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Reviews of Captain's House Hotel Suites & Apartments

Main Street, Panormos Rethymno, 74057, Greece

#4 of 64 hotels in Panormos Rethymno

Guests' Choice

Review score

Based on 69 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.5

  • Location

    9.7

  • Facilities

    9.4

  • Staff

    9.9

  • Value for money

    9.5

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 9 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Apartment - Split Level
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location and facilities

    Stayed in October 2023

  • Reviewed: 21 September 2023

    10
    Spacious apartment in excellent location beside the sea..
    • Leisure trip
    • Couple
    • Deluxe Suite with Sea View
    • Stayed 14 nights
    • Submitted via mobile

    Nothing.

    The location in this lovely seaside village is excellent, near the harbour, several restaurants and shops including supermarket about 100 metres away. The apartment (junior suite) was spacious, clean and well-equipped. Julia was superb in always checking what we needed and in cleaning the apartment regularly and changing towels. Her attentiveness and kindness was above and beyond duty! Nice touches such as fruit and coffee made us feel very welcome.

    Stayed in September 2023

  • Reviewed: 2 September 2023

    10
    Great
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Sometimes especially Sunday evening might be a smell from the restaurants nearby

    Beautiful house and view very friendly and clean very good restaurant nearby very nice and friendly stuff

    Stayed in August 2023

  • Reviewed: 29 August 2023

    9.0
    Great stay! Everyone was very helpful and friendly, and delicious restaurants abound.
    • Business trip
    • Solo traveller
    • Superior Apartment - Split Level
    • Stayed 14 nights
    • Submitted via mobile

    Nothing special to complain about.

    The place and location were great. Julia was always very friendly and helpful! Everything was just a few steps away, very convenient.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Apartment - Split Level
    • Stayed 7 nights
    • Submitted via mobile

    Great place! Julia is the best hostess. The room was very clean and cozy. It had all the amenities. There was no problem with parking. We had a fantastic holiday.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    10
    Great place
    • Leisure trip
    • Family with young children
    • Maisonette Suite
    • Stayed 2 nights
    • Submitted via mobile

    Our room did not have a private terrace, the description is a bit misleading

    Julia was amazing, the location is beautiful

    Stayed in August 2023

  • Reviewed: 5 August 2023

    8.0
    Nice place for a stopover.
    • Leisure trip
    • Family with young children
    • Superior Apartment - Split Level
    • Stayed 1 night
    • Submitted via mobile

    Single beds are a bit uncomfortable and the toilet is rather small. The location is really nothing special, particularly in terms of beaches/sea. Ok only for a stopover, wouldn’t suggest long stays.

    Nice traditional structure, right on a small port. The restaurant from same ownership is good. Apartments are ok, staff is nice.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    9.0
    Very pleasant and comfy
    • Leisure trip
    • Family with young children
    • Junior Family Suite with Sea View
    • Stayed 14 nights
    • Submitted via mobile

    The wifi could have been better

    We had all we need for our 2 weeks stay in Crete. Perfect location, spacious, very kind staff, specially Giulia who made our stay even more pleasant. The hotel is very well situated half road between Heraklion and Chania which is convenient if you plan to explore the island. A lot of restaurant, market and even a massage saloon just within 20 meters. Fully recommend it.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    10
    Wonderful
    • Leisure trip
    • Couple
    • Superior Apartment - Split Level
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to dislike

    This is second time I have stayed at this lovely apartment within seven weeks. Everything you need and in a great location taverns and restaurants just outside the front door. Julia is such a lovely lady and keeps the property in a lovely condition so clean. Hopefully will be back one day

    Stayed in July 2023

  • Reviewed: 14 July 2023

    9.0
    Great location and great value
    • Leisure trip
    • Couple
    • Superior Apartment - Split Level
    • Stayed 1 night
    • Submitted via mobile

    Limited view

    Great location

    Stayed in July 2023

  • Reviewed: 8 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Apartment - Split Level
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location overlooking the sea. Everything required in the village. Very pleasant and helpful staff. Would definitely recommend it for a peaceful and enjoyable stay. The attached restaurant was excellent with friendly staff. Altogether a very enjoyable stay.

    Stayed in July 2023

  • Reviewed: 28 June 2023

    10
    a perfect stay
    • Leisure trip
    • Couple
    • Superior Apartment - Split Level
    • Stayed 1 night
    • Submitted via mobile

    we loved everything

    absolutely perfect stay. beautiful property and room in a lovely seaside town. the staff were wonderful, friendly and welcoming, and accommodated our early breakfast so kindly. thank you for a perfect stay!

