Skip to main content
  1. Hotel reviews homepage
  2. Greece hotel reviews
  3. Dodecanese hotel reviews
  4. Rhodes Town hotel reviews
  5. Reviews of Santa Maria City Hotel

Reviews of Santa Maria City Hotel 3 stars

Ionos Dragoumi 5, Rhodes Town, 85100, Greece

#62 of 103 hotels in Rhodes Town

Guests' Choice

Review score

Based on 108 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.3

  • Facilities

    8.4

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    8.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 12 May 2024

    8.0
    Great hotel in the centre of the city
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    We could hear every sound from outside, the hall, and the neighboring rooms where guests were staying. Our setup included two single beds pushed together, but they were shifted apart from each other, leaving an uncomfortable gap in the middle.

    The location of the hotel is perfect, breakfast and staff were purely amazing

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Everything was great, location, personel, room clean big bathroom

    Stayed in April 2024

  • Reviewed: 9 May 2024

    9.0
    Comfortable stay in Rhodes city
    • Leisure trip
    • Couple
    • Triple Room with Balcony
    • Stayed 4 nights

    Double bed had two mattresses that were moving Few ants in the bathroom, but it didn't bother as at all

    Great location Big room and balcony Tasty breakfast Friendly stuff Really good price We stayed here for 4 nights in April and enjoyed it. Our arrival was late, after midnight, but they didn't have any problem with that. Breakfast had different options every day, we were satisfied each morning. Room was clean and spacious. If you don't expect luxury, I would recommend this hotel to you.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    We stayed in this hotel for four days and we spent beautiful time. We thank Letta for the nice hospitality!!! The breakfast was very very good not only salad, but also for sweets. The chef was always very kind and smiling all the time. The bedrooms were modern and confortable. Plastic free in the bathroom and clean. Eccellent position to go everywhere. Letta gave us the possibility to leave the laggage to satisfy every needs.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    everything

    the hotel and staff were excellnt

    Stayed in April 2024

  • Reviewed: 26 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Good location🌞

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Value for money, staff
    • Leisure trip
    • People with friends
    • Double Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    A noisy street, the view on the another hotel so everybody see you, but there was curtain ( also at the shower you must close the window all the time), if you need extra soap there is no,

    Location( close to everything you need) , staff ( special thanks to Leta) , breakfast( thanks to staff to), value for money

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    A perfect stay in Rhodes Town!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with City View
    • Stayed 6 nights
    • Submitted via mobile

    N/A

    Everything was perfect. Staff were are a delight and ever so friendly. Location is great and the room was extremely clean. I would recommend this hotel to anyone.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    The staff were great, nice breakfast
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Noise from the street, unable to sleep with the window open, on screens. The bathroom configuration was very weird, poor lighting for bathroom and the sink.

    Location was fairly good, but very noisy at night.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Great staff made the place - friendly folks.
    • Leisure trip
    • Group
    • Superior Double or Twin Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Noisy people across the street in another hotel.

    Very good

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Location, facilities and staff were splendid. Thank you Santa Maria for a lovely experience.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Comfy stay at good value
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The setting of the shower area - it won’t be flooding but the water is definitely accumulating a bit outside of the shower area. But it is alright. It always got cleaned the next day. Some room doors are just right next to each other. If your neighbour is not considerate and just pulls the door closed when they leave or push it closed when they come, it will be so loud that your heart might skip a beat. (It happened to me for two nights and it scared me to death and my second night was full of nightmares until they checked out early around 7 am.)

    The staff were very friendly and helpful. Breakfast was good. The responsible were always trying to get feedback from us and interact with us. Location was good; if it was peak season it would be more lively but it feels safe. Room is clean and big, as well as the balcony.

    Stayed in March 2024

  • Reviewed: 6 April 2024

    10
    Very friendly, and all were very good.
    • Leisure trip
    • Group
    • Triple Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The staff was very kindly, and friendly. Theye were everytime very helpful with us. The rooms were beautiful. I will thanks for all for the staff with my friends.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    A couple of small details, for example I had no toiletries in my room. I raised this with reception but still none came. The hotel was a bit noisy, you can really hear other doors opening and closing for example.

