As in previous review.

As in previous review.

Stayed in September 2023

It was ok for the price we paid but constantly something was wrong- leaking ac in multiple rooms, broken (leaking) tap. Lack of electricity in the whole building after using hob (no idea why they keep it there since you can’t use it). Not enough of kettles. Maisonette with small children is not recommended, stairs are too narrow and it’s easy to fall (even for adult- I didn’t feel safe when walking downstairs). Some days food was just awful- we were able to explore nearby restaurants. When booking taxi just called companies directly as drivers told us that receptionist gets extra commission for it, hence it’s more expensive.

Property was cleaned quiet often with very friendly staff. Whenever we had any issues with room it was quickly addressed/ fixed. We booked multiple rooms- from maisonette to double ones and in majority of them everything was fine. Food was ok, but nothing special- some days food was great the other time- nothing to eat. Staff was lovely. It was our weeding -family trip and we received a bottle of wine- nice gesture. Overall you get what you paid for. We did not expected much and if not our guests most likely we wouldn’t book it. There was small playing area for children and special pool for them- that’s a plus for families. Also we were able to pay extra to extend our stay (late evening flight) for additional price.

Stayed in September 2023

The cleaning wasnt on daily basis, old furniture, damaged furniture, bit messy

Location

Stayed in August 2023

Cleaning level, wi fi, the quality of food

Location, staff, the outside, the variety of food and drinks, the bar

Stayed in July 2023

Better equipped kitchen and appartment (e.g. no bed-lamps on the 2nd floor)

A basic but good hotel. Nice pool area, nice with guests from different countries and age-groups. Appreciated the greek-style cuisine. All staff-members were nice and helpful!

Stayed in June 2023

rooms small, not a big food selection, drinks not great and some staff rude, no entertainment

nice pool. close to a bus stop to get to Rhodes town or falaraki

Stayed in July 2023

In terms of cleanliness, the towels are changed every three days, in our children's room the floor was full of dust and they never wiped the floor in 7 days, there were even insects.

For those who don't have too many expectations, it's ok. At the pool and outside view was the best.

Stayed in July 2023

Size and ergonomy of bathroom, it's too small and not comfortable, but fair enough.

As 3 star's hotel I was nice surprised about everyday room service. The personal was kind and helpful. There wasn't a big choise of food but enough to create tasty meal. Every room is with balcony. The size of room is big enough. Good location, very close to really amazing place which one is Santa Marina Beach Bar ⛱️ have to see it.

Stayed in September 2022

After reading the reviews days before we travelled we were extremely worried that our holiday may be scuppered. However as soon as we arrived we felt at ease. Arrival- we arrived in the middle of the night the man on the desk was very pleasant and helpful. He gave us lots of information including the all inclusive programme on a sheet on paper. Room- our room was as described on booking.com, this included air conditioning in our booking price. Our balcony was big. The room was clean. The towels and bedding could have been changed more frequently. Food- the all inclusive programme was basic however we think this is very justified due to the price. We are vegetarian and found something to eat at every mealtime. All mealtimes were fine, the food was constantly topped up and refreshed, seating was always available, the staff were very very hardworking! Pool- the pool needs some maintenance work but again this is reflected in the hotels 3 star rating. There are plenty of sunbeds however some are very tired and broken. There are lots of large trees providing good shade. An improvement would be to clean the pools better there is sadly a build up of algae in the childrens pool Staff- we found all staff very pleasant during our stay, all very polite, friendly and helpful. The staff in the restaurant work extremely hard- better than some 5star hotels we have stayed in. They continuously clean up, remove plates and replenish food options. Location- we picked this hotel due to the location and we were so pleased. Close to the beach 5minute walk. Old town 10mins on bus. Kallthiea 10mins. Falaraki 15mins. Thank you.

Stayed in August 2022

I'd like to see more English food choices

The staff was lovely and the hotel was very clean

Stayed in June 2022

There is no kettle in rooms, in room 525 shower curtain is short so every time when we had shower, bathroom turned into a pond. There was no filter in basin drain. Poor internet connection.

Whenever we needed help, a member of staff was there to sort it out. All inclusive service was excellent.

Stayed in September 2021

The rooms are fairly small and basic it was okish after we moved rooms. Basic food, they need to make a little more effort. Also it is preferable to have a car to go to places. The beach featured is of walking distance but expensive and bookable!

