Booking.com and hotel charged my card separately, now I’m struggling to figure it out,

Stayed in April 2024

pool. no heat on the water

restaurant hotel everything

Stayed in May 2024

The staff - very polite

Stayed in May 2024

Last minute family getaway and we missed something in our quick booking.  The reason we chose this hotel was the rooftop pool and restaurant area with views of the Acropolis. The pool had a retractable roof and seemed enclosed.  Their own website said it 'operated all year round'.  But alas, the entire area was shut tight. CLOSED FROM NOVEMBER UNTIL 1 MAY. Not even access to view the Acropolis. The website needs to clearly state the dates that it is not open.  We had paid approx €1000 for a room, a gym and a downstairs bar.  If not the pool, surely there is scope to open sections of this area during shoulder season?  What a waste of prime space!  An off-season room rate would also be welcome to reflect the lack of facilities. 

Lovely hotel in great location with lots of good restaurants nearby and a Metro stop 5 mins walk. Easy access to the Acropolis, Syntagma, Plaka, etc. Good sized family rooms. The staff were first-rate, particularly duty manager Dimitri and bellboy Costas. They really helped smooth over our rocky start, as described below.

Stayed in April 2024

The hotel needs renovation

Location

Stayed in February 2024

Roof garden was closed, even though the pool was closed it would have been nice to sit out on the roof garden in the evening.

10 minutes walk to the metro. Good size room for a family, house keeping, keeping you topped up with bottles of water and checking if there was anything we needed daily. Round the corner from a fantastic little bakery.

Stayed in April 2024

Pricey. It's nice but prices could be a little more reasonable. 7 Euros for a bottle of water is usurious. 36 Euros for breakfast if not included is a balking pricetag as well. If they made their pricing more competitive I would give five stars for the place. I only stayed here because my foot was broken and I needed good service and a larger room. It was a necessity. If I was holidaying, I would think a little harder about the pricetag.

It is an incredible place to stay close to a lot of things. It also has the most caring and accommodating staff I have come across. The managers went out of their way to upgrade me to a bigger room with a view that would make my long stay comfortable. They adapted my room to ensure my mobility gear had enough space to move around and reduce risk of falls and injury. They adapted the bathroom to my needs as well. They do have handicap rooms but they are darker with no views unfortunately. When I asked for a different room, they had the bellboy take me around floors to find one which I would like. It took a while but they were incredibly patient through the process. The breakfast staff was incredibly thoughtful, bringing me whatever I wanted for breakfast so that I could rest my leg comfortably. The bellhops were very attentive and prompt when I needed them. Room service was fast and housekeeping was faultless. If you have special needs, this place will surpass your expectations. Usually hotels in Athens place a surcharge on late check outs. I requested a late check out and received one at no extra cost. When I needed medicine, they went to the pharmacy to collect my meds and brought them to me as well, and they always asked how I was feeling and paid attention. They knew when I was not well, and would call to check up to see if I was fine because they knew I was alone. Highly recommend this place for its hospitality but it loses points on pricing.

Stayed in March 2024

The lights were way to bright in the bar :-)

Nice hotel Nice location Very comfortable Large rooms

Stayed in February 2024

The bed is too small and mattress is very soft.

Excellent position. Close to city center.

Stayed in March 2024

Location was good.

Stayed in March 2024

I had ants in my room—those big ones. I tried to kill a few of them. But they were coming back. I told reception about it and they promised to take care of it and if they see that they can not, they will change my room. My room was not changed but I think they did something and the number of ants reduced significantly.

I stayed in the hotel in March. So I could not use the pool. However, the room was big enough. As for the breakfast, I liked it a lot. The room service options were a bit limited though.

Stayed in March 2024

Too big

Position

Stayed in February 2024

Breakfast has not variety

A bit pricey but high quality, clean and comfortable rooms at an excellent location, within walking distance from Syntagma Square.

Stayed in February 2024

Nothing in particular, but drinking water not available and need to buy .

The rooms housekeeping done very clean job and well arranged. The doorman Antonio was very courteous

Stayed in February 2024

Clean, good location, nice spa area

Stayed in January 2024

High class hotel-

Stayed in January 2024

Small room with a terrible outlook over the back of other buildings. Room had no carpet. Bed and pillows were lumpy and very uncomfortable. Noise from surrounding rooms. Small window with little light. Some staff can be abrupt…..typical Greek attitude.

Internet is excellent…fast and does not cut out. Only a little distance from the centre of town but quiet and surrounding by great restaurants. Courtesy bus to other DIVANI hotels including to the beach. Very large lobby and easy access for visiting vehicles.

Stayed in January 2024

Breakfast could become better and some mattresses could become better.

The location is the best - just at the center of Larisa. The existence of spa is good although I did not have the chance to use it. Car parking (paid) is really close to the hotel.

Stayed in November 2023

Most of the staff were very friendly, but on our first day, when I asked the reception staff if they could call me when my room had become available (I had arrived early and I was allowed to store my luggage) they were unhelpful- I didn't understand why they couldn't just take my mobile number and give me a call (I decided to go out and explore the nearby neighbourhoods whilst awaiting the room to become available). I thought given the overall calibre of the hotel, the reception staff could have made a bit more effort.

The foyer looked beautiful with its art deco design. Our room was a very good size and very comfortable stay. Our dinner at the hotel Juju bar and restaurant was excellent and the staff there were very friendly. It was the view of the Acropolis from the roof terrace and pool bar/pool, which set this hotel apart the most.

Stayed in November 2023

Great location, parking possible around the neighborhood but very reasonably priced given that the staff will park the car for you. Big rooms, view of Lycabettus and the Acropolis, very close to the metro station, and good quality breakfast.

Stayed in November 2023

Very hard beds and crummy pillows

Great staff, beautiful public areas and rooms

Stayed in October 2023

due to a water problem in Athens on our first night, we didnt have cold water in the room. the water was boiling hot and we were led to another room to shower.

Our original room was very spacious and comfortable. As a compensation for a water problem we had in our room, we moved to a luxuries room for the second night.

Stayed in August 2023

Location is very good, breakfast was also good and staff were helpful

Stayed in September 2023

The tub in the superior room was definitely deep enough but was an odd shape but that's just personal preference and definitely didn't stop me from using it. The heater was a little noisy.

The staff were incredibly helpful and very friendly. Definitely went above and beyond. The rooms were very comfortable and clean. The beds were great. I look forward to staying there again

Stayed in September 2023