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Reviews of Malia Bay Beach Hotel & Bungalows 4 stars

Malia, Malia, 70007, Greece

#106 of 137 hotels in Malia

Guests' Choice

Review score

Based on 33 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.1

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 18 October 2023

    7.0
    Definitely worth the money.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 3 nights

    we didn't like the fact that you had to pay to use the beach chairs and umbrellas.

    The location was great. The fruit, baklava, and wine were a pleasant surprise.

    Stayed in October 2023

  • Reviewed: 24 September 2022

    9.0
    had an excellent stay
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 9 nights
    • Submitted via mobile

    chargeable sunbeds by the sea, main pool closes 19:00h.

    very good and variable food, good drinks, friendly stuff, nice clean pools, had an excellent time

    Stayed in September 2022

  • Reviewed: 6 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    beach with stones in water

    great food and service

    Stayed in September 2022

  • Reviewed: 5 September 2022

    7.0
    Can recommend, just you should keep in mind, the hotel is quite far from the Malia center
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 8 nights

    You should pay extra charge for sun chairs on the beach :( We stayed on the pool area.

    Very good food!

    Stayed in September 2022

  • Reviewed: 24 July 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Bungalow with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Very friendly and ready to help personal. 3 pools child can choose where to play. Good food and you always have much to choose from. Live music was 2 times in the week we stayed.

    Stayed in July 2022

  • Reviewed: 16 June 2022

    9.0
    We had a nice stay
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    The pillows were very hard, the kids couldn't sleep on it. I asked for a big double bed and I received 2 small beds next to each other. It was difficult to sleep in the middle, because the beds were slipping away. The room was kind of crowded with the supplementary bed and the bathroom was very, very small. The fridge was empty. We expected at least a bottle of water. There are a lot of rocks in the water, but if you go 500 m on the left side, you'll find a nice sandy beach. The playground kids area could be improved.

    The staff and the managers were very nice. The food was good, we had a lot of choices. The pools were clean. The pool for the kids is perfect.We could always find sunbeds available, on the beach or next to the pool. They cleaned the room and changed the towels every day. We had tea and coffee in the room, but no water. We enjoyed 1 night of greek music and 1 night of magic show.

    Stayed in June 2022

  • Reviewed: 15 June 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    As we arrived at 8am,but booked and paid the room from the previous afternoon (15:00) unfortunately our room wasn't ready. We were asked to have breakfast and wait for "refreshing" our room. I wasn't happy because we travelled all night. So I complained at the reception. = I really missed the chest of drawers in the bedroom and an airer on the balcony. = The decorations were very poor for the 4star Hotel. There wasn't any in our room.

    The beautiful beach is nearby with sunbeds and parasols. Lovely pools for old and youngsters. The food was fabulous.

    Stayed in June 2022

  • Reviewed: 6 June 2022

    9.0
    Very nice staff and cool pool
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 8 nights
    • Submitted via mobile

    The matress of the beds are a little too hard and the bathroom small. The cocktails are with soda and no juice this could be improved.

    Very nice staff and looking for everything for the children. The hotel is clean and safe and family size. There is a pool for families and one to swim. The access to the sea and beach is direct from the pool bar and very easy. Food and cocktails provided and diversified. Quality is good.

    Stayed in June 2022

  • Reviewed: 25 May 2024

    10
    Amazing place to spend your Crete holidays. Vary friendly and caring manager and administration. Lots of entertainments.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Room, food, personal

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    Memorable vocation - great hotel
    • Leisure trip
    • Couple
    • Economy Double or Twin Annex Room
    • Stayed 1 night
    • Submitted via mobile

    I recently stayed at this seafront hotel and had an amazing experience. The location is perfect, offering stunning ocean views and easy beach access. The hotel has been fully renovated, and the rooms are modern, spacious, and very comfortable. One of the highlights of my stay was the food. The hotel's restaurant offers a diverse menu with delicious options for breakfast, lunch, and dinner. Each meal I had was expertly prepared and absolutely delicious. Overall, everything was fantastic—from the friendly staff to the excellent amenities. Highly recommended for a relaxing seaside getaway.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    3.0
    Bad choice.
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room with Pool View
    • Stayed 8 nights
    • Submitted via mobile

    The rooms on the first floor smell musty. It cannot be ventilated. They have no windows, if you keep the doors open to ventilate, flies and mosquitoes come in. The locks are damaged and you cannot lock yourself.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    5.0
    Good hotel which can be better if they fix the problems.
    • Leisure trip
    • Couple
    • Economy Double or Twin Annex Room
    • Stayed 5 nights

    - My bathroom had problem which was the water was flooding out and was not fixed during my stay - My safebox had problem but was not fixed during my stay, risking my personal stuff or cash - The reception was friendly but did not followed on my room's problems, I had to reach to them multiple times and eventually the last day they wanted to change my room with a one without view - The animation team was not active even on sunny days, there was not much activities going on despite the schedule announced in hotel board - The beach beds were all monetised preventing people using the beach, even on sunny days(we had 2 out of 4) there was nobody on beach since you had to pay 9 or 10 euros per bed to get sun on beach, a less crowded beach was not good in my idea.

