The water in the pool וs so cold

Everything

Stayed in May 2022

could be hectic in peak aeason

friendly staff

Stayed in May 2022

the rooms need updating. and the bathrooms

staff were brilliant

Stayed in May 2022

Need some renovations

All inclusive A lot of choice with specific restaurants

Stayed in May 2022

bathrooms need updating, water in swimming pool could be warmer. Indoor pool is closed. windows were leaky, on a cold day it was a bit chilly inside

Service was excellent, staff are very friendly, food and drink were excellent. The hotel is walking distance from the old and new town. great value for money. Sea view room was excellent!

Stayed in April 2022

The inside pool was closed and it was too cold to be outside

Stayed in April 2022

Service was excellent from arrival to departure. Staff are very friendly and always happy with a friendly welcome. The food and drink was excellent.. so much to choose from. The hotel is walking distance from the old and new town, lots to do and see. Will definitely return 5 star in every way.

Stayed in April 2022

Room was shabby. Old, dirty carpet. There were caps on the room door between the room and corridor, so there were absolutely no soundproofing what so ever. You could hear everything from the corridor to the room. There is also no heating and the balcony door has also caps, so if the weather is not so warm the cold weather / wind comes straight to the room. Air conditioning was also poor and old with some parts missing from the device. Curtains were ripped from the back side, etc.

Breakfast, restaurants, location and common areas were brilliant. Hotel staff was absolutely amazing, always willing to help with a smile.

Stayed in April 2022

it could be cleaner

staff, location, food

Stayed in April 2022

Only criticism is the rooms could do with some tlc. But I appreciate with covid this isn't as important the main area, pool and restaurants were exceptional

The staff, location, food and hotel were excellent

Stayed in April 2022

the facility/hardware is a bit aged for a 5-stars hotel. the waiting time for some restaurants is sometimes too long due to the capacity.

great location, very nice staff, various choices of food and drinks

Stayed in April 2022

on the main floor, there is a distinct lack of toilets. There aren’t any nearby to the main restaurant which means you have a couple of minutes walk each way if you need to go in the middle of your meal. It would be ideal if there were more close by. We also thought that some better quality sub loungers wouldn’t go amiss for a 5* hotel, they were the cheap ones you usually find in a budget hotel. we are just being hyper critical here, if these issues were addressed, the hotel would in our opinion be faultless.

The staff in the hotel are fabulous, all of them. The choice of restaurants during the daytime is amazing with table service at the Greek, Mexican and Grill where you can have lunch or an early dinner. The drinks are very good and the main buffet restaurant for an AI is very good also. The location is fabulous, and the views from a sea view room are to die for. the Italian restaurant in the evening is of a very high standard and the food was excellent.

Stayed in April 2022

few little issues with things in my room but sorted immediately after mentioned.

this is second time I’ve stayed here and food, rooms and location is fantastic. staff always friendly and helpful.

Stayed in April 2022

Everything is good, staff really helpful, polite, welcome.

Stayed in April 2022

exceptional friendliness and helpfulness of staff

Stayed in April 2022

The staff and the amenities were excellent. Great service, location and quality of food.

Stayed in April 2022

bathrooms need updating.

hospitably second to none Drinks inclusive of cocktails location 10 min walk to old town outside places to eat. beach hotel

Stayed in April 2022

Nothing

We have stayed in many hotels all around the world, this is the best so far. The staff made us feel like we are king and queen. And yeah, we didn't wanna leave

Stayed in April 2022

I would have preferred warmer swimming pool.

We had all inclusive reservation and we did not have enough time to go to all the restaurants on the premises. There was a main restaurant, italian, asian and mexican, not mention the pizza booth.

Stayed in April 2022

The only less positive comment on the hotel is the too loud music when the DJ was playing, both at the swimming pool and in the main bar - might be personal preference, but for me takes away the opportunity to relax and enjoy the moment. Other small point, but nothing much the hotel can do about, is the fact that some guests (really a minority) could behave or dress themselves with a bit more respect towards the hotel members and guests, for example going to lunch in the main restaurant with hardly some clothes on, it not really appropriate in my opinion,

Every member of the staff is wonderful, the service is exceptional and outstanding, everyone does a maximum to deliver top service and every request is handled with smile - really exceptional ! And the architecture and all aspects of the hotel are so nice !

Stayed in April 2022

Only very slight negative and it is being picky is the wait at the bar sometimes. Staff working very hard and are a pleasure to be served by but an extra pair of hands would ease the wait.

The staff make this hotel....amazing every one of them.

Stayed in April 2022

Quite a bit of corridor noise, but this wasn't a big problem

Very helpful, friendly staff

Stayed in April 2022

The bathroom needed upgrading! Shower curtains should not be in a 5* hotel

All good can’t fault food and drink options

Stayed in April 2022

would expect more traditional greek food, appetisers and authentique sweets. choice for wines could be more wide. Rhodes produces some nice sparkling wines by CAIR with quality that could rival some famous brands. But it was not available to taste neither for free nor for pay. Beach area should have towels exchange service at spot.

friendly bar stuff, espresso martini is almost perfect. personnel at reception is extremely fast, efficient and friendly. Check-in was prompt and comfortable.

Stayed in October 2021

Weather on a couple of days

Restaurants Location friendliness of staff facilities entertainment

Stayed in November 2021