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Reviews of Imperial Plus Urban Smart Hotel Thessaloniki 4 stars

8 Egnatia, Thessaloniki, 54626, Greece

#16 of 77 hotels in Thessaloniki

Guests' Choice

Review score

Based on 1484 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.1

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    9.0

  • Free WiFi

    9.3

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Showing 76 – 100

  • Reviewed: 20 July 2023

    10
    Perfect stay
    • Leisure trip
    • Family with young children
    • Deluxe (King Bed) City View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The hotel rooms are very modern and the size is enough for a small family. Breakfast has good variety and fresh products. The staff was friendly and helpful.

    Stayed in July 2023

  • Reviewed: 20 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe (King Bed) Backyard View
    • Stayed 2 nights

    This is my second review for this hotel, because we returned back! That is a good sign, right? I can say that everyone who was working at the hotel was smiling and helpful all the time. We really like the facilities, and breakfast was good. Hotel is quite new and well equipped. Bed was really comfortable. Location is also really good. Really close to the port of Thessaloniki, we took ferry to visit one island, we just walked to the ferry. Hotel is located at the main street. It was easy to catch the bus to visit places. And also coming back from almost anywhere in Thessaloniki was quite an easy task. Overall really good hotel with amazing people! Thanks for everyone! Highly recommended!

    Stayed in July 2023

  • Reviewed: 20 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe (King Bed) Backyard View
    • Stayed 3 nights

    I can say that everyone who was working at the hotel was smiling and helpful all the time. We really like the facilities, and breakfast was good. Hotel is quite new and well equipped. Bed was really comfortable. Location is also really good. Really close to the port of Thessaloniki, we took ferry to visit one island, we just walked to the ferry. Hotel is located at the main street. It was easy to catch the bus to visit places. And also coming back from almost anywhere in Thessaloniki was quite an easy task. Overall really good hotel with amazing people! Thanks for everyone! Highly recommended!

    Stayed in July 2023

  • Reviewed: 20 July 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe (King Bed) City View
    • Stayed 1 night
    • Submitted via mobile

    Location is good , breakfast is good , facility is good , good !

    Stayed in July 2023

  • Reviewed: 19 July 2023

    8.0
    Nice Room but bfast a big flop
    • Leisure trip
    • People with friends
    • Executive Triple (King+Twin Bed) City View with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast leaves much to be desired. Quality of items is very low. They should invest in better products and not charge for capuccino. I would stay again if I wouldn't have to pay for breakfast.

    Room in general. Aircondition was really good. Great Room!

    Stayed in July 2023

  • Reviewed: 19 July 2023

    10
    Fantastic smart hotel located in the city center. We will back for sure
    • Leisure trip
    • Family with young children
    • Family (Single+Twin Bed) Connnected Suite City View
    • Stayed 2 nights

    Breakfast was very good, from eggs, fruits, vegetables, ham... to pastry

    Stayed in July 2023

  • Reviewed: 14 July 2023

    9.0
    Enjoyable stay in Thessaloniki
    • Business trip
    • Solo traveller
    • Deluxe (King Bed) City View
    • Stayed 3 nights

    Nothing to mention

    Nice, clean hotel very close to the main attractions and with good public transport connections within walking distance. Good size room and bathroom. I liked the breakfast, the food was good and with several options to choose from. The staff was friendly and helpful.

    Stayed in June 2023

  • Reviewed: 14 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe (King Bed) City View
    • Stayed 1 night
    • Submitted via mobile

    The imperial plus hotel is a quiet, safe, helpful and smart choice to stay at when visiting Thessaloniki. The rooms are all cleaned to the highest standard and feature smart TVs and smart curtains. The beds are comfortable, the air conditioning perfect and the shower in the bathroom was the best I've ever had at a hotel. Breakfast is great and gives you all the energy you need for whatever you have planned. An extra thank you to Marios on the reception who was exceptional at his job and helping us out with whatever we needed, thank you!

    Stayed in July 2023

  • Reviewed: 8 July 2023

    8.0
    Modern hotel with excellent location and superb breakfast.
    • Leisure trip
    • Group
    • Deluxe (King Bed) City View
    • Stayed 3 nights
    • Submitted via mobile

    No teabags or kettle provided in the room, only coffee machine. Lovely view from the skybar, but it is run separately from the hotel and they won't let you stay there unless you buy drinks. We couldn't figure out how to use chromecast/netflix on the smart TV but mirroring phone screen worked to watch movies.

    Amazing breakfast, catered well for meat eaters and also for vegetarians. Pastries, fresh fruit, spinach and feta pie, Greek salad, vegetable omlette/scrambled eggs, cereal. Very modern, clean and comfortable room with big TV. Location was the best, all the sights were walkable distance. Bus X1 takes you directly from the airport to the bus stop outside the hotel.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    8.0
    Very good
    • Business trip
    • Group
    • Deluxe (Twin Bed) City View
    • Stayed 3 nights
    • Submitted via mobile

    All Good

    All Good

    Stayed in July 2023

  • Reviewed: 6 July 2023

    10
    Great . Would book again.with the heat in summer - a pool would be great.
    • Leisure trip
    • Solo traveller
    • Deluxe (King Bed) City View
    • Stayed 1 night
    • Submitted via mobile

    No problems to mention

    Great location. Felt safe walking to the property , alone , at night. Close to port . Great rooms. Fantastic breakfast .

