Express shop.

    Nice place to stay and convenient for the beach. The pool is good and the staff are lovely. There’s a supermarket and restaurants nearby. It is a tourist area so people will approach to sell things etc.

    Stayed in November 2022

  • Reviewed: 12 August 2022

    8.0
    Overall the stay was good. I just hated the fact that every time we left the hotel to go for a walk etc, they kept being
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 14 nights
    • Submitted via mobile

    I think what we didn’t like about the property was the cleaning staff. when they come to clean the rooms every day, they were always very loud and constantly talking in their language which from my point of view was not very professional and it also makes someone feels like they are talking about them.

    The pictures that we saw on booking.com was exactly what the property looked like in reality which was a breath of fresh air. It was nice. Also the staff were friendly. they were always willing to help and will go out of their way to make your stay special. Thank you to all the Bamboo garden hotel staff for such a lovely stay. we felt safe and well taken care of.

    Stayed in August 2022

  • Reviewed: 17 July 2022

    8.0
    Lovely hotel.
    • Leisure trip
    • Solo traveller
    • King Room with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast could be better. Not much selection and the same thing every day... love the sorrel juice.

    Location is very good. Close to the beach , Poco loco. Smile Lounge and the strip. Staff were friendly .

    Stayed in July 2022

  • Reviewed: 20 May 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room with Pool View
    • Stayed 19 nights
    • Submitted via mobile

    The hotel staff was very friendly and helpful. There was a good breakfast buffet. Perfect location, not far from the beach and close to many restaurants.

    Stayed in May 2022

  • Reviewed: 30 April 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 10 nights
    • Submitted via mobile

    Nice hotel not far from the main strip ..hotel staff were very nice as are all the gambian people ...

    Stayed in April 2022

  • Reviewed: 28 April 2022

    8.0
    had a brill holiday and all the staff were great.
    • Leisure trip
    • Group
    • King Room with Pool View
    • Stayed 7 nights

    maybe some evening entertainment.

    breakfast was basic but good

    Stayed in April 2022

  • Reviewed: 8 April 2022

    8.0
    Amazing
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Well two things I must say, the window blinds need to be changed to something thinker it’s gets so bright in the room when it’s morning and some of us just want to sleep in the dark, my partner had a hard time with that. Also there was a construction nearby which made so much noise which is not there fault but otherwise every thing was good

    Location, friendly front desk, always smiling with I got there names but they where all helpful

    Stayed in April 2022

  • Reviewed: 22 February 2022

    8.0
    So so good for these two older lovers, Ambiance!! other friendly guests helped too!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    small stuff only, we are giving some small observations to the hotel privately

    AMBIANCE! ambiance! quiet and very good staff, impressive management, mostly reasonable prices in the restaurant, nice room with extra effort by staff as it was our reunion and late valentine weekend, booking and visiting and information all very helpfully supplied. Location very good, house wine very nice, plenty for breakfast, we are booking again for next month before we have to head back to Liberia!

    Stayed in February 2022

  • Reviewed: 18 February 2022

    7.0
    I would pay more and stay across the street
    • Leisure trip
    • People with friends
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    poor breakfast

    cleaning staff and reception were friendly

    Stayed in February 2022

  • Reviewed: 8 January 2022

    7.0
    overall it was good, think if it will be even better when they finish renovations
    • Business trip
    • Solo traveller
    • King Room with Pool View
    • Stayed 1 night

    They are still renovating after Covid.

    great pool, hotel is five minutes walk from the beach

    Stayed in January 2022

  • Reviewed: 13 March 2024

    10
    It’s was really good
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    It’s clean

    Stayed in January 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!