There is not much to do in the evening,animation are just in french.Not much of salads in the morning,the food was okay but always the same..

The view and the hotel is breathtaking,so beautiful!We couldn’t ask for more.Staff are all so kind and helpfull specially Sofia..

Stayed in May 2024

Decor was grey No fresh food at lunch sickly sweet cocktails tennis courts used for other sports. Buffet 90% the same every day Quiet adult pool great vista but charmless.

Lovely comfortable bed wide balcony looking out to the sea. Cute beach poor beach bar.

Stayed in October 2023

Internet was weak in the rooms, outdated rooms.

Sea view

Stayed in October 2023

The shuttle schedule seemed random at times.

The resort is designed to be one great labirinth, excelent design idea. Every road leads you somewhere new, and you can find countless ways of getting to the same point but via a different path.

Stayed in September 2023

air con not efficient, bed not very comfortable

good, amazing view

Stayed in September 2023

The activities should have been in english

The facility Sofia on the reception was amazing she made us feel at home

Stayed in August 2023

- you walk a lot to go from A to B (there is a shuttle organised if you want). - the amount of people when the hotel is full, which you can feel in the restaurants - the food of the buffet for lunch and dinner which is not very good (but you cannot expect better with so many guests) (however there is plenty of food so you will always find something eatable). - the hotel is far away from shops in the surroundings. so in the evening there is not much to do.

- the beach next to the hotel is very nice ! - the room we had had a very nice view on the sea ! (not all rooms have that) - the staff was very friendly !

Stayed in October 2021

Food terrible

View

Stayed in September 2021

No coffee in the room, no kettle.

All OK

Stayed in August 2021

The rooms are too simple, bathroom has no storage space. The beach is a long walk from the hotel, in 40 degrees weather is hard to make your way back up the hill.

The view is spectacular

Stayed in August 2021

1. No daily program 2. No sports 3. Number of people on reception 4. Wifi network is dead Basically, it would be much better to have those 4 nuances fixed, because if you really want to try everything and not be in a rush, take 5-7 days.

1. View 2. Hotel's space

Stayed in July 2021

The staff. The lack of consistency in terms of information that we receives was unacceptable for a 5 star hotel. We arrived on the first day late and we were received by a member of staff who was distracted with other costumers while was talking with us, didn’t give us any informations about the restaurants timings breakfast, dinner…., didn’t ask us our nationality (gave us papers in French) and didn’t give us the bracelets. The best day we went to the reception again to request more information and a lovely lady ( very helpful) gave us all the information about the hotel, allow us to do late check out on our last day ( whith out mentioning any price at all) and offered us dinner in one of the restaurants of the hotel. On the last day we went to the bedroom in the afternoon to have a shower and out door was locked (check out was done) so we went to the reception and a different lady seemed very surprised with our room for late check out because apparently we didn’t payed in the morning ( ???? . No one informed us about anything) and we needed new keys. I got so upset with this that in the end they gave us the check out as offer because of mistakes. The services of the hotel are very poor. They don’t give big bottles of water. You need to request small ones and they only have it at the reception( which doesn’t make any sense for the environment and is more expensive for the hotel) or if you are at the beach you need to fill your bottle in a machine of water. If you want a bottle ( small or big you have to pay) The beach or pool bar are very poor. No proper snacks with the drinks. The bar by the beach has a pizzeria but if you want a fresh pizza you need to pay.

The view is amazing. The hotel has a beautiful location and is very romantic for a weekend away. The restaurant staff was very sweet and kind. The food very good at dinner.

Stayed in October 2023

The hotel is definitely not a 5 star resort, 3+ maximum! Everything is very old and needs a renovation. Dirty and old-fashioned. The beach towels are old, torn and should be replaced long time ago. The food is at the canteen level, definitely not a 5 star resort restaurant. The quality of the meat or fish leave much to be desired… breakfast - very poor choice, powder eggs, cheap hams, bad looking sausages with strange over salted taste, refurbished products from the previous day dinner. Lunch - menu more less is the same for every day… chicken with bones and cartilages, even the pork is hard to chew… fish is over salted and very dry… salads are ok, but pasta, rice and french fries are below acceptable level. Dinner is only ok sometimes, but not every time. It’s a shame, that some of the dinners, the pizza was the only descent option to have a meal. The drinks for all inclusive guests are with low quality and small amount of alcohol. The cocktail menu is very poor, even the coffee is disgusting. If you see a cocktail menu at the pool or a beach bar with the prices, don’t be in a hurry to make an order (that’s not for you), as for the all inclusive package guest you will be thrown a laminated card with simple cocktails, based on a cheap local alcohol. The prices for the cocktails out of the all inclusive menu are twice higher than in normal bar and taste the same, despite the known brand alcohol inside. 9-12 euro for one drink is way too expensive. Don’t expect any smile from the resort staff, there is a feeling that they work as punishment that you cause… Unless you speak French or give some tips… Animation and all of the entertainment is only in French, so if you don’t speak French - it’s not for You, as we were told by the animation staff and the door was closed in front of the face without any apologizes.

Location Sea view Quite place Pools are good, deep, with a low chemicals level, but cold. Some quiet pools for adults only. Kri-Kris goats were met once at the territory

Stayed in October 2023

A peace of paradise- beautiful nature, tasty food, beautiful staff. The place I was looking for to have a rest with my children.

Stayed in August 2023

Dated room

View

Stayed in August 2023

The hotel is in a foreign location, the rooms are large, clean and new. The entire staff is polite. I highly recommend it to everyone, we would go back there again!

Stayed in August 2023

No atm on the premise. I was not able to tip my masseuse but this is not a deal breaker.

All inclusive hotel. Fantastic experience from the moment of my arrival. Upon checking in, my family were shuttled to our room and the gentleman handled our bags and told us how to get to the main dining area and pools. There were so many things to do and could be scheduled right at the lobby. Tours can be scheduled on site as well as vehicle rentals. Spa experience was the greatest. Highly recommend!! Receptionist and actually ALL STAFF were so friendly and helpful. Many shops to do last minute shopping for souvenirs. I would definitely stay again. Thank you all for such a wonderful experience.

Stayed in July 2023

Where our room was, was very close to where the domestic staff kept their stock which meant they often chatted outside our room waking us up (however this is only 1 specific room so most should be fine!) Also just FYI, The beach's sand is more 'grit' like rather than sand

Mr Pizza man made the best pizza. He served each slice with a warm smile and he was passionate about presentation skills. I had pizza every night. Guaranteed to put a smile on your child's face...or any pizza addict. Great Stone oven. Great man. Also, the facilities were great we enjoyed playing tennis every day, there pools are great and all staff were lovely:) the rooms were comfortable and the all inclusive food was brilliant and such good value!

Stayed in October 2021

Vibration noise of cooler on the roof. Not possible to sleep with open window, wvhen equipment is working.

Food and services were perfect

Stayed in August 2021

Sofia at the reception is rude. First time in greece, been to Rhodes before crete and this place didn't feel like home, as my 8 yr old daughter suggested first night at the hotel. Way over rated and over priced. In Heiden sight would've been better to look at other places. As we were on half board i didn't have cash and i normally use my credit card, Sofia didn't want tp accept 5 euro for the Beach bar and another 5 euro for the pool bar and she was imminent to charge the staff back. All other staff members werr absolutely amazing apary from Sofia..

The beach was amazing, the staff apart from Sofia were warm and helpful, i love the greeks!

Stayed in August 2021

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Stayed in May 2024

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Stayed in September 2023

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Stayed in July 2023

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Stayed in August 2023