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Reviews of Mark Hotel 2 stars

16 EVROU STREET, Heraklio Town, 71303, Greece

#41 of 43 hotels in Heraklio Town

Guests' Choice

Review score

Based on 281 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.2

  • Location

    7.0

  • Facilities

    6.7

  • Staff

    8.3

  • Value for money

    7.6

  • Free WiFi

    7.6

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Showing 76 – 100

  • Reviewed: 20 August 2023

    10
    Good for an overnight stay
    • Leisure trip
    • Solo traveller
    • Single Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The head needs a shower hook and shower curtain

    Everything is close by

    Stayed in August 2023

  • Reviewed: 16 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Clean hotel, nice pool!

    Stayed in August 2023

  • Reviewed: 15 August 2023

    9.0
    Nice hotel outside and near Heraklion
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    The property was modern and clean. I arrived at night and the entry scenery is really nice. It is 3min walk from the bus (30min bus direct from the airport). The hotel is also near the beach which I could see from my balcony. The staff was nice.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    9.0
    I was satisfied with my stay at the hotel
    • Leisure trip
    • Solo traveller
    • Single Room with Garden View
    • Stayed 9 nights

    The shower corner was a bit small, you couldn't move there

    The room is clean, cleaned every day, towels are changed for clean ones, close to the beach 10 minutes on foot, close to the cafe, restaurant, Lidl. Air conditioning in the room. Large balcony with table and chair

    Stayed in August 2023

  • Reviewed: 11 August 2023

    10
    Fabulous family Heraklion stay
    • Leisure trip
    • Couple
    • Quadruple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Staff welcome, pool and vibe all lovely. Surprisingly close to town. Lovely pool. And also close to beach.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    5.0
    Okay for this price.
    • Leisure trip
    • People with friends
    • Quadruple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner wasn’t working properly, also it was a bit stinky in the bathroom, but the price also wasn’t high so we weren’t expecting miracles. I think it doesn’t need a lot to take this hotel on a better level.

    Good localisation, clean bedroom.

    Stayed in August 2023

  • Reviewed: 27 July 2023

    9.0
    For the money you pay it’s perfect
    • Leisure trip
    • Solo traveller
    • Single Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    The nice family who run this hotel

    Stayed in July 2023

  • Reviewed: 17 July 2023

    3.0
    Please fix things it is you reputation after all
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There were bugs all over the place we couldn’t sleep all night I stayed up until 3 in the morning The smell from the bathroom was very bad

    The pool was nice the receptionist very friendly and cooperative

    Stayed in July 2023

  • Reviewed: 16 July 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    No shampoo or conditioner, tub was awkward to stand in to shower, I must have killed about 10 flies when I walked in.

    Price, location, layout and convenience.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Triple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Very tired

    Pool

    Stayed in July 2023

  • Reviewed: 6 July 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 1 night

    Sufficient accommodation for overnight stays. The room was clean. According to the reviews I expected worse accommodation than it actually was. The pool looked better in the photo.

    Stayed in June 2023

  • Reviewed: 1 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Hotel staff was amazing, cheers to them. The city is vibrant at night with many tourist things to see and do. Will definitely come again. See you soon!

    Stayed in July 2023

  • Reviewed: 29 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Fabulous hotel. Super clean and the staff were lovely. We loved the area and ease to reach Heraklion but loved the local area too

    Stayed in June 2023

  • Reviewed: 28 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    It would be great to have some glasses and plates in room

    Nice hotel near the beach. The room has air conditioner, TV and refrigerator. Very helpfull staff

    Stayed in June 2023

  • Reviewed: 17 June 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Beds were very, very hard. You could also hear everything and doors continued to be slammed all night long. It definitely wasn't the good night of sleep we were hoping for.

    The staff was friendly!

    Stayed in June 2023

  • Reviewed: 12 June 2023

    10
    Come Absinth
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Friends, clean, Pool

    Stayed in June 2023

  • Reviewed: 26 May 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Quadruple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The staff very kind and it was a good place to stay!