    Super friendly staff, good location.

    Stayed in March 2024

  • Reviewed: 8 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 2 nights

    Great Hotel in city center.

    Stayed in November 2023

  • Reviewed: 4 December 2023

    10
    Very amazing staff
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Very amazing staff

    Stayed in November 2023

  • Reviewed: 25 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Location perfect, within walking distance of everything you need. Staff were very friendly and always helpful. Room was comfortable and clean. Very happy with my stay overall.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    10
    There's no reason not to stay
    • Leisure trip
    • People with friends
    • Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Most importantly, friendly team. Our sister who prepares breakfast is very friendly. clean rooms and of course the location is great

    Stayed in November 2023

  • Reviewed: 15 November 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Great hotel in city centre.

    Stayed in November 2023

  • Reviewed: 10 September 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Triple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The hotel has no parking. Well, actually, they have but a few. Breakfast was very averige, no baked eggs, coffee only black, coffee machine setup is only for black, there are option to make cappuccino or late at all.

    Quite good location, perfect and very spacious room. Clean and well prepared. There is chuch aside, and sometimes, bell rings, but there is no problem. It is not loud. Before booking, just know that. For us and our comfort, it wasn't a problem at all.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    9.0
    Very good, big thanks to Maria who helped us with everything
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with City View
    • Stayed 6 nights
    • Submitted via mobile

    The cleaning staff

    The location and the personal service

    Stayed in September 2023

  • Reviewed: 1 September 2023

    7.0
    Nice hotel at a reasonable price
    • Leisure trip
    • People with friends
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    No ventilation in the bathroom. Only one key for the room. Our bed sheets were tidied up instead of being changed.

    AC in the room always works even when the card is not inserted. Spacious rooms. Nicely designed bathroom.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with City View
    • Stayed 10 nights
    • Submitted via mobile

    I understand that it is a common problem in Rhodes but indeed there were moments where the water was gathering a bit in a corner of the bathroom but nothing that was not fixable with passing the towel and let it dry. Also, there were times that the fridge made a funny noise but it was not constant. As an improvement I would suggest to put in the bathroom a toilet brush.

    Me and my husband arrived at the hotel in one of the most heartbreaking day the island had to face: the day where the fires spread so much that sooo many locals and turists had to be evacuated in emergency from the south of the island. I can not even imagine how devastating it was for the locals working in the hotel yet they remained so professional and friendly and helpful, always with a smile, always with an advice, keeping us informed all the way and reassuring us. Just for that, the hotel deserves a 10 out of 10! As for the hotel itself: the location is probably one of the best you can get in Rhodes town, 10 min from both beaches (Elli and the windy one), surrounded by everything you need - very good restaurants and bars, shops, bakery, supermarkets. The harbor for cruises is also nearby (10 min walking) and the Old town a 15 min walk. The room was spotless clean, everyday we had cleaning service. There were no mosquitoes or any other insects. The bed was ultra comfortable, the clime worked perfectly fine. No problems with water pressure (except for the occasional cuts of water and electricity in the first days due to the fires but than everything went back to normal). The breakfast is absolutely ok, continental type with bread, egs, cheese, some types of meat, vegetables, some cakes. Everyday some type of pie/pastry sweet or salty was baked and everytime it was delicious. All in all, if ever we'll come back to Rhodes (and I believe we will), we'll definitely choose the same hotel!

    Stayed in August 2023

  • Reviewed: 2 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There may be coffee, tea and water in the rooms.

    The location of the hotel is very suitable for walking to the city center and beach. It is close to the restaurants and old town. Maria at the reception gave us detailed information about attractions, restaurants and also delicious gelatos. She is very helpful and kind staff. We are so happy for her contribution to us. If we will come again to Rhodes we hope to stay again in this hotel. The breakfast is very good and enough.

    Stayed in July 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!