Food a small change, less variety of food, bathroom

Clean hotel, beatiful bedroom, cleaning room every day

Stayed in September 2023

Smelly from sewage.

Room was nice. Food was ok.

Stayed in July 2023

- poor location - drinks at dinner (wine/beer = 3€), only water is free

- Amazing and clean room - SuperRich breakfast and dinner

Stayed in June 2022

Very good greek food ( every day a different menu for the dinner), helpful and friendly staff! Rooms are good. We were suppose to stay 3 days and extend to 13 :)

Stayed in June 2022

I have nothing to write here.

The room was spacious, comfortable and super clean. Food was great, a wide variety of choices. The staff was super friendly and helpful. Terrace and pool were very nice also.

Stayed in August 2021

Small details like leaking sink(making difficult to wash swimsuits) and not refilled shower gel and shampoo.

Nice hotel personal and clean environment in hotel area. Always enough free capacity at the pool. Located in quiet area but close to the beach, shopping and night life.

Stayed in September 2021

The only problem was the air conditioning. Even on Low temp / Max fan, it could only move the air, but not cool it. As result, in the room we had 27-28 degrees (28-30 July). The room may need some renovation.

Very good food, you could always find something on your taste. Especially fried squid was gorgeous. Very clean. Good location, about 300 meters to the beach, about the same to the main street, in a rather quiet environment. Good WiFi. Very friendly staff, you can see this is the typical greek family business. Anti Covid 19 measures strictly respected. Great refurbished bathroom.

Stayed in July 2021

The bracelets that you have to wear are a little bit uncomfortable and have a sharp edge. You can scratch yourself when showering or sleeping etc. WIFI sometimes works, somethimes not.. other then that its perfect.

Nice bathroom and shower in the room, good food, location is the best, not too loud but close to everything. Staff are very friendly. Free snacks, drinks etc if you have all inclusive. Overall would recommend.

Stayed in July 2021

Avoid first floor rooms with direct "view" to the pool. Could get noisy dependent on your neighbour.. not the best noise cancellation

Food is good, both breakfast and dinner. Room was clean and Staff is friendly. Good location close to the beach.

Stayed in June 2021

No internet. Bathroom leaking. Room smelled bad, like sulfur. Water would just come in the room from nowhere. The towels, shower shampoo, soap were not refilled/replaced in 4 nights stay. Sounds from upper floor bathroom were quite loud. We told the hotel about these problems but they didn’t act on anything. The room needs refreshing. Food at the half board was interesting. For dinner you are not allowed to drink any water, soda except if you’re either paying extra, either all inclusive guest.

Close to the beach. Large room.

Stayed in September 2023

That as customer in Hotel 4* I was not been allowed to stay in the garden after 23.00-23.30 with my family .( according to them was too late, really ? I was on holiday ….I was sitting and spend free time( without drinking alcohol just waiting for my son to play outside)

Position of the hotel

Stayed in August 2023

1 Staff very rude spoke disgusting to my son and his girlfriend

Stayed in July 2023

Bathrooms were not as clean as expected Sheets and towels were changed only once or twice There is no way to leave AC working if you are not in the room, so if you came at 6pm in the room it is very hot and you have to stay in the room while it was working, also it had a strange smell. AC positioned to blow to beds only No mosquito nets, while there are a lot of them Food a little bit repetitive, but it was OK :)

Location was good Staff is friendly Always trying to help Owner is willing to help.

Stayed in June 2023

The reception did not operate 24/7, i.e. during the nights and early mornings! :( Some employees dealt with clients crudely, intolerantly and without tact. Breakfast was, unfortunately, always the same. Some dishes, for example moussaka, pasticio, were reoffered for lunch and dinner and the others, for example souvlaki, saganaki or loukoumades, were completely missed. As I said gyros with pita/fries was offered only once. Room´s cleaning was below-average for the 4 stars hotel! :/ Water in the shower was salty and it was less in the washbowl! The shower gel was not renewed when you finish the original small bottle after your check-in and the toilet paper was supplied only once when we had only half of the last roll. The shower bath was not wiped out or cleaned at all. We had sand there after every cleaning. Furthermore, the bath nozzle was not completely okay, so we could sometimes heard water drops in the bathroom. If you have some problems with room´s equipment, they will not be remedied automatically in the next days. I mean released stopper in the washbowl. TV channels were entirely Greek. :( Forget your favourite BBC or other British broadcasting! The room provided no kettle, although there were 4 cups with saucers for coffee or tea. Instead of all inclusive breakfast, the breakfast package did not include any beverage neither one small bottle of water! :(

Gyros with pita/fries was very delicious. We were very disappointed that it was offered only once for one week. Location of the hotel and equipment of common spaces, including two freely available coffeemakers with hot chocolate. Some employees were kind and helpful.

