Beautiful room overlooking the beach. Roof top pool was amazing. Receptionist, Katerina (I think) was so helpful…

Stayed in October 2023

Breakfast had a lot of variety but the quality was unacceptable for a five-star hotel

Excellent facilities, great beach and swimming pool areas, helpful staff, free parking.

Stayed in September 2023

Fresh produce, e.g. watermelon fresh or quality wise

Location was great, but I felt breakfast was not as good as I expected

Stayed in September 2023

1) late check out information come too late 2) when i rented a room for one more day instead of late checkout, I reslised that the new building is much nicer vs the older part

Great location, very fiendly people working over there, good food

Stayed in July 2023

this is not a 5 stars hotels in terms of rooms and resturants, but it is clean and confortable and not very expensive

very nice beack and swiming pools, excellent value for your money. staff is mostly very nice.

Stayed in August 2023

Cleanness, breakfast and too expensive for what it offers.

Nice hotel but in general as it hosts mainly big groups and its not nice during breakfast or in the other facilities (pools etc). Certainly not value for money.

Stayed in August 2023

Probably a bit less activities with loud music and coaching through loudspeakers. Room service and dinner could be available for a bit longer. WiFi and cable reception could be improved.

The location and sea view are marvelous. Access to all available facilities is excellent. The food was exceptional especially breakfast and the staff was extra friendly and helpful. Nearby town is very close and at walking distance and generally the hotel can serve both as a greatly sufficient place to stay in and enjoy the beach, the several pools etc as well as a starting point to explore the whole island in every direction. I would definitely recommend it.

Stayed in August 2023

The roof top bar could improve: cocktails and wine were below average. The breakfast could also improve: quality, variety and the management of the flow; it can become a bit frustrating after 9:30.

Stayed in July 23 for six days: excellent location, easy access to both the beach and the city of Karpathos, large hotel parking across the street. Friendly staff, easy to have beach towels changed, nice pebbly beach with clean waters and great views. Occasional evening entertainment by the pool was an added bonus (Rosalia, the key singer, was very good).

Stayed in July 2023

The room needs some more furniture. There are no drawers, nowhere to put your cloths or your suitcase. Desperately need a soap dish by the bathroom sink, there is nowhere to put the soap. Also it was a pretty long walk to our room. Also, one evening while we were there, our friends got stuck in the elevator for over 10 minutes. one of the hotel guests who was stuck with them was able to pull the door open and they managed to climb out of the elevator. When they went to the front desk to tell the man that they were out of the elevator and asked him why nobody had come to rescue them, he was too busy counting money to pay attention. I don’t know who that man was, it was around 1 o’clock in the morning. He should not be working there.

Good location with parking lot, pool, nice beach, clean, good breakfast and everyone was friendly. I’ve view from our balcony.

Stayed in July 2023

Well placed hotel with plenty of facilities. The rooms in the new wing are spacious and comfortable.

Stayed in July 2023

It isn't a 5 star hotel, I would say it's a 4 star hotel. We had to pay extra for a glass of water with supper.

It was a great hotel with great facilities.

Stayed in June 2023

Some details inside the rooms could be improved. For example our shower was half working and the trash bin in the bathroom was broken. For this level of hotel it's not appropriate.

Nice hotel a few minutes walk near the city centre. Great facilities, private access to the beach. Delicious breakfast and dinner. Friendly staff.

Stayed in June 2023

I would suggest as shuttle service to and from the airport is a good idea. Also fresh orange juice for breakfast should be befitting this class of hotel

The settings was beautiful. I also liked the staff, they were friendly and always tried to accomodate and help. I would return without hesitation

Stayed in October 2022

There is an issue with the room fridge as it makes a lot of noise. Also, no tea/coffee/kettle facilities as expected in a 5 star suite room. cleaning lady can be more friendly perhaps. Other than that everything else was ok.

Location was great, right in front of the sea, the 2 ladies at the reception desk that i spoke to they were very friendly and smiling as the breakfast staff too, my request for a later check out was accepted too! As it was the end of the summer season it was a very quiet stay which I loved. overall a very pleasant experience!