    Stayed in June 2023

  • Reviewed: 26 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Maisonette Suite
    • Stayed 4 nights
    • Submitted via mobile

    Everything was exceptional hotel was amazing and clean. service was impeccable and felt very welcomed into the place

    Stayed in June 2023

  • Reviewed: 20 June 2023

    10
    Fantastic
    • Leisure trip
    • Couple
    • Captain's Grand Suite Three-Bedroom with Sea View
    • Stayed 18 nights

    Nothing

    Everything

    Stayed in June 2023

  • Reviewed: 18 June 2023

    10
    Superb
    • Leisure trip
    • Family with young children
    • Maisonette Suite
    • Stayed 1 night

    Best location, great view, nicely decorated tidy apartment, excellent quality of service

    Stayed in June 2023

  • Reviewed: 10 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Apartment - Split Level
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to dislike

    Apartment small but lovely, great location every thing you want on your doorstep. Julia who welcomed us is such a lovely woman and so helpful loved chatting to her, she made us so welcome.

    Stayed in June 2023

  • Reviewed: 3 October 2022

    10
    Exceptional
    • People with friends
    • Maisonette Suite
    • Stayed 1 night
    • Submitted via mobile

    The staff are wonderful and the food was delicious!

    Stayed in October 2022

  • Reviewed: 15 September 2022

    9.0
    Relaxing, peaceful stay in a great location. Can't wait to come back next year.
    • Leisure trip
    • Family with young children
    • Junior Family Suite with Sea View
    • Stayed 4 nights

    Nothing, we liked everything.

    Great location, overlooking the sea and close to the main beach of Panormos but also just a short walk to the other beach. Very close to all restaurants too but very quiet and peaceful. Perfect spot for a relaxing holiday, even in August.

    Stayed in August 2022

  • Reviewed: 15 September 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Apartment - Split Level
    • Stayed 1 night
    • Submitted via mobile

    The only, big window and room terracce opens to a public area between room and the big aisle window to the sea - we kept blinds open for the nice view and daylight, and people from the next apartment were walking by. We (a couple) liked the 3-level layout with stairs, but anyway had to be careful not to stumble, particulary at night, it could be not convenient for e.g.elderly.

    Location- right next to beach and main pedestestrian area, excellent surroundings Great facilities- excellent bathroom, comfortable bed, kitchen with all necessary equipment, layout in 3 levels Breakfast on beachfront

    Stayed in September 2022

  • Reviewed: 14 September 2022

    9.0
    Superfriendly staff and nice decors
    • Leisure trip
    • Solo traveller
    • Superior Apartment - Split Level
    • Stayed 2 nights
    • Submitted via mobile

    The bed was somewhat soft for my likings, but that is a personal preference - I just enjoy firm mattresses more.

    The staff at the Captain's House is extraordinarily caring and friendly to make sure you feel welcome. Beautiful little welcome treats in the room and amazingly smelling soaps add to that. I also appreciated the nice materials and decors used the room, which, in conjunction with stunning sea views, made my stay feel quite luxurious.

    Stayed in September 2022

  • Reviewed: 30 August 2022

    10
    We loved staying at Captains House, lovely staff, beautiful views and stunning sunsets
    • Leisure trip
    • Family with young children
    • Junior Family Suite with Sea View
    • Stayed 7 nights

    Stunning views, amazing beaches and plenty of history and culture to explore.

    Stayed in August 2022

  • Reviewed: 29 August 2022

    10
    overall very happy with our choice: the place was very clean and the host very pleasant and helpful. excellent service!
    • Leisure trip
    • People with friends
    • Maisonette Suite
    • Stayed 10 nights
    • Submitted via mobile

    it was not as big/spacious as we expected from the photos, but overall it was ok

    - the house and our apartment was always super clean - Julia was always there with a smile and cheerfulness to provide for all we asked for - the place was right above the beach - the house is very well maintained. It is evident that the owners do care about theor guests.

    Stayed in August 2022

  • Reviewed: 28 August 2022

    10
    Just perfect
    • Leisure trip
    • Family with young children
    • Superior Apartment - Split Level
    • Stayed 11 nights
    • Submitted via mobile

    everything was perfect , the room’s are new with all facility Julia is the best person she is very carefully with clients are is very promplety for any service Location perfect exactly to the beach , supermarket and a lot of taverna

    Stayed in August 2022

  • Reviewed: 2 August 2022

    9.0
    An incredible stay at the best location in a traditional greek town accompanied by very nice people!
    • Leisure trip
    • Couple
    • Superior Apartment - Split Level
    • Stayed 9 nights
    • Submitted via mobile

    The location of Captain’s house is the best you can get, next to the beach in the city center. The quality of the service by the employees is outstanding.

    Stayed in August 2022

Showing 1 – 25

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