Coffee service after lunch and dinner. The neighborhood is suburban and somewhat industrial

The food was good, but after lunch and dinner I would have liked coffee, which was not available after breakfast anywhere but the pool bar. The staff was very friendly and helpful. I was also happy that the hotel was able to offer private parking space for free (I thought that only public parking is available). The beds were comfortable and spacious.

Stayed in May 2024

The pool is mot so suitable for our 5 year old kid, since he is too big for the child pool and too short for the big pool. The food was good, but no more than that

Great location, very comftarble hotel, it is practically on the beach.

Stayed in August 2023

I would be happier if they provide more Greek experience in terms of food variety and entertainment.

Very good value for money. Easy to access from Heraklion Airport. Very clean room and all areas. We had a great stay.

Stayed in August 2023

The shower

The food

Stayed in July 2023

Location, all-inclusive amenities and nightly entertainment

Stayed in July 2023

clean rooms, great food, excellent animation

Stayed in July 2023

There was no traditional Greek coffee. If you want to drink delicious and tasty coffee, you need to go to the city. We wished there was more seafood on the menu.

The hotel is located in a peaceful area. We liked the clean sandy beach on which there were enough sunbeds. There was a plenty of delicious food. Fresh cakes and desserts were served every day. The hotel staff was very kind and helpful. Everyone is always smiling. The reception staff speaks english and german which is very helpful.

Stayed in June 2023

The room was missing e.g. written information about TV programs, setting and controlling the air conditioning. The beach chairs are often occupied by the towels early in the morning (sometimes all day without people), it was a problem to find a free chairs.

The rooms, hotel equipment, swimming pool, meal (catering) met my expectations - standard for such resort

Stayed in July 2022

All inclusive food program with below average, and the liquor was bottom shelf. You even had to pay a premium if you wanted a corona beer

The location was excellent on a beach that you could walk both ways a great distance. And the hotel upgraded us to a very nice room overlooking the sea with a large balcony (pictured) and the overall condition of the hotel is good and the location beyond being on the sea is good as well, about a 3 mile drive from the venitian harbor. However, if you have been to an all inclusive in the Caribbean, Mexico, or etc, do not expect the all inclusive to be like that. The room prices were fairly reasonable for an all inclusive hotel, but simply stated the food was not good And we ate away from the hotel for dinner each evening because of it and the drinks were bottom shelf. Absolutely don’t choose this hotel based on the all inclusive but if you want a nice place on the beach and the prices are similar to non all inclusive it may be for you. it was hard for me to get over the all inclusive, so I rated this the lowest of the six hotels we stayed at during our 17 days in Crete

Stayed in September 2021

Small rooms, dust on the wardrobe, broken towel hangers

Delicious food, friendly staff,hotel has it own beach

Stayed in August 2021

There were not enough electric sockets in our room. There was only one socket near the bed, located from one side. It was very inconvenient since one of us had to place their phone on a table located opposite to the bed in order to charge it. Air conditioning was weak. We had to set it to 16 degrees in order to get a normal temperature about 23-25 degrees. Hotel safe is paid. It's confusing that in four star hotel and with all inclusive option you need to pay extra for such a basic thing. Also, the safe itself looked old and had just a simple key lock - no code or some other more advanced protection.

We stayed at hotel for 5 days with my husband and child. Our room had enough space and had everything needed. Wifi is free for the hotel guests. There was also a balcony with a clothes dryer, which is very useful as you can hang there your swimwear. The furnishing and interior design of our room however was austere and very simple. Didn't look like a typical (as for Europe) room in a four star hotel. Although for us it didn't matter and we were pretty satisfied with our room. Overall hotel looked clean and new. Rooms were cleaned each day. The food was really good. There were two breakfasts, lunch and dinner. Each time we had a great variety of dishes to choose from. There were also three types of vine, beer and various juices. Lounge bar near the pool offering several cocktails, alcoholic and soft drinks was open all the day. Hotel stuff was very friendly and helpful. They really payed attention to details. E.g., since we arrived with a small child, there were electrical socket safety covers in our room plugged into all the sockets. Location is great. Hotel has its own sand beach with lounge chairs and umbrellas. There were also two pools: one big for adults/bigger children and one small for toddlers.

