The bathroom design and layout from the Junior Suite didn’t match the pictures on Booking.com, it had actually the layout of the bathroom in the standard room. Due to the poor tightness of the door facing the garden, we had some issues with ants, which the staff tried to address everyday by using repellent sprays. For the ones traveling with small kids, it would be great if the pool bar would offer fruit and yoghurts as a healthy complement to the rest.

The staff was very welcoming and friendly. The buffet offered a lot of variety with good quality. The location of the bedroom was great with direct view to the beach and close to the main facilities. We enjoyed our time at the beach and the chance to have some relaxing holidays.

Stayed in October 2023

there is no kids menu, it would be great to have at least different types of pasta with tomato sauce/bolognese on regular bases. Also no kids sink in the restaurant toilet. All kids club facilities are not suitable for kids older then 2.5 yo (except swimming pool). Thy are mostly for younger kids. Water can be taken take away from bars in bottles. IT means by the end of the day all trash cans are full of plastic. IT was annoying when we were asked every time "what's the room number?" when we visited restaurant. Don't understand why do they do it?

the staff was super mega friendly. They helped us almost immediately and did their best. Room and hotel area were always clean, amazing sandy beaches around the hotel (including the nearest one). Very cool animator in the kids club.

Stayed in May 2023

Incredible staff, from the doorman to the general manager Mr Zaharias, we were astonished by the professionalism and genuine pleasantness of all the people working at this lovely hotel! I liked their genuine joy when greeting people Our room was really comfortable and clean! Food was excellent

Stayed in October 2022

it attracts great numbers. buffets quite busy and visitors not well disciplined!! It also reflects some aging of premices

well managed well placed across beach competent and friendly staff

Stayed in September 2022

Not enough chairs at the beach

The hotel staff is very kind, welcoming, helpful and friendly. Great location. We very much enjoyed our stay.

Stayed in September 2022

Breakfast was good with variety of eggs and tasty pancakes, but would be great to have some new positions - at least ones in 2 days

Great location-close to the public beach (cost for 2 beds&umbrella EUR6-12) and to lots of tavernas, bars as well as to a bus stop. Very green and beautiful territory! Our room was comfortable and cleaned daily.

Stayed in July 2022

nothing

everything was amazing,food ,service,staff,location

Stayed in June 2022

The family room which looks like it has a large bed and two single sofa beds behind a divider is not very comfortable for the children as the sofa beds are like hard chaiselongues and not ‘beds’ at all. Additionally the separate divided section has no lights or A/C or electric sockets so you can’t really close the divider in the evenings. having said that, if you are only there for a couple of nights with young children then it is ok.

Staff were helpful and friendly. The facilities were very clean. The beach was great as it is on a bay. The food in the restaurant was good but there are plenty of great food options around the hotel.

Stayed in May 2022

- booking the room thru the booking.com site i felt that i was treated as a second hand guest as i got the farthest room (197) in the complex where near my door were stored broken furniture from the rest of the rooms. Not the sight you would expect from a 5* hotel. - one of the guys from the reception was extremly grumpy, i seen him there few times and never seen him smile, he checked us in and as i was saying : hello, nice to meet you, my name is... and we have a reservation here, he just answered short with "passport". -also, not a dealbreaker, but felt funny in a negative way, you have to pay 1 euro to use the scale for the luggage in the lobby. Do you really need 1 euro so guest can weight their luggage after they paid you thousands of euros for accomodation? Better you would remove that scale from the lobby than to ask for money for it. - i wonder about the care that the cleaning team takes when cleans the rooms, especially during these pandemic times, as i found lost of dust on shelfs in room and one day i found my nightwear thrown on the dirty luggage, probably forgotten there while they made the bed and arranged the sheets. You would expect that your pijamas are not put on the dirty luggage and at least use a chair or the table. Makes you wonder if the rest of the room was disinfected between guests if the cleaning stuff is this careless. Again, not a dealbreaker, but from that day i hide my pijamas under the pillow :) -rust in the frige

-great location: walking distance from all tavernas and shops in town, beach just across the road -great and cooling garden -great food and i would say that thinking back to this hotel i think about the staff from the restaurant and especially the guy that was overseeing the restaurant. He was always shirt and tie and i most appreciate the fact he was enforcing the covid rules, asking people to wear the mask correctly.

Stayed in August 2021

Close to the sea Large room

Stayed in July 2021

- not a lot of fun activities inside the resort -they gave us 2 twin beds inside of a single bed . i was constantly falling into the hole in between - front office staff wasnt the most friendly one

- view from the room - food and the quality - spacious resort - private beach Special mention to Maria from the restaurant - She was EXCEPTIONAL !! ( need to learn customer management skills from her )

Stayed in July 2021

very narrow and small beach area with almost 0 chance to find an empty sun bed. It’s also not the prettiest beach, to say the least. it’s nice, no more than that. and It looks different than in the photos. same goes for the pool area - it’s very small, the pool is not the prettiest and it’s very hard to find a sun bed at a nice location with a nice view. Food is reasonable but not the best. We had a lot of problems with the room - there weren’t hot water at night, AC is not the strongest, one door knob stayed in our hand when we opened a door, the second sofa bed was not the most comfortable. it important to mention that all the problems were fixed at some point, but in my opinion staying in this hotel is far from being cheap and those problems shouldn’t have existed in the first place.

outdoor maintenance is very well done. beautiful buildings and flowers and very pastoral. the staff was incredibly nice and patient.

Stayed in August 2022

Entertainment in the evening could had been better

Comfortable rooms

Stayed in August 2023

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Stayed in October 2023

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Stayed in October 2022

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Stayed in September 2022

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Stayed in September 2022

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Stayed in August 2022

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Stayed in October 2021

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Stayed in October 2022

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Stayed in September 2021