Mosquito nets in the windows would be useful.

The accommodation was comfortable. The Wi-Fi was fast and stable, and there was a good selection of dishes for breakfast.

Stayed in May 2024

The only thing I’d do is to put felt patches on the legs of the Furniture so that the neighbours don’t hear every movement and visa versa.

The staff was very accommodating and the breakfast was very good . There was a bit of everything . It was the first opening after the take over and the one or other ist still being redone . We felt very comfortable and were welcomed very warmly .

Stayed in May 2024

Some of the clients moaning loudly. You can't buy a burger and chips and then expect a gourmet steak. The gym had a bit of a smell first day, but then got better. I think it was a drain smell. Room door a bit tricky, but was given a key and remote control not working for the t.v. Just little things to keep on top of makes all the difference.

Hotel was changed due to none complete renovations. However, moved to a different hotel in a different village and was upgraded free of charge for the inconvenience. We were moved to Gouves Bay hotel by Omilos. Staff were excellent, the buffet meals were very good with plenty of variety for everyone. The location was very good and easy to get to. Easy short walks to restaurants, water parks, and other entertainment. Entertainment at the hotel - and turned off by 23:00, hours as not to disturb people's sleep. I overheard some people moaning about the place (food and location). I would say that the food was excellent and variety for the health conscious to the big foodie. The location was easily accessible by public transport bus from airport, 30 mins and cost 2,40 euros. a ten minute walk down one road to the beach front, where the hotel was situated and well sign posted. I even found it at night. There was a gym, spar etc. and all you can drink 11:00-23:00 for those that wish to drink and get brown and lounge all day. Room was good. If there was a problem, the staff will attend no problem. On arrival was given a meal as it was late, a lunch box made for my day trip (though I didn't eat as it was just sweet stuff) and this was very thoughtful. Trips can be arranged at the hotel, though I had already arranged my trips before leaving home. Cleanliness and staff second to none. I liked the area and the hotel and the views of the sea were fantastic. The day I was leaving, my flight was late in the evening. I was allowed to leave my bags at the hotel and after my trip was invited to have a shower in the gym facilities to freshen up for my flight at no charge. I think that this was very thoughtful and kind of the staff and it is personal touches like this that makes one want to come back.

Stayed in April 2024

Clean well located good value quiet

Stayed in October 2023

The rooms are a bit old, but comfortable. No plugs near the bed.

The hotel is in a strategic position as a starting point for your trip if you don't want to stay in the busier Heraklion. Breakfast had a great variety.

Stayed in October 2023

Nothing to dislike. Great value for money.

Great value for money, comfortable beds, air con in the room and a balcony. Daily cleaning and a wonderful pool. Plenty of options for breakfast. Hotel across the road from the beach. Although we stayed late in the season, we never had any problems parking the hire car at the hotel either.

Stayed in October 2023

Nothing all good

It was really good, everything above expectation, very good location, very nice pool/facilities, thank you

Stayed in October 2023

not enough parking place

excellent helpful staff

Stayed in October 2023

Noise from landing aircrafts. But there is nothing the hotel can do about it.

Very close to the beach and comfortable room with very good beds. Breakfast was super good too. Most of all the welcoming staff. A BIG THANK YOU 🫶

Stayed in October 2023

Great location, friendly and helpful staff, clean, comfortable. Nice pool area

Stayed in October 2023

Nothing

We enjoyed our stay very much. Great location by the beach and airport. All amenities close by. Good pool. Friendly stuff. Clean and comfortable. We will come back!

Stayed in September 2023

The hotel is in a perfect destination. Close to the see, close to the airport and the main travel routes. All is perfectly clean and comfortable. The breakfast is fresh, delicious and each morning had some local speciality offered besides the regular pieces. And most of all: the staff amazingly kind, nice and helpful in any kind of issues and anytime from morning till late night. Thank you so much! :)

Stayed in September 2023

Wifi signal is weak, doesnt work anywhere apart from reception. They gave us a room with 2 single beds while we requested a double bed

Excellent location, good breakfast!

Stayed in August 2023

During our stay the towels have been replaced only once (our stay was 4 nights)

Good location, nice breakfast

Stayed in September 2023

Bit noisy - planes are landing every 15 mins and you can hear them very well, also - room’s doors very thin - you can hear everything what is happening in the hall. Breakfast a bit poor and not changing during all days

Good location if you will travel through the island, the staff was very helpful, many places to eat around and good sandy beach on the other side of street

Stayed in September 2023

We had a lovely stay at Dimitra Hotel & Apartments! Very kind people, nice and very friendly with kids. We loved the homemade sweets at the breakfast. Thank you for everything. ❤️

Stayed in August 2023

Nice location. Step out of the hotel, cross the street and fall into the beach all together - 1 min.

Stayed in August 2023

didn’t change the towels daily but every 2 days

we liked the staff the nice pool

Stayed in July 2023

I can't tell anything bad!

The hotel-staff is very kind, the bed is confortable, the breakfast is simple, but everything is fresh and delicious. The hotel is clear and there is room cleaning every day.

Stayed in August 2023

Hotel could place longer shower curtains as everything gets wet in bathroom area (floors, toilet...) when taking a shower. On the other, there are common showers, where there is no such problem. Furthermore, air conditioner is placed in not very suitable place - blows directly to the bed, so, we had to turn off during night time. And it's one conditioner for two rooms, so, another room was not cooled enough.

We stayed in the two room apartment with a kitchen. So, we could prepare some food to ourselves and not necessarily eat all the time in town. There is a very nice swimming pool in the hotel area. Breakfast was not something exceptional, but all of us found what to eat: few hot dishes, fruits, yogurt, etc. Staff was very pleasant and helpful. Furthermore, they showed their flexibility too. We stayed there for 3 days at the very beginning of our vacation and we looked for one night stay at the end of vacation. So, we were allowed to stay once again in the same hotel, even though minimum stay is 2 nights according their internal rules. We really appreciate it. The hotel is situated in 3-10 minutes walk distance from everything: beach, bars, shops, restaurants etc. I would rate hotel 8.5 from 10, but while it is only 8 or 9 according booking.com, let's write a higher number :)

Stayed in July 2023

nothing

- good location close to the beach - very friendly staff - nice pool

Stayed in July 2023

Nothing

The staff where wonderful and really helpful throughout our stay

Stayed in July 2023

Most of the guests stay for shorter time, hotel was full. Breakfast is always the same, can be a bit boring after several days, even if it’s fine.

Nice and helpful staff, pool was ok, beach is on the other side of the road. Supermarket and restaurants are very near. Breakfast is fine and enough. Good choice for that price.

Stayed in June 2023

The staff were fantastic. Easy to check in, we checked out very early so missed breakfast but had something prepared for us the night before. Very thoughtful. Location is great with a nice sandy beach right across the street. The pool was also great.

Stayed in June 2023