Stayed in September 2022

Staff and food

Stayed in August 2022

Everything was ok :)

We had breakfast and dinner, everything was ready and fully available all the time. Staff was always kind and professional, good both for families and groups of friends.

Stayed in August 2022

The payment was supposed to be in euros. The hotel, without my knowledge or consent, debited my account before arrival with the amount in dollars and by several dozen more (i.e. instead of 522 euros, 556 dollars). On the spot, I was given a statement to sign that I agreed to pay this amount in dollars. I categorically refused, demanded that the transaction be cancelled and paid separately for my stay. The facility only reimbursed me part of the amount charged, so in total I lost about 100 euros on my stay there! I would not recommend this! On the spot they are still spinning and convincing me that it was the exchange rate difference or my bank's fault. If you have a choice, choose other establishments!

Stayed in August 2022

Breakfast and dinner time interval is a little bit short.

A little oasis near to the beach and the restaurants in quiet area. Absolutely same like in the pictures. Everyday cleaning with towels change. The meals are great. The hosts are flexible and helpfully, always there in the hotel.

Stayed in July 2022

we don’t have any comments but one single thing could be done more often - changing all the towels daily and also having door hangers which could inform the staff if u don t want cleaning that day

-delicious breakfast and dinner -super clean pool -friendly staff -close to the beach -car rental right next to the hotel a very welcoming location

Stayed in July 2022

The room is dirty, there are scale everywhere in the bathroom, the balcony wasn't cleaned in the last month (it looks like) We asked for bed cover, but in the last couple of days, we didn't get it. The wifi is very poor if its working and available The breakfast is the same every day, if we are not going there 8 a.m. there are less food and even less things to choose, the coffee is made from powder even in the bar (in a 4 star hotel) that must be a joke we only have electricity if we are in the room, so we couldn't keep anything in the fridge, so we must visit a local store every single morning and evening to get cold drinks. The dinner was poor and there were no sign for variety last but not least, every water around the hotel is salty. It should be okay in a 3 star hotel, but in a 4 star,

Location

Stayed in July 2022

Frankly, all was great with our stay. Not related to hotel, but there is a phenomenon - the locals don't respect traffic rules, so one should be careful when riding.

We had a really good time. The staff was friendly, we joked a lot with the employees, they helped us with everything from orientation around the town, renting a motorcycle to calling a taxi. The location of the hotel is great - it's not in the high street with many bars so we had no issue with noise + it's only some 2 minutes of walk from the beach. Food was good, standard Greek cuisine. Breakfast was more European and the same things repeated, but we didn't mind.

Stayed in June 2022

The hotel is really beautiful, probably recently built, as everything was new. the staff was very kind, the food is great! The location of the hotel is very good! Everything is close. Wonderful holiday!

Stayed in June 2022

Would have been good to have a fridge in the room

We truly loved our stay at Garden Palace! Very clean(daily cleaning), great food(we booked all inclusive and all meals were delicious and range of choice), friendly staff and owners, the location is perfect(5 min from the beach). We will definitely choose it again!

Stayed in June 2022

Zakynthos is an amazing place to be

Amazing buffet for lunch and dinner, the staff are very nice and always there if you need anything. Peaceful area to stay in.

Stayed in September 2021

-dinners were enough to be not hungry, however way poorer than the dishes offered in all other restaurants, which also had a good pricing and free spots every evening. We regretted taking the Half Pension. Breakfasts were OK, bad coffee, however, was good enough for the morning. - the room is small and not having all necessary appliances expected from 4* hotel, like kettle, bath robes, wardrobe (we had to keep all clothing in the suitcases entire vacation), proper lighting. Air conditioning is not controlled, it is either none, or turning super cold. - toilets were pretty nasty in the room and in the pool as well. In the room we instantly had a smell of a public toilet, the lady’s toilet in the pool area had a flush broken during entire stay. - we had an early flight back home (10am), no breakfast package was offered, staff said it is too early. - no shuttle from the airport is a big minus, as the taxi costs 20€ one way, with the big queue in the sun. In general, the stay can be rated as one in a 3* hotel. Unfortunately, our expectations were higher, as it is officially rated as 4* with the price accordingly.

The location is good, was easy to get to the beach and to the city center of Laganas. We had a mini market right next to the hotel to buy snacks, water, etc. Staff was trying to help with taxi’s. Rooms were cleaned daily, big balcony with a hanger to dry towels, etc.

Stayed in August 2021