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Reviews of Cayo Exclusive Resort & Spa 5 stars

Plaka, Elounda, 72053, Greece

#6 of 124 hotels in Elounda

Guests' Choice

Review score

Based on 154 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.3

  • Facilities

    9.6

  • Staff

    9.6

  • Value for money

    8.9

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 24 October 2023

    8.0
    Wonderfully welcoming, easy to relax, comfortable
    • Leisure trip
    • Group
    • Duplex Two-Bedroom Suite with Private Pool - Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Uncomfortable terrace area, slightly too modern aesthetic for the surroundings/

    Size and layout of two bedroom Villas. Easily space for 6 guests over three rooms

    Stayed in October 2023

  • Reviewed: 21 October 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Duplex Two-Bedroom Suite with Private Pool - Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The staff is amazing in all areas. The room is clean, new and the view is amazing. The beach club the best. We had great moments and we highly recommend. Perfect!

    Stayed in October 2023

  • Reviewed: 10 October 2023

    10
    Beautiful views
    • Leisure trip
    • Couple
    • Executive Room with Private Pool Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Incredibly relaxing stay. Loved the view from our room and the location was perfect for us.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    10
    Highly recommend
    • Leisure trip
    • Couple
    • Executive Room with Private Pool Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Gym is a little too small..

    The view, the calmness and a great service.

    Stayed in September 2023

  • Reviewed: 7 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Duplex with Private Pool - Basement Level - Sea View
    • Stayed 3 nights

    hile the resort is quite small, it feels like a big resort place which isn't a compliment. Hospitality can be improved. The staff is so-so. Food is decent, but not wauw. Gym facilities are quite poor.

    Great private villa with pool. Loved the view, the room, the setting. W

    Stayed in October 2023

  • Reviewed: 6 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room with Private Pool Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Magical resort. Wonderful staff. Every request was rapidly answered always with smile and real care. The place room and view are stunning!! Perfect place for relaxing. special thaks to 2 Eleni's- Eleni from the reservation & Eleni from the reception & to all drivers who took us to the beautiful beach within minutes during all day .u'r wonderful ,thanks a lot. Sure come again!

    Stayed in October 2023

  • Reviewed: 3 October 2023

    10
    Highly recommended for "lazy" relaxing vacation
    • Leisure trip
    • Family with young children
    • Family Duplex with Private Pool - Basement Level - Sea View
    • Stayed 3 nights

    Everything was just great - the staff, the facilities, the comfort. The breakfast was great as well. The willingness of the staff to assist and to make the best possible experience for us is incredible

    Stayed in September 2023

  • Reviewed: 23 September 2023

    10
    It was fabulous . I will return
    • Leisure trip
    • Group
    • Family Duplex with Private Pool - Basement Level - Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Everything was great . Staff were exceptionally nice and helpful

    Stayed in September 2023

  • Reviewed: 20 September 2023

    9.0
    Cayo Resort is probably the best value for money luxurious resort in Elounda.
    • Leisure trip
    • Couple
    • Superior Room with Private Pool Sea View
    • Stayed 2 nights

    Can't really think of anything that I didn't like.

    Cayo Resort is an absolute gem of the new generation of hospitality offering in Crete & Greece. The quality of services, the design and the location make this resort a place to come back to. We loved the private pool, the spacious room, the beach beds and the friendliness of the staff.

    Stayed in August 2023

  • Reviewed: 20 September 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Room with Private Pool Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Had to ask for iron and kettle bit odd

    The location was perfect pool was amazing and beds incredibly comfortable

    Stayed in September 2023

  • Reviewed: 8 September 2023

    9.0
    Loved the location and the facility. Will definately return in the future
    • Leisure trip
    • Couple
    • Superior Room with Private Pool Sea View
    • Stayed 3 nights

    Up-Down hill Elevator was a bit slow moving and sometime not reliable

    A well presented and very rich Mediteranean style. Fresh food! Highly recommended.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    9.0
    Well polished resort with fabulous top notch food especially kelari
    • Leisure trip
    • Couple
    • Executive Room with Private Pool Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Na

    Wow. The rooms were fabulous. Very well designed and thought out for form and function. Pool was perfect for hot mornings and early afternoon before sun dipped behind mountain. Great staff. The hotel restaurant was fabulous - kerlari! We only got to go once as it was closed the other night we were there. Such a surprisingly delicious meal!!! Great service too. Hotel was well made and well managed. Bountiful buffet breakfast. Great staff. Beautiful views. Adorable little town only 5 min walk to water with some dining options. Had a wonderful stay.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room with Private Pool Sea View
    • Stayed 1 night
    • Submitted via mobile

    Everything it was spectacular!

