The laundry machine instructions are not clear and when you asked the staff about a dryer they tell you that the laundry machine includes a dryer, but that is not accurate. The clothes come out damp and you have to figure out where to hang them to dry.

This hostel is very modern, it is perfectly located in the downtown area near to a well known park. The rooms have their own shower and toilets. There are also additional showers and toilets in the hallways. The kitchen is huge and have space for two people to cook at the same time. It also has a large dinning table and a nice view from the top. There is an elevator and it takes you to the 7th floor where there is a bar. There are laundry machines, but no dryer. The bunk beds have courtains for privacy and they provide sheets and towels.

Stayed in April 2024

Bathroom (shared) was at the end of the hall. Not a huge issue unless you get up a lot at night. Small showers with nowhere to set dry clothes.

Excellent lock system (no keys). Comfy beds. Big kitchen with large dining area. Nice rooftop area with common room.

Stayed in May 2024

-Very close to the city center -really clean and comfortable -the staff is nice

Stayed in April 2024

The people working there were absolutely amazing and they made the whole trip a lot better. The environment was warm and welcoming at all times. I’ll miss it.

Stayed in March 2024

I liked the atmosphere at Intra Muros Hostel, very spacious and cozy place to stay at while visiting Crete. The hostel is at a calm area of Heraklion. I enjoyed a lot the views from the rooftop. The host was very welcoming and helpful. I am grateful and definitely would recommend this place.

Stayed in February 2024

Only downside bathrooms are 1 floor up from mix dorms

Ayaz and the rest of the vol were cool and helpful, property is nice in a good location, it has nice terrace

Stayed in February 2024

Good location, nice staff, clean bathrooms, shampoo provided. Very recommended.

Stayed in November 2023

That i only stayed 1 night. Would have loved to stay longer if it wasn't for the ferry timetable.

First of all i loved the welcoming and friendly atmosphere. I was encouraged to use the kitchen and cook a proper meal (I only ever boil water in hostels), which i was then able to share. My usual hostel communication consists of muttering 'Hi' or 'Monin', the top being 'Where are you from?' Here i was immediately engulfed in conversations and later spent a magical night talking, singing and a general internationa and intergenerational fun night. It might have been a random mix of random people, but I felt a strong genius loci. Cleanliness, practicality, location and value for money-absolute top number 1!

Stayed in December 2023

Even though the facilities were immaculately clean, there were small flies everywhere. It was very strange. Also, it would have nice if the shower rooms had a private space with a curtain (perhaps the corner alcove) where one could change clothing; otherwise, one is changing in a very open space and at the risk of someone walking in. The toilet rooms and the showers themselves are too small to change clothing in.

Chill vibe and friendly staff. Very spacious and light room (6-bed women’s dormitory), as well as a lovely patio space on top of the building. Also, there was a nice little balcony with a table and chairs just outside the women’s dormitory that was great place to relax and unwind.

Stayed in December 2023

Shower heads in ladies' bathroom are all broken. The kitchen was often dirty from guests not cleaning up and had to wash all dishes before using them, I wouldn't have cooked here. The fridge could use a good cleaning.

Truly my favorite hostel I've stayed in, which was largely because of the volunteers and other guests. But the facilities and location were good, bed was comfortable, etc. There were only two of us in the four person dorm but I imagine it may have been a bit tight if all beds were filled. It's the kind of locker where you need a lock but I didn't have one so the hostel lent me one. Nice seating area on roof.

Stayed in November 2023

Nothing

Staff were super nice and the accomodation was clean and everyone was respectful of the space, I met some great people here and had an absolute blast!

Stayed in October 2023

Nothing

Centrally located, very friendly and helpful staff, comfy bed, very clean place. Strongly recommend!

Stayed in November 2023

Staff was amazing and the rooms were good. The facility was pretty neat and had all comodities

Stayed in November 2023

Very friendly staff, happy to help with any questions, give very good tips for the city, order taxis, etc. You can get towels free of charge upon request. Great place to meet people, you can meet on the cozy roof terrace or in the well-equipped kitchen, everything is nice and newly renovated in a stylish old townhouse. New mattresses. Good WiFi. Pretty clean for a hostel. Very easy to reach from the airport by city bus, just a three-minute walk from the stop: If you're coming from the airport, don't get off at the central square or bus station, but at the Agios Minas Cathedral. Very quiet location, but just a few minutes walk to the town center with many taverns, bars and shops.

Stayed in August 2023

-

It was perfekt, so manny nice people

Stayed in November 2023

I would just say that the showers need more attention in relation to cleaning

The staff is very friendly and they are always there to help you with anything that you might need. The location is perfect, close to the bus lines and important places in the city, the rooms are nice.

Stayed in October 2023

?

Everything!!!!! Highest Quality!!!!!! "THAAANK YOUUU", Intra Muros Hostel!!!!!!

Stayed in September 2023

Side door was left open a lot for cooking and stuff (it opened straight on to the kitchen)- didn't mind it really but saw it as a potential security risk, although there are ofc codes to the actual dorms.

A very nice little accom in Heraklion. The building is very pretty, spacious, and clean. The rooms themselves are fairly standard but well kept, with curtains and lockers in the room. Particularly impressed with communal toilet and shower facilities, which seemed to be kept very clean and orderly while we were there. The staff were friendly; we were only there for a couple of nights so didn't really get to appreciate all the hostel had to offer i feel, but others who stayed there seemed very friendly and comfortable at the accom, i think it seemed like a very sociable and pleasant communal place to stay if you have a little more time.

Stayed in October 2023

more than one cooker sometimes very desirable. the one 4 ring cooker was effective but overwhelmed

Stayed in October 2023

Female bathroom weren't very clean and no hot water at night.

Ayaz was a very welcoming guy, very good vibes which was felt by other guests. Beds were super comfortable. Great kitchen. Good location. All round good energy place.

Stayed in October 2023

The wifi was almost non-existent so if you need to work it complicates a bit your stay.

The location was great, good vibe in the hostel with a group chat, staff was helpful. Great activities are offered and organized.

Stayed in September 2023

Everything was as described. Shared facilities were clean and the rooftop was nice as well.

Stayed in September 2023

Best place in town

Stayed in September 2023

The communal bathrooms were very messy. Though it was cleaned regularly in the morning by the housekeeping team, residents had left their toiletries all over the place and it was very difficult to find space to keep my own. The clutter in the kitchen and bathrooms should be cleared out regularly.

The location was good. Beds were comfortable and the communal bathrooms, kitchen and lounge were conveniently located in the building.

Stayed in October 2023