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Reviews of Ilios Malia Hotel Resort 3 stars

Mattheou Zachariadi 43, Malia, 70007, Greece

#97 of 137 hotels in Malia

Guests' Choice

Review score

Based on 92 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 1 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Quadruple Studio
    • Stayed 6 nights
    • Submitted via mobile

    We got more than we expected for the price. Stuff was very kind and friendly and always ready to help. We were traveling through the night so arrived a bit early and they allowed us to check in a bit earlier. If we ever stay in Malia again, it will deffinitelly be Ilios Malia Hotel Resort.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double/Twin Studio
    • Stayed 7 nights
    • Submitted via mobile

    Could include e.g. hand soap for wc and dishsoap and brus for washing dishes.

    OMG staff was so nice and helpful, thank you Maria and Anna ❤️. The location is great, close to all grocery stores, entertainment venues, the beach and restaurants. The hotel is by the main street, but you hardly hear any noise from entertainment venues unless you go out on the balcony and listen for it. the pool and area awesome...will book again for next trip.

    Stayed in May 2024

  • Reviewed: 21 October 2023

    8.0
    Very good for the price you pay
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Pool View
    • Stayed 3 nights

    There is no lift so ideally if you have heavy luggage you take a bottom floor as we had to carry heavy luggage about 3 floors up. Parking is available on site but very limited to about 3 cars but we were always very lucky and managed to have a space available. There wasn't an ac in every room so we left the door open to be able to reach 2 rooms so it was hard to cool the rooms.

    The place is situated in an excellent location right in the heart of things. Would recommend to my friends. Price was really good and we stayed there for 3 days. It's a bit old when it comes to design wise but still perfect for a family vacation. Everywhere was clean and it was very spacious.

    Stayed in August 2023

  • Reviewed: 23 September 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    You need to know, before booking, it is located on the Malia Strip. It could / can get noisy.

    The Rooms are spacious, a little Kitchenette with everything you need to cook a meal,we had 2 balconies, the Bathroom has a Bathtub. The Room was clean as we arrived, and the cleaning service came every morning. Pool is nice.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double/Twin Studio
    • Stayed 1 night
    • Submitted via mobile

    I couldn’t get my air conditioning to work but since I only stayed one night I wasn’t bothered. If I had stayed longer, I probably would’ve talked to the hotel about it.

    The room was really spacious and clean. The staff was lovely. Definitely would recommend the place especially at this price.

    Stayed in September 2023

  • Reviewed: 6 July 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Triple Studio
    • Stayed 7 nights
    • Submitted via mobile

    lack of towels

    The pool and the politeness of the staff

    Stayed in July 2023

  • Reviewed: 3 July 2023

    9.0
    Perfect
    • Leisure trip
    • Group
    • Standard Triple Studio
    • Stayed 7 nights
    • Submitted via mobile

    Our air con was leaking all week and wasn’t fixed so room didn’t get as cold as we needed it

    Perfect location right on the Malia strip and the staff especially the receptionist was very nice and helpful. Couldn’t have asked for more given the price

    Stayed in July 2023

  • Reviewed: 8 June 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Quadruple Studio
    • Stayed 1 night
    • Submitted via mobile

    Staff was so welcoming and couldn’t do enough for you.

    Stayed in June 2022

  • Reviewed: 3 June 2024

    10
    Fantastico
    • Leisure trip
    • Couple
    • Standard Double/Twin Studio
    • Stayed 5 nights
    • Submitted via mobile

    No comments

    Nice people and clean rooms a good shower. Everything was a 10

    Stayed in June 2024

  • Reviewed: 2 June 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double/Twin Studio
    • Stayed 1 night
    • Submitted via mobile

    Bed was horrible! It was really really hard bed and the pillow was even harder...

    Location was good. Personal was super friendly!

    Stayed in May 2024

  • Reviewed: 30 September 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Family One-Bedroom Apartment with Pool View
    • Stayed 7 nights
    • Submitted via mobile

    La piscina era stupenda e la terrazza era spaziosa. Ci torneremo!

    Stayed in September 2023

  • Reviewed: 27 September 2023

    10
    We had a great time
    • Leisure trip
    • Family with young children
    • Standard Triple Studio
    • Stayed 7 nights
    • Submitted via mobile

    Very friendly staff and excellent facilities with clean rooms.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Excellent service, staff very friendly and helpful. The hotel was very clean and the pool was amazing. And the location is great. I definitely recommend it.

