Katechaki 17, Heraklio Town, 71201, Greece
#6 of 43 hotels in Heraklio Town
Guests' ChoiceBased on 100 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.7
Facilities
9.2
Staff
9.8
Value for money
9.1
Free WiFi
9.3
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End of dialog contentReviewed: 3 June 2024
Justine
SwitzerlandWonderful service! Great staff and well equipped.
Stayed in June 2024
Reviewed: 19 May 2024
Mohammed
United KingdomThe rooms could have been slightly more spacious.
Great location, stunning interior and a special shout out to the kind lady with glasses at the reception (apologies I did not get your name) she was absolutely wonderful in her customer service.
Stayed in May 2024
Reviewed: 28 April 2024
Marco
NetherlandsNothing but if we can imagine that some people will miss a swimming pool. There is Jacuzzi in and outdoors.
Top level hotel in the city center of Heraklion. Close to some great restaurants and the buzzing city center. The interieur and rooms are fresh and modern. Great architecture and interieur design/furniture overall. Breakfast is fantastic with lots of choice and fresh products. You can enjoy this indoor or outdoor on the lovely courtyard. Pictures on booking for the rooms are 100% correct. We had a room with a great view on the church with a spacious balcony. Great bed (firm), shower, etc. Best of all was the staff. Katarina and the other team members were very helpful and hospitable! Great cocktails by the way.
Stayed in April 2024
Reviewed: 27 April 2024
Elena
RomaniaEverything was perfect
Amazing girls at the reception, true hospitality, not typical for greece. Sorry.
Stayed in April 2024
Reviewed: 26 April 2024
Elodiepaulet
FranceNothing
Everything, the personnel is really nice and cares for our every needs, the room was great and very comfortable, breakfast was also really good
Stayed in April 2024
Reviewed: 8 April 2024
Kosmas
GreeceNew hotel. Centrally located. Helpfull stuff. Overall a great experience!
Stayed in April 2024
Reviewed: 1 April 2024
Eric
United StatesI would love to have had more information about the spa and the sauna and massage.
Breakfast was fresh and local. The buffet was well maintained with so much variety and some new elements each morning. Seating in the outdoor courtyard was a great way to start the day: fresh air, sunlight, birdsong.
Stayed in March 2024
Reviewed: 4 March 2024
Jeff
CanadaNothing
It’s hard for us to imagine a more accommodating and professional staff. Everyone we encountered was friendly and keen to help. The hotel itself is excellent. Nice rooms. Breakfast on the patio was a great way to start our day.
Stayed in March 2024
Reviewed: 2 March 2024
George
GreeceAll good.
Excellent customer service and support from staff. Location-great. Very clean hotel and terrific breakfast bar.
Stayed in February 2024
Reviewed: 14 February 2024
Tessa
NetherlandsThe SPA was a bit expensive
We really enjoyed our stay. One of the receptionist was the sweetest women, she gave us the best recommendations for where to go and where to eat. We want to thank her so much for her kindness! She made our stay perfect!
Stayed in February 2024
Reviewed: 28 November 2023
Michalis
CyprusBeautiful hotel in the heart of Heraklion! The tradition and modern decorations are stunning!
Stayed in November 2023
Reviewed: 24 November 2023
Raffaela
GermanyTop hotel, top position, top personal
Stayed in November 2023
Reviewed: 30 October 2023
Natalie
United KingdomFab customer service and lovely comfort/design. Balcony was a big plus!
Stayed in October 2023
Reviewed: 17 October 2023
Patricia-karina
RomaniaMy opinion is that the place is a bit overpriced
Location is wonderful. Very close to the city center and means of transport. The staff was very helpful and the breakfast is good. Bed is also comfy.
Stayed in August 2023
Reviewed: 14 October 2023
Cynthia
United StatesLovely hotel in great neighborhood, close enough to the action, but not in the middle of it.
Stayed in October 2023
Reviewed: 13 October 2023
Helen
United StatesNothing not to like!
Great place! Can’t beat the location. Staff is extremely helpful. Breakfast was one of the best we have ever had in a hotel. I would recommend it to anyone that is traveling to Heraklion.
Stayed in October 2023
Reviewed: 9 October 2023
Julia
GermanyVery nice Hotel with extremely nice personel!!! We had a great stay!
Stayed in October 2023
Reviewed: 5 October 2023
Christopher
United StatesThe room was much smaller than expected. We stayed in several different places while on vacation in the Greek isles. This was by far the smallest accommodations. On our arrival night, there was also a foul smell when first entering our room. It didn't seem to last too long, but still ... not a great start.
The staff was excellent and helped us with arranging some travel options. The location was good - within walking distance to several good restaurants and good shopping areas. Of course, just about anything in the central location of the city is relatively close to them.
Stayed in September 2023
Reviewed: 4 October 2023
Stephen
United KingdomNothing really, parking is a challenge but we were in the middle of the town.
Central location. Bright comfortable , modern decor and really friendly staff.
Stayed in September 2023
Reviewed: 2 October 2023
Amber
United KingdomRoom was very beautiful and we were sad we got in so late and weren't staying longer. The concierge was very warm and had some great recommendations. Breakfast was excellent.
Stayed in September 2023
Reviewed: 1 October 2023
Vilia
AustraliaGreat location ,helpful staff
Stayed in September 2023
Reviewed: 27 September 2023
Mindaugas
LithuaniaBreakfast could have more variety for a 5 star luxury hotel.
The staff was very helpful and friendly and the rooms were clean
Stayed in September 2023
Reviewed: 23 September 2023
Christine
CanadaNothing at all!!
WOW! Where did I even start? I found this hotel at the very last minute and what a VERY pleasant surprise it was - I found a gem!!! First of all, not only the location of this hotel is fantastic but the lighting in the room is great, it has a very comfortable bed, great shower, the place brand new, very clean, very bright, perfectly working air conditioner when needed, great toiletries and other items (blow dryer, slippers, robe, etc.), well-kept and the hotel staff service is just incredible! The staff is incredibly warm, friendly, hospitable, top notch with attention to details, extremely prompt in service and always ensured that my stay was very comfortable as though I was at home! I was even greeted with a refreshing, delicious welcome drink without me even asking! The breakfast is high quality of local ingredients, offering both western and Greek dishes. This is easily my new favourite hotel in Heraklion. This hotel is just impeccable and stellar in every single way. I can’t wait to return to the city when I’m less so in a rush (only stayed there for a night - but boy what a gem I found!!), so that I can also enjoy the spa services upon my next visit! Thank you SO, so much!
Stayed in September 2023
Reviewed: 22 September 2023
Mike
CanadaNothing
Location, Staff were amazing, facilities were great.
Stayed in September 2023
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