Stayed in October 2022

The restaurant staff. There are three specific people in the restaurant that are extremely rude and treat guests as if we are all out to steal the food. The front podium lady, the restaurant manager and the guy that slings the Luke warm pasta. Worse than the restaurant staff though are the beds. Do you just use box springs as mattresses? We could literally feel every spring digging into us.

The location and overall resort is great. Irini at the front desk is awesome. There are several really nice and efficient staff members, from the bar staff to the cleaning crew, all great. Only exception were three people cited in the “didn’t like” section.

Stayed in September 2022

Thee-star features: No shuttle from or to the airport, no possibility to store the luggage for a fee in case of traveling around the island for many days, the fridge did not even have water, no fresh juices for breakfast and the ones they proposed were not good, the whole "concierge" experience during dinner was poor. I am Italian myself, but I could not stand the loud Italian songs during the day while I was trying to relax by the pool. When on vacation, I would rather experience something I do not find at home, but I was forced to Italian music and entertainment. Even their best pool is not "adults only", so you might struggle trying to relax while children are crying next to you. I must admit that most of the times adults were the problem though, being very loud. The gym is very basic. The equipment is very old and only 3-4 people can train at the same time since there are only 5 machines and a couple of planks. Some of the equipment do not function. The entire concept revolves around elderly Italian people, so most of the activities they propose are "playing cards", "walking" and so on. Great for my dad, not so great for us. Four-star features: There is a gym. There is a Spa (we did not try it). There are three pools. Slippers and bathrobes are available upon request. Room was cleaned every day. I appreciated the quality of the sun beds and umbrellas. Cocktail bar. Final comment: I still enjoyed my stay and I do think it is great value for the money. I would love my parents to go there to enjoy their time and experience a mixed italian-foreign experience. My vote is not great just because this cannot be considered a 5 star hotel, in my view. If it was advertised as a 4 star hotel, it would be a solid 8.5 for me, and a 10 for Italians who are 50 plus, especially if they do not speak other languages.

Some features of the hotel are worthy of the fifth star: The infinite pool is great, the view is breathtaking, the formula with breakfast + dinner included is worth the money. The private beach is good and wide. I think food was overall good, I would have not expected anything better. Rooms are spacious.

Stayed in September 2022

a little outdated. some things need to be modernized. the one thing that needs to change is the front desk. there was only one woman there and poor lady can handle on so much. other than that, staff was super sweet.

property was clean. rooms were clean. staff was nice.

Stayed in August 2022

It is not a real 5 stars hotel. Rooms dated and bathrooms in poor condition.

Location is great it is right on the beach. Staff is amazing and very friendly

Stayed in August 2022

Pillows

The location, the beach, the staff

Stayed in July 2022

It needs to be better maintained and cleaned. Also, we did not like that we had to leave our table (breakfast, lunch or dinner) exactly same time that the buffet was closing. That means that you have to be there much earlier than the timetable. And you cannot stay longer and enjoy your coffee or wine.

Perfect location for staying at Pigadia. Nice view, sea, pools.

Stayed in July 2022

opening hours for pool and bars, roof bar not really open and not inviting, no water in the fridge upon arrival (for a 5* hotel), nothing in the mini bar, bathroom not private enough

the view and the breakfast

Stayed in July 2022

Food was ok but sometimes meat was very dry

Great beach but was very windy

Stayed in July 2022

1. Barely any gluten free options to eat. 2. Roof bar was closed in our stay. 3. Not enough sun beds around the pools. People throw a towel on them and are not even around. Too bad the hotel doesn't have a no seat saving policy. Many rude people save sits at 8am and come back at 12pm.

Pools were very nice, everything was clean and access to the beach is great.staff is helpful and friendly, especially in the main bar and in the dining hall. The room was very clean, comftable and spacious with great view (superior room in the newly renovated area).

Stayed in June 2022

Food

Stayed in June 2022