Banjul-Serrekunda Highway, Serekunda, Gambia
#4 of 4 hotels in Serekunda
Guests' ChoiceBased on 24 hotel reviews
8.1Cleanliness
8.4
Comfort
8.3
Location
9.1
Facilities
8.1
Staff
8.9
Value for money
7.6
Free WiFi
7.5
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Showing 1 – 24
Reviewed: 27 May 2024
Constance
United KingdomAmbience, good food, friendly staff
Stayed in May 2024
Reviewed: 4 April 2024
Bradshaw
United KingdomEven though the front has been totally opened up to the beach it does get very chilly at night when the wind blows. Been going for 28years & the rooms are so much better now. Not a lover of local family's paying to come in at weekend's, very noisy & a lot of children
The weather excellent, the staff were great old & new staff. A special mention must go to our house keeper KADDY she went above & beyond expectations when looking after our room, not only was it spotless but she decorated our bed beautifully every day. She certainly is a credit to the hotel. Also a mention to Pauline, entertainment & Sam around the pool & not forgetting Sabina on the all inclusive bar. Just to name a few. Also the new general manager Victor who was always available & approachable if you needed anything, he would go out of his way to sort it for you.
Stayed in April 2024
Reviewed: 2 March 2024
Dr
HungaryWe have asked 2 cards to the rooms but it was refused. Why only one card is provided? On the 3rd evening of our stay we received a scary text that we have to pay immediately otherwise there will be consequences. At our arrival we were told to pay at leave. So we run down and asked if we missed any information or request. It turned out that a guest left the hotel without payment and they thought that a threatening, scary message will ensure the payments... There is no bank card reader, so the finance staff uses the bank card with the bank card number, security code etc. to pay.
The hotel has its own beach. The beach is wide, clean, beautiful. There are big pools, sufficient number of sunbeds. The staff is usually very friendly. The rooms are newly renovated. The daily cleaning was perfect. We appreciated that there was no continuously loud music. The performances in the afternoon and evening were entertaining. The breakfast is more than enough. The dinner is delicious. The safeguards ensured safe rest at the beach.
Stayed in February 2024
Reviewed: 4 February 2024
Angela
United KingdomI think they could have more options for vegans during breakfast, snacks, lunch and dinner.
Although we had to change hotels at the last minute, I was very happy with the alternative hotel at Kalimba hotel. The hotel is stunning and the staff were friendly and welcoming. Local to Seni Gambia which was perfect.
Stayed in January 2024
Reviewed: 28 January 2024
David
United KingdomThe unused pool slide doesn’t fit in with the new look
The new renovations have turned a dated hotel into a stylish place to stay with greater emphasis on the sea view. The staff are friendly and very good at what they do.
Stayed in January 2024
Reviewed: 6 June 2024
Robert
IrelandNothing
The staff were fantastic,ultra friendly and couldnt be of more help.Pool area was fantastic too,very well spaced out.
Stayed in June 2024
Reviewed: 2 June 2024
Fiona
United KingdomThere was a bit of damage to the walls caused by the leaking AC unit. Our lock was faulty towards the end of our stay but we were offered another room. There was a lack of information about what was happening at the hotel.
I liked the hotel facilities, the colour scheme was calming. The entertainment over the weekend was great. The hotel was very clean. The staff were so helpful, particularly Yusupha and Lamin.
Stayed in May 2024
Reviewed: 16 April 2024
Claire
LuxembourgOne or two of the finishes in the hotel could be improved upon - e.g. the toilet in the room needs to be properly fixed to the wall. However, the management are continuing to improve the hotel. some guests said theu did not like the hotel being open to the beach, as there was a breeze, but the sea view was my favourite thing.
