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Reviews of Mercure Rhodes Alexia Hotel & Spa 4 stars

54, Orfanidou Str., Rhodes Town, 85100, Greece

#71 of 103 hotels in Rhodes Town

Guests' Choice

Review score

Based on 169 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    9.8

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Showing 1 – 25

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room with 2 Single beds, single Sofa bed and Balcony
    • Stayed 1 night
    • Submitted via mobile

    For a newly renovated hotel, surprised not to see us charging points in the room

    Had a problem with tickets back to Athens. Staff went really out of their way to help us. Highly recommended

    Stayed in April 2024

  • Reviewed: 30 October 2023

    9.0
    2 days stay in a nice hotel Rhodes town
    • Leisure trip
    • Solo traveller
    • Privilege Room with Kingbed or Twin bed, single Sofa bed with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Not keen on the strip bars down the street but they were fortunately closed when I was there. Area is a bit run down.

    Lovely rooms and a smart looking hotel. Easy access to beach and old town 15 mins walk

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room with Kingsize bed, single Sofa bed and Balcony
    • Stayed 1 night
    • Submitted via mobile

    Disappointingly, the swimming pool was right by the road.

    Great value for money, a quick walk away from the old town, very friendly and helpful staff and modern amenities.

    Stayed in October 2023

  • Reviewed: 24 September 2023

    8.0
    Good location, great staff.
    • Leisure trip
    • Couple
    • Superior Room with Kingsize bed, single Sofa bed and Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Location was good, also the private pool in the junior suite.

    Stayed in September 2023

  • Reviewed: 17 September 2023

    9.0
    THE STAFF MADE IT WORTH THE STAY
    • Leisure trip
    • Couple
    • Privilege Room with Kingbed or Twin bed, single Sofa bed with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Although I believe our room was considered "premiere" it was a little smaller than I thought it would be. Because of the heat at the time, they fitted the bed with a single sheet. No bedspread, just a sheet. We enjoy sleeping in a cooler environment so when we cranked down the AC that thin sheet just wasn't enough. They did provide us with a small blanket upon request. The sight of the "Kinky Strip Show" right next door was a surprise.

    Honestly, the front desk staff made our stay 5 star. The pictures you see online are from the very best they have to offer, but you probably won't see those rooms. Alexandra and crew were friendly, provided outstanding customer service and were instrumental in our various plans to see the island with helpful and spot on recommendations. Above and beyond service! They all deserve a raise!

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    A comfortable and clean hotel with friendly staff
    • Leisure trip
    • Couple
    • Classic Room with Kingsize bed and Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Easy walking distance to the old town but we didn’t realise when booking it was right next to a street of bars and strip clubs. There appeared to only be one iron in the hotel, it would be good if these were included with the room so you didn’t need to ask for it each evening. We didn’t use the pool but it always seemed to be busy.

    Rooms are lovely and spacious and very clean. The staff were always very helpful with regards to local buses and water sports, and very friendly & welcoming. Our flight home was late at night and we were able to have showers in one of the suites after checking out and spending the day at the beach.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Room with Kingsize bed, single Sofa bed and Balcony
    • Stayed 1 night

    The location was excellent, handy to lots of shops and restaurants and across the road from the beach. It was within walking distance from the Old town. The breakfast was a buffet with lots of choices. If you didn't want breakfast at the hotel there were plenty of close by options. There was a convenience store across the road for snacks or other necessities

    Stayed in August 2023

  • Reviewed: 31 August 2023

    8.0
    Nice to stay
    • Leisure trip
    • Family with young children
    • Superior Room with Kingsize bed, single Sofa bed and Balcony
    • Stayed 10 nights
    • Submitted via mobile

    Bed te hard

    Stayed in August 2023

  • Reviewed: 29 August 2023

    8.0
    very good
    • Leisure trip
    • Family with young children
    • Classic Room with Kingsize bed and Balcony
    • Stayed 6 nights

    its enough

    breakfast was rich and delightful. and the stuff were polite and helpful

    Stayed in August 2023

  • Reviewed: 20 August 2023

    8.0
    A very relaxed friendly hotel with helpful staff and a beautiful view from our room balcony.
    • Leisure trip
    • Family with young children
    • Superior Room with 2 Single beds, single Sofa bed and Balcony
    • Stayed 7 nights
    • Submitted via mobile

    No air con in Gym and Tommy indoor a/c unit requires maintaining ad the constant gurgling noise means there is a refrigerant leak or a condensate blockage.

    Very clean, friendly and organised.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    8.0
    Love it!
    • Leisure trip
    • Group
    • Superior Room with 2 Single beds, single Sofa bed and Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The room was obviously not cleaned well. Sure the sheets were changed and the toilet was scrubbed. But everyday we would find bits of sand and rocks from the day before, still in the same place. The shower was also not being cleaned, as some strands of hair would still be there the day after, and the glass of the shower had huge shampoo stains on it still there day after day.

