Nothing

The hotel is just amazing, was there for a wedding and it was just brautiful

Stayed in October 2023

All the facilities are excellent, the food is great and the people is super friendly. Plenty of pools and a good water park. Super recommended for families with kids

Stayed in October 2023

- As I mentioned also to guest relations, the gym really needs improvement. There are no towels, and no equipment sanitizers, only hand sanitizer. Plus water leaking on the ground. There is a sign outside that you shouldn’t use the gym when sick, well in the current state the gym is the actual biohazard :) - quality of the alcohol is not up to my standards. Would pay extra for branded products such as mythos beer, premium wine and branded spirits. Some of the food products (ice cream for instance) could also do with an upgrade to 5-star - there are a lot of English guests as this is a First Choice hotel. Difficult for my 2 year old daughter to make friends with the UK kids somehow although she is easy going and speaks some English, doesn’t happen normally. However don’t let this put you off, because this hotel is really deserving of a more international population

- When we booked this hotel, I requested a room in a quiet area. Upon arrival we found out we were upgraded to the deluxe area which you cannot book through booking. Deluxe area (with seperate pool, breakfast area and a la carte dining) is really worth the extra in my view - hotel booked us into the different a la carte restaurants prior to arrival which saved us a lot of hassle. The Japanese restaurant Paaru particularly was very good - friendly staff, sweet for our daughter as everywhere in Greece, specifically at the deluxe reception, guest relations, the lifeguard at the deluxe area and at the restaurants. - plenty of entertainment for kids at primary school age - I was asked to provide some feedback on our stay and must say I was really impressed by the responsiveness of the hotel staff on our feedback. I had a good conversation with guest relations where I felt I was listened to and my feedback was taken seriously

Stayed in September 2023

No issues at all, we had a great time and I would be happy to go again.

Excellent selection and nicely presented. Very tasty and staff particularly helpful and on top of everything. Lazy river and slides were great. All staff were attentive and easy to talk to. Food across all restaurants was amazing. Buffet selection was excellent and sit down meals were great too. Drinks and entertainment was good for adults and kids. Football pitch and timed lighting was a highlight and our boys loved it. A great holiday - thank you to all staff at the hotel.

Stayed in August 2023

The city is a little far, but really there is no need to leave the resort...we were there for a week and could stay even longer...

A wonderful resort, great pools, even when it was fully booked it still did not feel crowded, great for kids, would definately go back

Stayed in August 2023

Food was subpar. Variety, taste and freshness were pretty bad. Coffee was an abomination. Olive restaurant is horrible - no real air conditioning so you sweat. Food is atrocious. Cosmopolitan restaurant is better because it’s far less crowded, air conditioned, and includes an awesome staff. Food is also seemingly better, with less variety. Still not good. Vegans/vegetarians eaters will not enjoy their time here so much. Not a lot of variety. Restaurants (we dined at 3 out of 4) were much better, yet a copy & paste of ingredients found in the hotel, so you can’t really improve the quality by much. Rooms weren’t clean - rarely being cleaned, and also when they are it was done with very little care. I saw the maid using a bucket of dark grey water… and when I said something she just used fresh water. No soap. Why? Room stank.

Exceptional facilities - pools, slides, and more are superb. Kids had so much fun! Staff is incredible - friendly, caring, and always smiling. Room was very nice, yet not on the roomy side.

Stayed in August 2023

The property was lovely However we had issues with the room being cleaned

Location perfect

Stayed in August 2023

Would have been nice to have some adult evening activity (something like live music or DJ or even pub-quiz) after the kids ones are done (e.g. in the "Irish pub") during the week. Would have been nice to be able to have some small late-nigh snack option.

Had a pool facing room w balcony which was spacious and comfortable, with lots of room for all our stuff. Food was very good - on the high end for an all inclusive place (but maybe on the low end for a 5 star) and the different options for dinner restaurant created a nice atmosphere for dinners. The staff everywhere around the hotel is super friendly and helpful. Great pools and kids activities. Nice to have things spread out in different locations. Nice beach nearby too.