Stayed in August 2021

The quality of drinks (wine, cocktails) could be better. Also quite boring for couples in the evening (we were on a mini honeymoon), so every night we were doing something outside of the hotel.

The staff was very friendly, delicious food, nice beach even thought not enough sunbeds.

Stayed in July 2021

The room was very noisy and the very loud karaoke could be heard at the other side of the complex

Outstanding choice of food

Stayed in May 2024

Most of the drinks offered used some syrup that didn't appeal to my palate, but there were some options that were ok. And there's always beer...

The food was very good. Every day every meal had something different and tasty. The personnel is very efficient. The beach is fine, and support for the beach goers was also good, like showers, changing cabins, chairs and towels. If one's going on a tour for the day, the staff offer a lunch box, and maybe even some early breakfast. Late check out is also very friendly.

Stayed in October 2023

-We are not satisfied with the room. -There are only two rosettes in it. 🔌 -The door cannot be opened normally - we stuck our fingers several times. -There was only a 1l bottle of water in the minibar. No extra bottle was given during the entire vacation. It was a hassle, because tap water is not safe for consumption. The only place you could get water was at meals or at the pool bar. -The children's playground is in a bad condition.

-Very good location - close to the airport and the city center and are located by the beach. 🏖️ -The staff is very friendly and responsive. 🧡 -Food and drinks are good. 🤩

Stayed in August 2023

We initially got a small room but we were moved to a much nicer room.

Near to airport. Lovely staff. Friendly hotel

Stayed in August 2023

I realy can’t think of anything that could have been better.

The pool was clean and spacious and laughter encouraged. No silent lane swimming here. The rooms had everything the info said it would.no need for taking a hairdryer,take a few pegs for any hand washing & those big pegs for holding towels down.( you can but them here.)Clean and spacious. Powerful shower.over all a great room.The beach sun beds v full but space always found. The sea some years has been a bit choppy but this years holiday was super calm.so long that there’s no crowding in the clear warm sea.good for snorkelling if you go out a bit further the marine life gets better.. clean golden sand. There is a brilliant shower at the entrance to the beach so no need to go back to the poolside all salt n sandy. All in all we had a wonderful time here.evening entertainment was fun .kids early eve entertainment then on to adults evening. Daytime pool events . Perfect for families young and old .went with adult family had a great time laughter all the way ( probably had too many cocktails.try the “ strawberry coconut “ . )Plenty of food choices . We have been to many hotels on Crete. This was the overall best.

Stayed in July 2023

Great hotel! Lovely staff! Good drinks! Good food! Very clean!

Stayed in May 2023

a better selection of music, would appreciate more Greek music to complement the experience

excellent location, helpful staff, food and more

Stayed in October 2022

Amazing food with great choice every day! Beach is a second away with exclusive usage of ombrella/chaise longue. Very calm and welcoming environment! The rooms were very clean and cleaned. The staff are amazing very kind and always, helpful.

Stayed in August 2022

no lift and long walk to room. difficult with heavy luggage.

Stayed in July 2022

The plastic kettle in the room added a strange taste to a tea.

The hotel is perfect for relaxing in the Crete with a pool, beach, drinks and some entertainment. The whole staff was extremely kind and helpful. Also the location directly at the Amoudara Beach is great. We spent wonderful time there

Stayed in June 2022

No cappuccino Bread for Toast was dried out Fruit poor quality

Stayed in June 2022

It is extremely noisy! We stayed directly above the reception on the first floor. Because of all the hard surfaces (tiles, wood etc) you can hear everything!! Inside and outside the hotel room, terrible.

Stayed in May 2022