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Reviews of Grecotel Plaza Beach House 4 stars

Ari Velouhioti 60 St., Rethymno Town, 74100, Greece

#59 of 74 hotels in Rethymno Town

Guests' Choice

Review score

Based on 68 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    9.5

  • Value for money

    8.0

  • Free WiFi

    6.4

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Showing 1 – 25

  • Reviewed: 30 May 2024

    8.0
    Super!
    • Leisure trip
    • Family with young children
    • Plaza Studio Sea View
    • Stayed 9 nights
    • Submitted via mobile

    Alles was prima

    Ligging

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Fantastic Stay
    • Leisure trip
    • Family with young children
    • Plaza Veranda Apartment
    • Stayed 4 nights
    • Submitted via mobile

    - The parking is not accessible from the hotel and the entrance was so narrow that we chose to walk to a few places.

    + Staff would do anything to make you feel comfortable. + 4 swimming pools for all ages (including indoor pool) + Play room with activities to engage the kids + Sun beds and umbrellas on the beach for guests + Toys and all sort of kits for children available to use + Great breakfast

    Stayed in May 2024

  • Reviewed: 9 April 2024

    8.0
    Ok
    • Leisure trip
    • Couple
    • Plaza Studio Sea View
    • Stayed 1 night

    Only Bed above

    Good Breakfast

    Stayed in March 2024

  • Reviewed: 3 November 2023

    9.0
    very good all in all. great staff that makes you feel very welcome
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 4 nights

    the stairs in the room are very narrow. I would have liked the room keys to be a card.

    the staff was great and very friendly, hotel has an interesting layout and has an open concept.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    9.0
    Beautiful hotel
    • Leisure trip
    • People with friends
    • Family Apartment
    • Stayed 7 nights
    • Submitted via mobile

    We changed rooms after the first night because the seating area outside our apartment was tiny & people walking past on a busy pathway could see directly into the room. The apartment itself was absolutely beautiful. Our second room was much quieter. The staff were so lovely & helpful.

    I loved the location, the swimming pool & the beach being directly across the road. It was gorgeous.

    Stayed in September 2023

  • Reviewed: 29 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Plaza Studio Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Old furniture, cleaning was not so good

    The location is great, just in front it’s the beach The breakfast was also great, plenty of food to choose

    Stayed in September 2023

  • Reviewed: 15 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Plaza Studio Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The pool is at the front of the hotel, and there is a road between the hotel and the beach so it can be a little noisey with traffic when lying by the pool. The sunbeds on the beach do not have thick cushions so are not as comfortable as the pool ones. Music is played in the restaurant from the start of breakfast (7am I think) and if you are in the sea view suites, you can hear it. Sensitive sleepers might want to book a different room. The shower in the room kept going very hot and then cold and the shower head is tiny.

    The staff were all exceptionally friendly and could not be more helpful. The pool was lovely and clean and refreshing, and the sunbeds had thick cushions and were comfortable. Breakfast buffet was vast and tasty. The room was spacious.

    Stayed in September 2023

  • Reviewed: 12 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Sea View Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Bathroom appliances were more or less falling apart. Located quite far from city center - need taxi to get there; on the good side a ride to the center costed 5€ (standard). I had the feeling it was overpriced.

    Staf was great Food was ok Own beach side & can order food, drinks and snacks from the hotel.

    Stayed in May 2023

  • Reviewed: 4 August 2023

    9.0
    Warm and lovely - highly recommend
    • Leisure trip
    • Family with young children
    • Plaza Studio
    • Stayed 7 nights
    • Submitted via mobile

    I was given a different room to the one I paid for on the first night. I arrived late and tired and it had creepy crawlers but the next day they swiftly moved me to a great room

    We had a brilliant stay. Amazing location. Good facilities and we really liked staying in a smaller hotel for a change. Staff were amazing - in particular eleni at breakfast. Just has a good vibe abs good decor

    Stayed in July 2023

  • Reviewed: 28 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Loft Two-Bedroom Maisonette
    • Stayed 10 nights

    Beach, space, comfort.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    9.0
    Recommended for families
    • Leisure trip
    • Family with young children
    • Plaza Studio
    • Stayed 8 nights
    • Submitted via mobile

    Nothing particular

    Great location, very helpful and friendly staff, nice breakfast

    Stayed in June 2023

  • Reviewed: 29 June 2023

    8.0
    Very nice overall
    • Leisure trip
    • Family with young children
    • Plaza Studio Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Poor WiFi.

    Breakfast was good

    Stayed in June 2023

  • Reviewed: 29 June 2023

    7.0
    It was a pleasant stay overall!
    • Leisure trip
    • Couple
    • Plaza Veranda Apartment
    • Stayed 8 nights
    • Submitted via mobile

    - rooms need renovation, not exactly like pictures - no place to hang wet clothes - bathroom was a bit too small - cleaning mostly happened after midday when we needed the room - not hotel’s fault but often sea had dirt and as a couple preferring swimming in the sea it was disappointing - our towels never got changed and we couldn’t risk dropping them on the floor as cleaning was late and we could need them

    - friendly and helpful staff - good breakfast - nice clean beach with towels sunbeds and umbrellas - not too crowded, enough space for everyone

    Stayed in June 2023

  • Reviewed: 16 June 2023

    8.0
    There are better places to stay on the same seafront.
    • Leisure trip
    • Solo traveller
    • Plaza Studio
    • Stayed 2 nights
    • Submitted via mobile

    It wasn’t very clean and in dire need of renovation. not good value for money.