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    Good location, very nice hotel
    • Leisure trip
    • Solo traveller
    • Deluxe (Twin Bed) City View
    • Stayed 4 nights
    • Submitted via mobile

    I went to the skyline bar one evening not a soul to be seen, so went to a street vendor and had a beer in my room instead. One morning at breakfast I saw a waiter clean a table and on a plate was a boiled egg not eaten, the waiter then put the boiled egg in his apron pocket, went to the kitchen to drop the plates off, then walk out to the buffet bar with the egg in his hand and put it back in the bowl. On my last night there was a thunder storm and the hotel had a power cut, this was a rolling power cut so kept going on and off, when the power restored it kept turning all my lights on in the room. Not ideal in middle of night, so had a very bad sleep last night, but that wasn't the hotels fault.

    Very good location, nice big clean room. Perfect for what I needed. Breakfast was good. You can't go wrong with this place.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    9.0
    Superb
    • Business trip
    • Group
    • Deluxe (King Bed) City View
    • Stayed 5 nights

    The toilet sinks were a little too small, the water kept spilling all over.

    The rooms were very spacious, modern and clean. Breakfast was also great. Superb location!

    Stayed in July 2023

  • Reviewed: 28 June 2023

    8.0
    Very good except aircondition in the room
    • Leisure trip
    • Group
    • Deluxe (King Bed) City View
    • Stayed 3 nights
    • Submitted via mobile

    Aircondition. This year I accomodated in this hotel first in Feb. At that time everything was perfect. We of course didn’t need aircontion at that time of the year and room temprature was perfect. However now in June we had difficulties in fixing the room temperature. During the night it was very hot when we closed it and very cold and loud when we opened. Although it seemed as if we could manage the temperature on our own, it was not functioning. So I would recommend this hotel for winter times, buy not for summer.

    Central location. Clean. Breakfast was o.k

    Stayed in June 2023

  • Reviewed: 27 June 2023

    8.0
    It was lovely
    • Leisure trip
    • Solo traveller
    • Deluxe (King Bed) City View
    • Stayed 1 night
    • Submitted via mobile

    It is very clean and in a great location.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe (Twin Bed) City View
    • Stayed 7 nights
    • Submitted via mobile

    Great location Very clean room Welcoming stuff Nice breakfast I really enjoyed my staying Thanks!!!

    Stayed in June 2023

  • Reviewed: 25 June 2023

    9.0
    Conveniently located and very good hotel in city center
    • Business trip
    • Group
    • Deluxe (King Bed) City View
    • Stayed 4 nights

    The smart installation in the room is clearly over-engineered and therefore it was confusing for me (and I know what smart house is..). There are too many switches and typical use is "just press those buttons until the right light goes on". Also the shades went up automatically when I inserted my smart car in the socket... In my colleagues room the door only closed when really pulled strong and that was so loud that a neighbour complained. My colleague complained but the answer was "just pull the door stronger" (the door has to be fixed by a maintenance guy). Surprisingly if not embarrassing at checkout the receptionist wanted to charge drinks from the minibar despite none of us used the minibar.

    The hotel is very conveniently located at the Egnatia road, which gives you easy walking access to the north and south of it (port and promenade) and all the restaurants in the neighbourhood. For any other location there is swarm of taxis cruising the city 24/7. The breakfast is excellent, great variety, there is everything and you can't eat all you wanted... The rooms have smart installations like lighting scenarios.

    Stayed in June 2023

  • Reviewed: 24 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe (King Bed) City View
    • Stayed 1 night

    great location and great properties staff are very friendly very good breakfast

    Stayed in June 2023

  • Reviewed: 24 June 2023

    10
    Exceptional
    • People with friends
    • Deluxe (Twin Bed) City View
    • Stayed 1 night
    • Submitted via mobile

    My favourite hotel in Saloniki. Best anticipation, best expectations, best behaviour.

    Stayed in June 2023

  • Reviewed: 22 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe (King Bed) City View
    • Stayed 1 night
    • Submitted via mobile

    parking was very challenging and chaotic to find

    very nice and clean also great breakfast

    Stayed in June 2023

  • Reviewed: 21 June 2023

    8.0
    Great staff, clean and best location.
    • Business trip
    • Solo traveller
    • Deluxe (King Bed) Backyard View
    • Stayed 2 nights

    -

    The location of the hotel is ideal if you want to see the city on foot.

    Stayed in May 2023

  • Reviewed: 15 June 2023

    9.0
    This is a glamorous hotel located on a bustling avenue.
    • Leisure trip
    • Couple
    • Executive (King Bed) City View with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are no parking spaces available for those arriving at the hotel.

    The hotel is well-organized and staffed with friendly personnel.

    Stayed in June 2023

  • Reviewed: 14 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe (King Bed) City View
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is placed in a really good location on the main street in Thessaloniki. It is extremely easy to come from the airport to the hotel by bus (bus station is few metars away) or by taxi. The hotel is clean and the staff is very friendly and helpful. Breakfast was really good with a solid choice.

    Stayed in June 2023

  • Reviewed: 9 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe (King Bed) City View
    • Stayed 2 nights

    If your room is facing a busy road, some noise does get through. Some people might notice it.

    The staff is friendly and polite. The rooms are clean, spacious and modern. The breakfast is exceptional in variety and quality!

    Stayed in June 2023

  • Reviewed: 9 June 2023

    10
    excellent service
    • Leisure trip
    • Couple
    • Deluxe (King Bed) Backyard View
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    location stuff facilities

    Stayed in June 2023

Showing 76 – 100

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