    Stayed in September 2023

  • Reviewed: 29 August 2023

    10
    Amazing
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Pool View
    • Stayed 9 nights
    • Submitted via mobile

    The staff was great, kind and very helpfull

    Stayed in August 2023

  • Reviewed: 25 August 2023

    1.0
    Don’t stay at this resort the steak from you
    • Leisure trip
    • Couple
    • Standard Double/Twin Studio
    • Stayed 11 nights
    • Submitted via mobile

    Everything as the property stole from us and once confronted about it became extremely aggressive and rude

    Not much as they stole from us

    Stayed in August 2023

  • Reviewed: 21 August 2023

    10
    TOP
    • Leisure trip
    • Family with young children
    • Standard Triple Studio
    • Stayed 5 nights
    • Submitted via mobile

    Everything was excellent, the rooms, the pool, the bar, the food and drinks, and suitable for families as well, and the best of all is the hotel team, they are very understanding and very nice, and you can talk to them about everything you want, and cleanliness is very important to us, and we got it from without any complaint. In fact everything was just perfect and we will be back next year for sure.And we will not forget the ideal location of the hotel because in fact you will not get a hotel with all those privileges for this price. Thanks to everyone there it was an unforgettable vacation. I love you all.

    Stayed in August 2023

  • Reviewed: 20 August 2023

    4.0
    Great location and nice pool. Could be a great place if improvements are made.
    • Leisure trip
    • Group
    • Family One-Bedroom Apartment with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    AC unit was totally insufficient and it was very hot. Reported this right away to owner and she said she would call a technician but the rest of the stay, no technician ever showed up. She did give us a fan which helped a little but the really poor AC ruined the sleeping for some people. Wifi was horrible in the room. It was good in public areas but once you are in the unit, it was horrible.

    Great location. Pool area was nice. Plenty of chairs to lay on. Kitchen in unit was nice and fully stocked with plates and silverware.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    10
    Great hotel for the money.
    • Leisure trip
    • Couple
    • Standard Double/Twin Studio
    • Stayed 3 nights
    • Submitted via mobile

    The only thing we didn't like is the beds we're 2 singles pushed together and one was higher than the other other than that they were comfortable

    The owners were so friendly and helpful recommended places we should go to always asked us if we needed anything when we go there she said our room was just getting cleaned as the cleaner was on her own which was fair enough men and my wife thought we would buy a drink at the bar and the lady in charge was like that's on us enjoy. Then within 15 minutes our room was ready lovely an clean don't believe all the comments about things being stolen there are large groups of young people that go and i think this is were stuff goes missing between them, the owners are very nice and trusting people go absolutely out of there way to ask if you need anything we even left our balcony open at night and went out with our belongings in the room and nothing went missing we used the pool on the last day was very clean and enjoyable. Our room had complimentary air conditioning which worked very well. Would definitely stay there again

    Stayed in August 2023

  • Reviewed: 18 August 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Double/Twin Studio
    • Stayed 6 nights
    • Submitted via mobile

    Maria and fotini were really helpful. The first day we lost our bags the first day and they helped us get it back. Lovely pool, air conditioning perfect and rooms are comfortable. Lovely hosts, really enjoyed our stay. Ideal location!

    Stayed in August 2023

  • Reviewed: 17 August 2023

    6.0
    Pleasant, few positives lot to work on
    • Leisure trip
    • Solo traveller
    • Family One-Bedroom Apartment with Pool View
    • Stayed 7 nights

    The fact that the air con was not working upon arrival and had to ask for the remote rather than it being in the room, when we thought we had lost the key we were charged 50 euros for a new one, upon finding the original we were unable to get the 50 euros back as the old woman at the reception said Tax and was incredibly rude.

    Ardian the bartender was awesome.

    Stayed in July 2023

  • Reviewed: 15 August 2023

    10
    We liked are stay at Illios Malia very much. The rooms were good. And there was a good working airco as well. On top of
    • Leisure trip
    • People with friends
    • Standard Quadruple Studio
    • Stayed 7 nights
    • Submitted via mobile

    The douche. The showerhead couldn’t be attached on the wall. So you had to keep it in your hand all the time

    The friendly staff

    Stayed in August 2023

  • Reviewed: 14 August 2023

    5.0
    Fair but not more.
    • Leisure trip
    • Group
    • Standard Triple Studio
    • Stayed 5 nights
    • Submitted via mobile

    The room , the smells , the cleaning of the room , cold water in the showers and awful beds and the smells from the bathroom…

    The location and help of the stuff

    Stayed in August 2023

  • Reviewed: 10 August 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Triple Studio
    • Stayed 1 night
    • Submitted via mobile

    Good customer service great staff

    Stayed in August 2023

  • Reviewed: 16 July 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard Quadruple Studio
    • Stayed 7 nights
    • Submitted via mobile

    The staff were all very friendly & helpful, the location is also great for the nightlife!

    Stayed in July 2023

Showing 1 – 25

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