Fantastic breakfast. An excellent variety of foods - omelets, fried, poached, boiled, scrambled eggs, hot offer - English breakfast, freshly cut fruits, vegetables, cheeses and fruit juices. Alhargie the breakfast chef is excellent. I chose the all inclusive option and it was excellent value for money. Really good fresh food, lovely salads, local dishes and more. As a vegetarian there was already a lot on offer, but the head chef produced some wonderful Indian dishes for me to eat including breads and curries. There was also a substantive afternoon snack, and drinks including cocktails all day. the new manager, Victor was friendly and attentive, clearly wanting to achieve the best for every guest. The hotel has been renovated recently making a huge difference,. The new pool offers sea views, has slides for the children and plenty beach beds. I loved the way the hotel had been opened up to celebrate the beach view. One of my favourite times was eating lunch at the restaurant, overlooking the beach with a live band playing African and reggae music. The staff have always been the highlight of the hotel, and continue to be so, offering a friendly and caring service
Stayed in April 2024
Reviewed: 29 February 2024
Barbara
United KingdomRoom was 2star and not what we paid for
Stayed in February 2024
Reviewed: 26 February 2024
Antonio
NetherlandsThere's nothing that we don't like it was awesome
Everything, the staff are really cordial and friendly, the place is so beautiful, it is a terrestrial heaven
Stayed in February 2024
Reviewed: 18 February 2024
Laila
United KingdomVery nice and clean in the new rooms! Fresh and staff very helpful
Stayed in February 2024
Reviewed: 13 February 2024
Linda
United KingdomThe hotel was not ready or building completed when we arrived. Bathrooms needed work to stop the leakage all over the bedroom. To be fair, they got on it straight away but this involved workmen in our room and cutting stone with an angle grinder in our room spraying dust over everything- typical Gambian response. They moved us to another room on request. We were not informed to expect building work or hotel completion during our stay but this also meant other facilities were not ready at the start of the holiday eg tv and sport coverage and this took a few days to get this sorted.
The staff were very helpful in sorting out issues when we arrived. Great location on the beach. Good variety of food and excellent egg and hot food station at breakfast
Stayed in January 2024
Reviewed: 11 February 2024
Sillah
United KingdomEverything
Nothing
Stayed in January 2024
Reviewed: 6 February 2024
Ali
SwedenKombo Beach Resort left me utterly frustrated with its abysmal service. The beef cheese panini, a mythical creation that arrived after an agonizing 45-minute wait, proved to be a cruel joke as it lacked the promised beef, turning it into a mere cheese sandwich. The room cleaning was a comedy of errors, with the shampoo playing a game of hide and seek on random days. The mosquito situation was akin to an apocalyptic insect invasion, thanks to the two giant triangle holes on the window, essentially offering mosquitoes VIP access to a blood buffet. As if that weren't enough, the high-speed Wi-Fi was a phantom, haunting my dreams of connectivity, going on a rebellious strike for days and engaging in a constant, frustrating dance of connecting and disconnecting. It felt like battling a digital poltergeist. In the face of these nuisances, my resilience prevailed, and I salvaged some enjoyment, perhaps out of sheer determination or a newfound appreciation for chaos.
Stayed in January 2024
Reviewed: 31 January 2024
Markus
GermanyToilet was leaking since the day I moved in. Room 355 in block C had several issues: missing do not disturb sign, TV not working, AC caused problems (last night only). The overall cleanliness of the house was poor: trash bin in the middle of the floor for several hours. Paper and empty plastic bottles in the entrance hall. Dirt stains. Management is struggling with the communication and the compensation for the inconveniences: a lot of empty promises. Unbelievable: I tried to speak to the front office manager for three days. A room change was only offered after three days. I refused because the alternative was in the same building. I was able to launch a complaint to the general manager. He was professional and friendly and I got a free dinner. Sadly I won’t come back.
Stayed in January 2024
Reviewed: 18 January 2024
Aster
United KingdomNot quite finished yet. TV, WiFi didn’t work which wasn’t a big deal for us.
Newly refurbished. Great beach front location
Stayed in January 2024
Reviewed: 21 April 2024
Jay
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 29 February 2024
Daniel
United KingdomThere are no comments available for this review
Stayed in February 2024
Reviewed: 19 February 2024
Zoe
United KingdomThere are no comments available for this review
Stayed in February 2024
Reviewed: 27 May 2024
Yvonne
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 22 May 2024
Modou
GambiaThere are no comments available for this review
Stayed in May 2024
Reviewed: 10 May 2024
Anthony
SwedenThere are no comments available for this review
Stayed in April 2024
Reviewed: 25 April 2024
Angela
JamaicaThere are no comments available for this review
Stayed in April 2024
Showing 1 – 24
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