Stayed in August 2023

The entertainment was bad only one night out of 8 I thought was good. (Sunday 13th August.) The activities around the pool are hard to see the way everything is designed I would put the stage above the American grill restaurant maybe and cut the hight of the trees and plants so more people can see what’s actually going on from their sun lounges. Only a few people can see the stage at the activity pool. I thought it was an odd setup.

Amazing hotel, pools were great. Food was very good, staff were extremely efficient. The beds were comfortable and the bedding was good quality. The rooms were nice and quiet. They even had a doorbell so people didn’t need to knock.

Stayed in August 2023

This hotel was amazing with children. Waterpark is excellent, even adults could feels like children again. There were a lot of kind of meals, cocktails, snacks and dinners in different restaurants parts of the all inclusive, everybody find something to eat, even my kids. There is so many pools and activity, that you unable to try everything during one stay. The staff is really nice, kindly help with any requests. We had a wonderful holiday.

Stayed in August 2023

Evening meal buffet was very bland. The draft beer was awful. The non buffet restaurants are almost impossible to book.

Great pools, great rooms, great entertainment staff. Good breakfasts.

Stayed in August 2023

The service and facilities were great! Erinnie was absolutely wonderful is helping us when we first arrived and checked in with us throughout the stay. The pools were great and plenty of space for everyone to enjoy. The room was clean and spacious

Stayed in July 2023

It has no beach but we knew it

Hospitality of employees

Stayed in July 2023

Beautiful hotel and big comfortable family room with exit to the pool.

Stayed in July 2023

All activities are for kids, even the ones in the evening and they finish around the midnight.

Rooms are with a lot of space, cleaned really often. Stuff is friendly and helpfull. You can visit three restaurant a la carte on your stay. They even gave a small shop inside hotel where you can buy anything you need with smart price. Hotel is very close to the beach and if you want, there is a bus stop next to the hotel, so you can easily reach most famous places.

Stayed in May 2023

Night time entertainment wasn't great Bars for nighttime could be better, maybe even a singer with guitar in the Irish bar? American restaurant and Italian were a bit of a let down

Beautiful complex, everywhere was spotless clean. Great facilities for the children, pools and water slides were fantastic. Food in the Olive Garden restaurant was great, lots of options Staff were very friendly and helpful

Stayed in June 2023

Free upgrade to private villa.

Stayed in June 2023

Area for improvement the food and drink quality but overall value for money.

Large, lovely room with view over the pool. Spotless clean, polite and helpfull staff. Definitely a paradise for pool lovers. Several activities for children including the waterpark.

Stayed in May 2023

Everything was perfect, especially friendly behavior of the staff

Stayed in June 2023

The extra charge for late check out is the most I have paid for any hotel anywhere- including Abu Dhabi and Caribbean . The pre-booking of this was not an option through booking.com - and I believe would have been a lot cheaper. Evening bar on the deluxe side would be welcomed.

Deluxe was lovely and provided a quieter experience alongside all the activities for children. AWP was great along with the footy coaches - good mix of pools and slides. Restaurant on the deluxe side very good

Stayed in June 2023

The hotel was great, but Nikos, the operation manager, was absolutely amazing! taking care of every little thing we didn't even thought is possible!

Stayed in October 2022

the food in all the restaurants is not what you expect from a 5 stars hotel.

very clean, many activities for kids, the staff members were very nice.

Stayed in October 2022

The entire resort is populated by first choice customers and the nicer rooms are all reserved for them - you would be much better off booking via them for this hotel as we felt a bit like we got the short end of the stick for what we paid

Staff are incredibly accommodating and friendly. They really went out their way to make our stay special.

Stayed in October 2022

The food is not great. There is large selection but quality can be improved. Italian restaurant was very good.

Excellent service, staff is very helpful and friendly. Hotel facilities are great lost of activities for kids such as water slids, rope park and more. The area of the resort is large so the pool is not crowded and there is plenty of space. Family room was good.

Stayed in September 2022