Food could be more varied. Mosquito net is needed to the bathroom window at least. Kitchen exhaust was smelly, especially for the basement guests. This sould be reconstructed because it is very disturbing.

Staff was super ok, friendly, helpful, polite. Garden&pool is very nice, well organized. Everybody was flexible.

Stayed in October 2023

Very small point. There are 3 channels on the TV in English & all 3 are news. For us 1 news channel is enough & it would be great to have 1 or 2 non news channels in English.

Great hotel. Modern, clean, pretty, lovely food with lots of choice, kind friendly staff, enough sunbeds & shade for everyone, lots of palm trees in the gardens around the pool area, in fact perfect for us.

Stayed in September 2023

Nothing

The good variety of food with great facilities and helpful staff. Free car park

Stayed in September 2023

The AC was old. The pillow had a bad smell. Shower head had rust and dirt. No noise insulation for the doors and windows. Food was lacking in variety at breakfast, but the dinner was better. Coffee could be better.

The garden looked really nice and the pool was clean. The staff was very kind, they agreed to change our room because the initial one was near the road and there was a lot of noise. The gym was looking new and it is outside.

Stayed in September 2023

The lights in the rooms are very bright

Breakfast was good, beds very comfortable, pillows are amazing, rooms clean and reception young lady and partner were extremely friendly and helpful.

Stayed in August 2023

Great pool area. Rooms really nice. Food good. Excellent location

Stayed in August 2023

Our bed was against the wall to the corridor, so we were woken often in the night by other guests returning. The towels were hard and scratchy. The buffet dinner wasn't really up to the standard of a 4* hotel.

The pool was a really decent size, with lots of toys for the kids to play with and plenty of sun loungers. We liked the lunch buffet and afternoon cake buffet offered (at a small cost) at the pool bar. The reception staff were particularly helpful and friendly. The beach was only a short walk away, via a nice walk over a little bridge over a swamp.

Stayed in July 2023

No negatives from us, such amazing value for money for a top quality hotel.

Everything about our stay was absolutely amazing. From the brilliant staff to the location and facilities. The food was delicious, so fresh and lots of choice. The atmosphere is very relaxing, both sitting by the pool or in the bar at night. Room was spotless and a great size. We loved it so much and have booked again for next year! The mix of guests is fab, lots of lovely Europeans, no one putting towels on beds. There’s a little town with gorgeous bars and tavernas a short walk away, or it’s a 10 minute taxi ride to town which has the best of everything you could want from a holiday in Greece - just dreamy 🇬🇷💙

Stayed in June 2023

Weird payment system at dinner, that you have to bring cash each time to buy something to drink, including water. Perhaps it would have been better if the hotel had secured a cash deposit upon check in at reception and sorted it out at the end of the stay. It is not hotel's fault - some noisy, horrible people at swimming pool made our time there less pleasant.

The reception staff (especially Argyro - thank you. You were great!) was very helpful, hospitable and kind. The large outdoor pool with its surroundings were the highlight of this hotel. Close proximity to the beach - just short walk.

Stayed in June 2023

Great dinner and breakfast very friendly staff nice pool cute outdoor gym

Stayed in May 2023

Parking was tight, but the staff were quick to sort that out by moving a couple of cars, no issue

It was a stop over hotel on the way to the east of the Island but I wished I could have stayed longer

Stayed in September 2022

nothing

Friendly accommodating staff, very clean and awesome food selection.

Stayed in September 2022

Staff, atmosphere, food were just great!!!!

Stayed in September 2022

Towels feld like sandpaper

Argyn at the lobby made us feel very very welcome , was very friendly and always willing to help! Valadis at the poolbar was also friendly, helpful and and made us feel relax. Beautiful garden and pool, lovely to hang around there all day in a nice environment. Beach was not far away.

Stayed in June 2022

Our room was at the ground floor, perhaps too close to the reception, hence it was a bit noisy at night, so many guests talking loud and banging doors. Not ideal with a 2 years old boy.

Big and well kept swimming pool and sundeck area. Beautiful view of the pool area. Large selection for breakfast.

Stayed in June 2022

The breakfast was a bit poor and the standard of the fresh fruit and juices were disappointing.

Fantastic pool and excellent staff. Good size, clean rooms and very well situated to the beach / Rethimino

Stayed in September 2021

Sleeping beds and mattress and no soundproof

Garden

Stayed in August 2021

Food was a bit Samey and although not bad value for money was not particularly inspiring

Staff so very helpful, great rooms, super clean, fabulous pool

Stayed in August 2021

Nothing.

The pool area was very relaxed and clean. The staff at the bar were very friendly and helpful. The view from the balcony looking onto the pool was lovely.

Stayed in July 2021

Poor wifi connection. Water in bathroom did not flow to the sewerage.

Staff and garden and food.

Stayed in July 2021

Cons (which were mostly fixed when asked) As I mentioned, not much variety for vegans at the buffet but not a problem when I asked for vegan food - the veg is incredible and the team were super accommodating of that. The beds are incredibly hard and uncomfortable, but again, this was fixed when I commented to front of house, and the cleaners even came back to check I was happy with the extra padding - and I was! I was very comfortable after that. The pillows are very nice. The towels are quite worn and scratchy - not the end of the world and an easy fix.

This is a lovely hotel and great value for money. It is a little rusty round the edges if you look close enough (a few wires hanging out here and there, etc but they more than make up for that with the amazing service, great food and beautiful gardens. All in all, I would thoroughly recommend this hotel. Pros: the pool is huge and it is a beautiful setting, surrounding by lush greenery and beautiful trees, lots of lovely birds to look at and activities like pool toys and table tennis. It was also very quiet! The food is fantastic - all the veg comes from their garden and you can taste the difference. I have seen a few reviews knocking the food, saying there wasn’t enough variety - May Beach chooses quality over quantity and I appreciate that. They don’t churn out food en-mass, they take care with their menu and they only put out the best. The staff are wonderful! We received the warmest welcome from the front of house team and everyone from the kitchen staff to the cleaners care about giving you the best holiday. I am vegan and a fussy eater, so when there wasn’t anything I could eat out at meal times they asked me what I wanted and prepared it for me every day. Even on our first night when we arrived at 10pm, they were happy to prepare something for me. The rooms were absolutely spotless and cleaned beautifully every day. There are a lot of plug sockets in the rooms too. The staff all seem very happy and warm, I never felt like I couldn’t ask for something I needed. Rethymno town is an €8 cab ride from the hotel and it is a lovely town, lots to eat, drink, see and do.

Stayed in July 2021

Drinks were good but limited.

The staff were amazing. I was alone for 5 days out of 12 and they couldn't do enough for me. the location, pool area and rooms are all great. I loved the atmosphere of the hotel and I will be back.

Stayed in July 2021

Parking facilities are inadequate. Bathroom a bit small. Doors have no sound proofing

Breakfast and dinner very good. Pool and grounds very well maintained. Room size was good

Stayed in July 2021

- The beach is full of rocks - Limited bar menu options

- The rooms are great - The pool is perfection - The breakfast is great - The location is good, close to bus station, plenty of restaurants around, beach close by. - The tennis court - Plenty of indoor bars

Stayed in July 2021