Wonderful service! Great staff and well equipped.

Stayed in June 2024

The rooms could have been slightly more spacious.

Great location, stunning interior and a special shout out to the kind lady with glasses at the reception (apologies I did not get your name) she was absolutely wonderful in her customer service.

Stayed in May 2024

Everything was perfect

Amazing girls at the reception, true hospitality, not typical for greece. Sorry.

Stayed in April 2024

Nothing

Everything, the personnel is really nice and cares for our every needs, the room was great and very comfortable, breakfast was also really good

Stayed in April 2024

New hotel. Centrally located. Helpfull stuff. Overall a great experience!

Stayed in April 2024

I would love to have had more information about the spa and the sauna and massage.

Breakfast was fresh and local. The buffet was well maintained with so much variety and some new elements each morning. Seating in the outdoor courtyard was a great way to start the day: fresh air, sunlight, birdsong.

Stayed in March 2024

Nothing

It’s hard for us to imagine a more accommodating and professional staff. Everyone we encountered was friendly and keen to help. The hotel itself is excellent. Nice rooms. Breakfast on the patio was a great way to start our day.

Stayed in March 2024

All good.

Excellent customer service and support from staff. Location-great. Very clean hotel and terrific breakfast bar.

Stayed in February 2024

The SPA was a bit expensive

We really enjoyed our stay. One of the receptionist was the sweetest women, she gave us the best recommendations for where to go and where to eat. We want to thank her so much for her kindness! She made our stay perfect!

Stayed in February 2024

Beautiful hotel in the heart of Heraklion! The tradition and modern decorations are stunning!

Stayed in November 2023

Top hotel, top position, top personal

Stayed in November 2023

Fab customer service and lovely comfort/design. Balcony was a big plus!

Stayed in October 2023

My opinion is that the place is a bit overpriced

Location is wonderful. Very close to the city center and means of transport. The staff was very helpful and the breakfast is good. Bed is also comfy.

Stayed in August 2023

Lovely hotel in great neighborhood, close enough to the action, but not in the middle of it.

Stayed in October 2023

Nothing not to like!

Great place! Can’t beat the location. Staff is extremely helpful. Breakfast was one of the best we have ever had in a hotel. I would recommend it to anyone that is traveling to Heraklion.

Stayed in October 2023

Very nice Hotel with extremely nice personel!!! We had a great stay!

Stayed in October 2023

The room was much smaller than expected. We stayed in several different places while on vacation in the Greek isles. This was by far the smallest accommodations. On our arrival night, there was also a foul smell when first entering our room. It didn't seem to last too long, but still ... not a great start.

The staff was excellent and helped us with arranging some travel options. The location was good - within walking distance to several good restaurants and good shopping areas. Of course, just about anything in the central location of the city is relatively close to them.

Stayed in September 2023

Nothing really, parking is a challenge but we were in the middle of the town.

Central location. Bright comfortable , modern decor and really friendly staff.

Stayed in September 2023

Room was very beautiful and we were sad we got in so late and weren't staying longer. The concierge was very warm and had some great recommendations. Breakfast was excellent.

Stayed in September 2023

Great location ,helpful staff

Stayed in September 2023

Breakfast could have more variety for a 5 star luxury hotel.

The staff was very helpful and friendly and the rooms were clean

Stayed in September 2023

Nothing at all!!

WOW! Where did I even start? I found this hotel at the very last minute and what a VERY pleasant surprise it was - I found a gem!!! First of all, not only the location of this hotel is fantastic but the lighting in the room is great, it has a very comfortable bed, great shower, the place brand new, very clean, very bright, perfectly working air conditioner when needed, great toiletries and other items (blow dryer, slippers, robe, etc.), well-kept and the hotel staff service is just incredible! The staff is incredibly warm, friendly, hospitable, top notch with attention to details, extremely prompt in service and always ensured that my stay was very comfortable as though I was at home! I was even greeted with a refreshing, delicious welcome drink without me even asking! The breakfast is high quality of local ingredients, offering both western and Greek dishes. This is easily my new favourite hotel in Heraklion. This hotel is just impeccable and stellar in every single way. I can’t wait to return to the city when I’m less so in a rush (only stayed there for a night - but boy what a gem I found!!), so that I can also enjoy the spa services upon my next visit! Thank you SO, so much!

Stayed in September 2023

Nothing

Location, Staff were amazing, facilities were great.

Stayed in September 2023

Nothing of note

The hotel was well placed in the center of Heraklion, near to restaurants shops and in the old town. It had a lovely courtyard for breakfast. It was very quiet location (Church bells cane be heard but did not bother us at all) . The hotel staff were very nice and welcoming! The room was quite small, but clean and tidy and contained everything we needed. We enjoyed our short stay in Heraklion.

Stayed in September 2023