The staff were nice and helpful. The hotel was fairly clean. You get what you paid for!

Stayed in August 2021

The wifi was not working in my room (front pool) Always queue at the restaurant for eating Inside the room no windows, only big window door, so needed to sleep with air-conditioning on

Staff at reception extremely helpful and always nice. Able to arrange covid swab before departure very easily in the hotel. Food very good.

Stayed in July 2021

Wi-Fi was terrible. They could change food more often

Staff are amazing! Helpful and nice. Pool open 24h which is great! Food was ok. Big fridge ! Location great, big market next to hotel. Great value for the price :)

Stayed in September 2023

- The door was difficult to lock and unlock. - there were barely any sun loungers around the pool - the food was basic and there was minimal selection - the staff were unhelpful. The member of staff at the pool bar was rude and rolled their eyes when I asked about what was included in the all inclusive package.

The rooms were clean

Stayed in August 2023

Food was varied but was not sure what I was eating all the time. Ice cream flavors limited.

Best value for money. Lively pool. Great location with bus stop outside hotel entrance. From airport get bus into centre and bus from center to hotel (very cheap). Bus goes to Falarki and Rhodes town late at night (last bus at 11) so perfect Location fit going out. It’s very easy to get a taxi home from either location (€15-€20) at 3/4am.

Stayed in June 2023

Maintaince in the rooms can be bit better, Bathrooms too be refreshed technically, doors, sink faucet equipment in general, Some modern lights. For 3 star hotel maybe acceptable. Not complain just suggestion.

Food very nice and local,keep going Staff in restaurant very polite and friendly. Chef's as well doing excellent job. Hotel on quite place, nice terrace. Hauskeeping clean room every day very positive. Thank you

Stayed in June 2023

The bedding wasn't changed over our 2 week stay. Bathroom wasn't cleaned, just new towels ever 3 days & beds made up. All inclusive ends at 10:30pm which we knew, but very annoyed at being told we could only be served with one drink each as the manager thought we had too much! Tried to explain we are a family of 7, so 2 people from the family go to the bar to get drinks for everyone else. We aren't greedy! Food not the best, ate out a lot! So this annoyed me even more with the drinks issue above, as we paid all inclusive but didn't always use it. Didn't like the way the manager looked & spoke to my 19 year old daughter, very inappropriate! Really felt as if we weren't too welcome, don't know if it's because we were all inclusive, British or both! All in all not the best place to stay, much better 3 * accommodation in the area. Won't return & wouldn't recommend

Most of the staff are lovely & friendly. Location is good, really close to some excellent beaches. Aircon & WiFi included in the price when booking with booking.com

Stayed in August 2022

The bathrooms in some rooms need renovation. Would recommend warm yellow lights instead of cold white. Also the lamp for reading on bedside table would be nice.

The personal is very polite, helpful, fast, professional!!! Specially the receptioniest - Katy and Ingrid do perfect job and make your day better! Also Adonis at pool bar and Dimitri at lobby bar do great job. Nadia in restaurant is polite and friendly.

Stayed in July 2022

what i wrote by mistake in the previous section. The only think i liked was the friendliness of the staff

The quality of food was not good. The TV was not working and they could not fix it even though i stayed for three days. Needs new furniture and rehabilitation. Need new bed.

Stayed in June 2022

Very recommendable hotel with super friendly staff and excellent value for money. We booked all inclusive and it was very good choice - the food was tasty and for this price we really could not expect anything better. The hotel is a 15min bus drive to the city center but it was not an inconvenience, the buses go every 30min and the bus stop is right next to the hotel. All in all very pleasant stay!

Stayed in June 2022

Our room was very spacious and bright. The food was lovely and fresh and the staff were extremely helpful and always friendly. The area around the pool was very well kept and the pool was just fab. We loved it there

Stayed in August 2021

Nothing

The staff and especially the manager were exceptional and took really good care of us. Helpful advice on how to see around. The food was good and there was enough of it. Pool and Maisonette were very nice. Excellent value for money. Nice location. The beach in walking distance.

Stayed in June 2021

Rooms were too cold, we didnt get any blankets or duvets, even though we asked . only chance to get warm was to get down to the bar and get nice hug by a barman called Dimitri. But please note, you only have one chance. By the way, prycza not very comfy.

Free aircon in the room 24/7

Stayed in July 2022