    Breakfast was very delicious and versatile. Location is super convenient. Staff are very friendly and helpful.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    8.0
    Very enjoyable. We felt very comfortable there.
    • Leisure trip
    • Family with young children
    • Superior Room with Kingsize bed, single Sofa bed and Balcony
    • Stayed 10 nights
    • Submitted via mobile

    The pool is a weakness to be honest and the sun area a bit crowded.

    Location excellent. Staff super friendly. Really clean and bright. Very good size rooms.

    Stayed in July 2023

  • Reviewed: 2 August 2023

    8.0
    Hotel was in a great area close to restaurants 50 metres from beach , also with a big pool, very very clean and staff we
    • Leisure trip
    • Couple
    • Superior Room with Kingsize bed, single Sofa bed and Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Staff were friendly and very helpful, breakfast was excellent, room was spacious with a good balcony for people watching

    Stayed in August 2023

  • Reviewed: 2 August 2023

    7.0
    It was a little lacking in some areas but ok for 1 or 2 nights if passing through.
    • Leisure trip
    • Family with young children
    • Superior Room with Kingsize bed, single Sofa bed and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The level of noise from young guys till the wee hours of the morning as the hotel is on the corner of the street with bars and strip clubs. The pool and deck area is too small for the size hotel.

    Location to Rhodes down made it easy to walk to most places. The staff were great and very accomodating for most requests.

    Stayed in July 2023

  • Reviewed: 28 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Room with Kingsize bed, single Sofa bed and Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Couldn't find deck chairs near pool - too busy

    They gave us an upgrade free - with personal pool

    Stayed in June 2023

  • Reviewed: 12 June 2023

    8.0
    Had a great stay in the hotel that has made us wanting to book in again.
    • Leisure trip
    • Couple
    • Superior Room with Kingsize bed, single Sofa bed and Balcony
    • Stayed 5 nights
    • Submitted via mobile

    the mattress and the twin bed attached.

    Location was right on the point. The staffs were very friendly welcoming and helpful. And the breakfast was great. Having a pool and a lounger was convenient on top.

    Stayed in June 2023

  • Reviewed: 11 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Room with Kingsize bed, single Sofa bed and Balcony
    • Stayed 3 nights

    the pool is not good , its on the street . i thnik also the breakfast is overpriced .

    the location is good , the staff was great and accepted to change the room because the frist one was noisy

    Stayed in May 2023

  • Reviewed: 26 May 2023

    8.0
    Lovely and relaxing holiday!
    • Leisure trip
    • Family with young children
    • Privilege Room with Kingsize bed and Balcony with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The swimming pool is placed almost on the street - there is no privacy and enough sunshine. But the public beach is very close so it wasn’t really an issue.

    Staff was super friendly and helpful. The room was very clean. Location was perfect - short walk to Old Town.

    Stayed in May 2023

  • Reviewed: 25 May 2023

    8.0
    Good value hotel with very friendly staff ideally for seeing Rhodes Town on a budget.
    • Leisure trip
    • Group
    • Classic Room with Kingsize bed and Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are no views from this hotel and the area is a bit shabby.

    The staff were very friendly and the rooms were clean and a good size. Very good value for the price.

    Stayed in May 2023

  • Reviewed: 12 October 2022

    9.0
    We had a great time at this hotel in Rhodes. Thank you for all the help from the staff.
    • Leisure trip
    • Couple
    • Privilege Room with Kingsize bed and Balcony with Sea View
    • Stayed 4 nights

    The bathroom could have been newer and a little bigger.

    Staff were very helpful. The location of the hotel was very good. It was close to many restaurants and the city center. The view from the room was superb.

    Stayed in October 2022

  • Reviewed: 9 October 2022

    9.0
    clean, good location would recommend
    • Leisure trip
    • Couple
    • Classic Room with Kingsize bed and Balcony
    • Stayed 4 nights
    • Submitted via mobile

    nothing

    clean room and spacious

    Stayed in September 2022

  • Reviewed: 7 October 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Room with Kingsize bed, single Sofa bed and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    noise

    location

    Stayed in October 2022

  • Reviewed: 30 September 2022

    9.0
    I recommend this. Staff was great.
    • Leisure trip
    • Family with young children
    • Superior Room with Kingsize bed, single Sofa bed and Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Noice from the street every morning 7.00.

    Everything. Gluten free breakfast was important.

    Stayed in September 2022

  • Reviewed: 20 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite with 1 Kingsize bed, single Sofa bed and terrace with private pool
    • Stayed 3 nights
    • Submitted via mobile

    Pool floor in the suite is deadly dangerous and very slippery when get wet. Also only few hours of sun shine in the suite patio area and water in the pool is cold and there is no privete sunbeds. It was a little bit of disapointment.

    Suite is big enough and the beds are super comfy. Hotel location is good next to the beach and restaurants. Spa is lovely and stuff there is very helpfull and allways smiling.

    Stayed in September 2022

Showing 1 – 25

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