    The location was awesome The hotel itself was acceptable The food was different each time and good The staff were friendly My room was upgraded to beach and sea view without extra charge

    Stayed in May 2024

  • Reviewed: 23 August 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Economy Double or Twin Annex Room
    • Stayed 7 nights
    • Submitted via mobile

    It was a very bad experience for the money we paid! We had to pay to use the deckchairs at the hotel’s beach. Had to ask numerous times for them to clean our room. Had to use the same towel since the room was not cleaned everyday. The food was also not good. Expected way more! Overall it was not worth it.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    6.0
    it's more like a 3 stars, definitely not 4
    • Leisure trip
    • Family with young children
    • Junior Suite with Sea View
    • Stayed 7 nights

    the gym doesn't have any weights, it only had 1 treadmill, 1 bike (that had no cable to plug into mains) 1 chest press and one elliptical, open air, no air conditioning. The wifi was poor all the time. The food was a bit repetitive. The toilets were badly clean, even the ones next to the restaurant and including the ones in the bedroom. The kids playground is only good for small babies, it's small and it's in a poor condition - some loose screws in the swing

    The staff was very friendly, the swimming pools were great

    Stayed in August 2023

  • Reviewed: 9 July 2023

    6.0
    Not recommended
    • Leisure trip
    • Group
    • Double or Twin Room with Partial Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The stuff wasn’t very friendly and helpful The room was very dirty we stayed 5 nights and they only cleaned it twice The WIFI Didn’t work and we had to ask 4 times to repair it.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Sea View
    • Stayed 10 nights
    • Submitted via mobile

    The hotel was excellent, the staff were helpful and the food was delicious.The rooms were always cleaned. Everything was positive!

    Stayed in June 2023

  • Reviewed: 10 May 2023

    10
    Excellent
    • Leisure trip
    • Couple
    • Economy Double or Twin Annex Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was very friendly, always smiling and ready to help. In the restaurant we enjoyed the food was fantastic with plenty of choices. Thanks a lot to our housekeeper, she was amazing. For sure will come back again.

    Stayed in May 2023

  • Reviewed: 5 November 2022

    6.0
    Pleasant stay but not perfect
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 12 nights
    • Submitted via mobile

    The hotel was far from anywhere. It was a long walk to the nearest town and there were just 2 shops, an agent to book trips and one restaurant. The hotel was very quiet and didn't have much atmosphere. They had an issue with one of the pools while we were there and the water became quite dirty with bugs floating on the surface and scum in the corners which they just left there rather than cleaning it. I think they compensated by adding extra chemicals as our hair and swimsuits became green. They appeared to be short on cleaners as they didn't always get around to cleaning our room or making our beds. I had to ask at reception when we ran out of toilet paper, soap etc..

    The facilities were very nice. There were 2 pools and access to a beach. The staff were very friendly and helpful. We were given an upgrade to a room with a shared pool which was appreciated. There was a good selection of food available, the salads were delicious. The shop opposite the hotel had everything we needed to buy during the holiday (snacks, toiletries, souvenirs, ring for the pool) and the staff were super nice. We probably won't return but we had a lovely stay.

    Stayed in August 2022

  • Reviewed: 12 September 2022

    6.0
    Good location, OK food. Weak all inclusive
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 9 nights

    Rooms are a bit old, facilities are not taken care of. There are 2 main public toilettes for everyone to use and they are not kept clean or stocked at all time. You cannot call yourself an all inclusive hotel when you only have crap frozen pizza and popcorn between meals.

    The location and food was good. The food tastes good, and its fresh. Nothing extraordinary but it will do. Location is right next to the beach. Cant complain there.

    Stayed in September 2022

  • Reviewed: 14 August 2022

    4.0
    we will never go back there
    • Leisure trip
    • Couple
    • Bungalow with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    toilets by the pool were disgusting, not cleaned during the day, bins for drying your hands only emptied at the end of the day, they stank of urine , our room was not cleaned for 2 days only after complaining they came up and done it at 6pm as we were getting ready to go out, the all inclusive drinks were so weak we went out and brought our own, I could go on

    the only thing I can say was good is there breakfast, sorry 2 things the floor manager was excellent

    Stayed in August 2022

  • Reviewed: 10 June 2022

    6.0
    They have to make a choice : it's a family resort or a four stars hotel ?
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 2 nights

    Meals, besides wealthy, were really anonymous and not of great quality . Young staff was lovely and efficient not quite as the older one .

    What I liked the most was the view from my terrace. The general manager is helpfull and friendly.

    Stayed in May 2022

  • Reviewed: 22 May 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I liked the location!!! Directly on a sandy beach and not far away from the night life!!!

    Stayed in May 2022

  • Reviewed: 20 May 2022

    10
    Stunning hotel
    • Leisure trip
    • Group
    • Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    There were no negatives to our stay here :)

    Everything was perfect. The staff are the kindest and so welcoming. The pool area was immaculate and our room had a wonderful view!

    Stayed in May 2022

  • Reviewed: 11 May 2022

    10
    Wonderful experience
    • Leisure trip
    • Family with young children
    • Bungalow with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The hotel was just recently renovated. The room was very clean and had plenty of space for our family. The bathroom was immaculate and very well equipped. We had a balcony with a view to the pool, the gardens and the sea! The hotel has 3 big swimming pools and a couple of shallow ones for kids. The staff was very welcoming and helpful. We asked for a baby cot and it was provided immediately. The food was excellent. The breakfast buffet was rich and had plenty of tasteful choices. We would definitely recommend the hotel to anyone who wants a comfortable, relaxing accommodation. The location is perfect as it is next to the sea and close by local shops and attractions.

    Stayed in May 2022

Showing 1 – 25

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