The hotel is slowly aging and needs a bit of maintenance in some areas

Excellent location in the city center, by the beach, and on the side of the island which is not windy (calm sea). A must for Casino lovers. Adequate and friendly personnel

Stayed in May 2024

When Casino closes it could be noisy if your room is garden side of Hotel

Great breakfast

Stayed in May 2024

Nothing.

Absolutely stunning building. Impeccable.

Stayed in May 2024

The breakfast was great, there was a great selection of cereal , meat , cheese , breads, fruit etc & the option of cooked food as well . There was also the option of having breakfast on the terrace.

Stayed in April 2024

Absolutely nothing!

Beautifully appointed bedroom. Public areas of the hotel are also very stylish. Staff could not have been more helpful. A top class hotel in which to spend a memorable holiday.

Stayed in April 2024

Nothing

First class in all departments

Stayed in April 2024

This is a lovely old-fashioned grand hotel. We had a large top floor sea-view suite which was very well appointed with comfortable furniture and plenty of storage for clothing . It has been updated with lots of electrical outlets and a strong wifi signal. One day the bath would not drain properly, and the jacuzzi jets would not stop. We reported this, and when we returned that evening the problems were fixed. This had obviously been a major job, as tiles had been removed and replaced, with new grouting in evidence. The breakfast was generous and well served (not a buffet).

Stayed in October 2023

Wrong cornflakes

Perfection

Stayed in October 2023

Nothing

Location ,staff,facilities,,cleanliness,food

Stayed in October 2023

It needs a little more organisation in keeping the unused clutter not visible within the property and food needs to be transferred from one place to its destiny within the proper route. ( example; not through spa corridors when you’re awaiting for relaxation and spa treatments)

Location, history and staff!

Stayed in October 2023

View on the parking from the room is not nice.

Nice building with a lot of history. Well located by the beach and 5 minutes from the historical centre.

Stayed in September 2023

A breakfast buffet would be a nice option, though the a la carte menu sufficed.

Ornate architecture and decor of hotel evoke old world glamour opulence. Grandiose without being ostentatious. High cornice ceilings, baroque art deco themes, each immaculate room with its own unique name… Hamam spa on lower ground is a novelty. Spacious garden leading to beachfront. Impressive list of past guests ranging from Winston Churchill, Gregory Peck, Aristotle Onasis, royalty and many celebrities. Hotel also has a casino annex, for those who are interested. Reception staff Nektaria and Emilia were exceptionally courteous, warm and helpful representatives of the hotel. A small selection of refreshments available in the evenings at the lobby.

Stayed in September 2023

Leaving, so I booked an extra night.

Extremely friendly staff, really nice big rooms with amazing views

Stayed in September 2023

The outdoor pool is small and sadly has very loud music playing.

Beautiful, elegant historical hotel. Exceptionally helpful staff. Right on an amazing beach - although it isn't part of the hotel, and you need to pay for beds, it feels part of the same complex. Lovely garden restaurant. Phenomenal breakfast.

Stayed in September 2023

No iron facilities available!

Great staff, unbelievable breakfast and spa

Stayed in September 2023

Nothing specific, maybe the fact that it did not provide deck chairs on the beach.

The hotel was at the best location with walking distance to the old town! It was also right in front of the beach so that was also amazing. The best part was the staff, everyone was exceptionally kind and helpful. The breakfast was really good but keep in mind it is not a buffet-style breakfast. Also there were deck chairs at the pool but not on the beach.

Stayed in September 2023

-Pool and pool bar closed to early -Needs irons / ironing boards for customers to iron own clothes without having to pay for laundry service.

Stayed in August 2023

Pool, bar , decking , all externals need upgrading

Excellent breakfast and staff. pool , bar , and decking. And all externals need upgrading

Stayed in July 2023

This place is simple, efficient luxury. Food is exceptional. Rooms are very comfortable. Staff are awesome.

Stayed in July 2023

Tiny room, too noisy at night, practically no fitness amenity.

Clean room with a comfortable bed. Cosy breakfast area.

Stayed in July 2023

Nothing all good

It’s superb location

Stayed in July 2023

The phone was ringing in the middle of the night 3tine?..

The building has carácter

Stayed in June 2023

Nothing

Quality hotel, Excellent location by Ellie beach , lovely suite with Jaccuzi, nice pool area for relaxing yet 30 sec walk to the sea

Stayed in June 2023

Nothing

Outdoor very good

Stayed in June 2023