    Stayed in August 2023

  • Reviewed: 28 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room with Private Pool Sea View
    • Stayed 8 nights
    • Submitted via mobile

    Amazing view from the suites. very good breakfast. great service and staff. clean, good atmosphere in resort surroundings. Elounda area is nice and cozy. we had a rare problem of some noise coming from some equipment in the room. the staff did every effort to fix it and also to solve the situation for us immediately, including to offer us a change to another suite (so we will not wait till it’s fixed) and solved the situation with care and kindness.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    10
    The best place to stay around the broader Lasithi area
    • Leisure trip
    • Family with young children
    • Duplex Two-Bedroom Suite with Private Pool - Sea View
    • Stayed 3 nights
    • Submitted via mobile

    That they did not have access to the beach without the shuttle transfer. The beach was 10 mins walk.

    The quality of service provided and the facilities were exceptional.

    Stayed in August 2023

  • Reviewed: 27 July 2023

    9.0
    🍒🍒🍒🍒🍒🍒🍒
    • Leisure trip
    • Couple
    • Superior Room with Private Pool Sea View
    • Stayed 3 nights
    • Submitted via mobile

    It’s was perfect

    Stayed in July 2023

  • Reviewed: 24 July 2023

    9.0
    Would come back again!
    • Leisure trip
    • Family with young children
    • Superior Room with Private Pool Sea View
    • Stayed 4 nights

    Spa is the worst spa I have been too. Hammam smells like mold, sauna temp is off, massage was done in the freezing room and completely wrong kind of massage from the one communicated at the time of booking, facial is a joke. All this super overpriced. The biggest regret while staying here. +/- 500 Euros totally wasted. Management should look into spa arrangement and improve.

    Location and staff for this place are amazing. Food is fantastic. View is unforgettable. Would come again because of hospitality and kindness of everyone working there.

    Stayed in July 2023

  • Reviewed: 18 July 2023

    10
    Hope to go back again
    • Leisure trip
    • People with friends
    • Executive Room with Private Pool Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything location the staff design

    Stayed in July 2023

  • Reviewed: 17 July 2023

    10
    Perfect
    • Leisure trip
    • Couple
    • Superior Room with Private Pool Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Private pool was awesome

    Stayed in July 2023

  • Reviewed: 14 July 2023

    10
    Lap ofLuxury
    • Leisure trip
    • Family with young children
    • Duplex Two-Bedroom Suite with Private Pool - Sea View
    • Stayed 6 nights

    I’d be nitpicking to comment on what we didn’t like and, to be honest, I can’t really think of anything. For what we wanted from a holiday (total relaxation, experiencing luxury, being able to keep ourselves to ourselves), it ticked all the boxes.

    Yes, we spent a lot of money on staying at Cayo, but then what we experienced was living in the lap of luxury for a week! We booked a villa and we weren’t disappointed. Spread over 3 floors and including a gym room with treadmill and exercise bike, plus complimentary mini-bar that was restocked daily, and of course, the private pool, I’m not sure we had much reason to venture out very much! It’s true that the villa is not what everyone chooses, but it was an excellent choice for us and well worth the extra we paid. The staff were excellent. The breakfasts were superb (thank Heaven for the bike and treadmill to try and minimise the damage of over indulgence). And, for the time we stayed there, we really did relax. Although each room has its own private pool, we did use the main pools in the hotel area - two large pools, separated by a terrace, with plenty of loungers for each, and the upper one next to the hotel bar. We can’t comment on dining at Cayo because, apart from breakfast, we ate at restaurants in Plaka (as a rule, when on holiday, we tend to skip lunch and have early dinners, and the options available in the village suited us better). Plaka is only a short walk down the hill although there is a shuttle service from the hotel if you’d prefer. We didn’t get to Elounda although it is only a short taxi ride from Cayo and looks to be a lovely port town. For relaxation, for quality family time, for excellent facilities, for friendly staff, for scrumptious breakfasts, for great location (remote but within easy access if you’d prefer more activity), I’m not sure you can beat Cayo. It’s firmly on our list of places we’ll return to.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    10
    Helpful staff - Magnificent views!
    • Leisure trip
    • Couple
    • Executive Room with Private Pool Sea View
    • Stayed 1 night
    • Submitted via mobile

    Everything was great! The view is magnificent, the breakfast buffet was quite big and tasty. The staff was the most amazing. Nikoleta during the checkin/checkout and Menia at dinner and breakfast. Thanks a million.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    10
    Highly recommended
    • Leisure trip
    • Couple
    • Superior Room Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Amazing resort. Beautiful pools. Lovely beach club and the wonderful beach/sea. Stuff is 10/10. Definitely coming back.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    10
    The perfect place for relaxation
    • Leisure trip
    • Couple
    • Superior Room with Private Pool Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect! The location the stuff the rooms the private pool the food. Amazing experience

    Stayed in July 2023

  • Reviewed: 23 June 2023

    10
    Amazing stay
    • Leisure trip
    • Couple
    • Executive Room with Private Pool Sea View
    • Stayed 5 nights
    • Submitted via mobile

    We liked everything

    Amazing view, stylish room, good breakfast, privacy, private beach area

    Stayed in June 2023

Showing 1 – 25

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