    Stayed in May 2023

  • Reviewed: 13 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Location is quite far away from Centre of Herakleion, which adds to expense if reliant on taxis - € 15 approx each journey. However, reasonably priced frequent bus service available, mostly Red Line No. 1. Took a while to figure out from bus stop timetable in Google Maps, but that helped manage costs of taxis. Now knowing that, would not hesitate to stay there again.

    Very friendly and helpful staff. Quiet location for good night's sleep - quiet cul de sac off lightly trafficked roads. Shops and restaurants nearby within 5 to 10 minute walking distance. Easy availability of taxis and buses to Herakleion town centre. Reasonably priced frequent bus service Red Line No. 1 stop (and some other buses) is within 5 minutes walking distance about € 2.50 per person per journey up to 11.30pm to midnight approx. every 15-20 minutes. Taxi Direct to Knossos was € 15 which was handy. Took a while to figure out bus stop timetable in Google Maps, but helped manage costs of taxis. Buses available direct to airport and ferry port also.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The room was too cool.. and they didn’t have heater .. So I got sick for one night only

    Nothing

    Stayed in May 2023

  • Reviewed: 10 April 2023

    1.0
    don’t bother
    • Leisure trip
    • Solo traveller
    • Single Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    I arrived and there was construction going on straight away, stuff everywhere and nose and drilling. I left within half an hour and booked somewhere else.

    nothing

    Stayed in April 2023

  • Reviewed: 6 November 2022

    5.0
    Check the location
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 14 nights
    • Submitted via mobile

    The location, but we were aware that perhaps we should have done our research better. The hotel is in the middle of a residential area, nearest shops approx 5-10 minutes walk away, nearest restaurant 15 minute walk. The hotel restaurant was closed during our stay.

    Our first room was small, no bedside table, minimal kitchen facilities which was not made clear on your website. We requested & the staff worked hard to transfer us to a better room size wise. The staff were really helpful especially the owner. We eventually cut our stay short as the hotel didn’t meet our needs.

    Stayed in October 2022

  • Reviewed: 16 October 2022

    5.0
    We had to take anyhotel flight cancelled for floods
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    For level of 2* hotel good

    Not taken .

    Stayed in October 2022

  • Reviewed: 14 October 2022

    1.0
    Horror
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    Definitely my fault cause I didn't read the reviews. You might think "you pay less, you get less" but I wouldn't even pay 20 euros for this, and it costed me 40 !! The hotel is located in a degraded area, we could hear the neighbor beating his wife while the children were crying. Okay this has nothing to do with the hotel. The building is extremely old, with dead insect on the floor that were never cleaned. The room was dirty: long black hairs on the floor, on the bed, in the bathroom and all over the "cooking area". I guess they didn't even change the bed upon our arrival, don't try to ask for new bedsheets (as I did) because you will receive dirty ones with unknown spots on them (sauce? Blood? Who knows) Spiderwebs everywhere and I found an old pack of cigarettes inside my wardrobe. The bed was hard like stone! It was very uncomfortable sleeping there. I understand the hotel is run by a family,but they definitely should put much more effort! Hospitality is a vocation, if you don't have it you can't buy it. Avoid this place, it was the worse night I had in my life (and I've seen many low budget hostels in my life)

    Leaving

    Stayed in October 2022

  • Reviewed: 5 October 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Catherina and her family were very kind to us, we had a great time. The pool was very good. The accommodation was near everything. There were many cats, we loved that. Thank you for being here.

    Stayed in October 2022

  • Reviewed: 22 September 2022

    1.0
    Very poor
    • Leisure trip
    • People with friends
    • Triple Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Mattress was very small and hard, in the morning I had the baddest backpain in my whole life. After getting up with such pain, i wanted to shower but there wasn't any shampoo and shower gel in the shower. I leaved as fast as I could. It was a harassment and a complete disaster

    Nothing

    Stayed in September 2022

Showing 76 – 100

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