    Great location. Nice pool. Friendly staff.

    Stayed in May 2023

  • Reviewed: 25 May 2023

    9.0
    Wonderful beach holidays close to Rethymno
    • Leisure trip
    • Couple
    • Plaza Studio
    • Stayed 3 nights

    Unfortunately I broke my leg during our stay in the hotel. As I couldn’t attend a single (paid) breakfast, my husband brought me coffee to the room. It was 15min after breakfasttime and we had to pay for it extra. Also he was told he has to bring back the tableware afterwards by himself. Due to the emergency situation we were in, this left a bit bad aftertaste.

    The team was very kind & friendly and we really felt very welcomed! Great location with a wonderful clean and not crowded (in may) sandy beach right across the street. Very nice familyrun meze restaurant and a supermarket next door. The rooms offer good space, some with quite many stairs to/in the rooms. Beautiful pool & architecture. We enjoyed our stay very much!

    Stayed in May 2023

  • Reviewed: 24 May 2023

    8.0
    beautiful stay come for the view
    • Leisure trip
    • Couple
    • Plaza Studio Sea View
    • Stayed 3 nights
    • Submitted via mobile

    even though bathroom was comfortable and very clean, it lacked the contemporary design you’d expect in a 4-star hotel, it was still a wonderful stay

    boutique hotel on the outskirts of old town, perfect pied a terre to explore rethymno area, property and pool area is beautiful and well maintained, rooms have been recently refurnished and Christina & front staff were very helpful and attentive. we had a beautiful sunset view and very spacious room.

    Stayed in May 2023

  • Reviewed: 20 May 2023

    9.0
    Thank you Dora that made me feel home from the begining, also to the absolutly amazing beach girl that was everyday supe
    • Leisure trip
    • Solo traveller
    • Plaza Studio Sea View
    • Stayed 6 nights
    • Submitted via mobile

    The Kitchen in the Studio is not really needed, specially if there is not really anything to cook with. So eather put some more things in the kitchen to actually cook or take it out🙂

    Everthing was really nice, from the begining on i stept into that place i felt i was in vacation. The location could not be better.

    Stayed in May 2023

  • Reviewed: 4 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Sea View Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The beach was dirty and the sea as well(not hotel’s fault of course), the room was quite small.

    The breakfast was good and the staff very nice.

    Stayed in September 2022

  • Reviewed: 18 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Sea View Apartment
    • Stayed 5 nights
    • Submitted via mobile

    As vegans, we were missing some plant based options (we informed them in advance and reminded them at arrival). Also sometimes they were not able to answer questions about the food and almost gave us things that had cow cheese in it.

    The rooms were clean and we were satisfied overall. Despite it being next to a main street, it wasn't too noisy. The pools were never too crowded and there was easy access to the beach. Staff is mostly kind (especially reception and kitchen was delightful).

    Stayed in July 2022

  • Reviewed: 13 May 2024

    6.0
    Nice but not good value for money
    • Leisure trip
    • Couple
    • Plaza Studio
    • Stayed 2 nights
    • Submitted via mobile

    Expensive for what you get. The room was okay. It had lots of sloped ceilings which weren't appropriate for anyone over 1.8m tall. The bathroom wasn't practical with a semi wet room caused by an insufficient shower door. Quite far from Rethimno town for things to do, and with a road separating the hotel from the beach meant it wasn't as tranquil as we had hoped.

    The communal areas of the pool and restaurant were great. Very clean and classy looking pool. The breakfast was also varied and tasty. The staff were friendly and helpful throughout.

    Stayed in May 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Plaza Studio
    • Stayed 4 nights
    • Submitted via mobile

    Amazing staff!!! Super impressed!!!

    Stayed in April 2024

  • Reviewed: 8 January 2024

    10
    Restful off season stay… but included a New Years Eve bash!
    • Leisure trip
    • Family with young children
    • Plaza Studio Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Street in front of the resort was busy. And had no designated front street parking, though we could park there to load luggage. Parked our very large van about a block away in a safe, well lit public parking area, next to the taxi parking.

    Big rooms for families. Comfy beds. Play room for kids. Nice pools. Across the street from a very nice beach. Walkable to the Old Town and dozens of restaurants. A super market close by… even next door during the summer. Very helpful staff. Good restaurant at the resort. Excellent breakfast included. Agreeable to our gluten free, dairy free needs. Chef went the extra mile for us

    Stayed in January 2024

  • Reviewed: 6 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • "Fortezza" Apartment, Direct Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Perfect location and very friendly staff

    Stayed in January 2024

  • Reviewed: 29 December 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Loft Two-Bedroom Maisonette
    • Stayed 3 nights
    • Submitted via mobile

    The toilet was dirty and leaking, terrible experience.

    The location is good, close to the old town.

    Stayed in December 2023

Showing 1 – 25

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