This is probably the best hotel I ever stayed in, anywhere in the world. The attentiveness and professionalism of absolutely every staff member - is beyond imaginable. Ask something one day - the next day an absolutely different reception shift which you never saw - greets you like they know you for weeks and remembers everything you ever asked during previous days from different reception personnel. And no - there's no "let me check in the computer", they just know! Breakfast personnel - yes, they know what you like, from your previous morning there (and, BTW, breakfast until 11am is a great idea). Everyone speaks perfect English, everyone is always smiling. No idea what's the secret there, but this place is managed in an absolutely perfect way.

Stayed in April 2024

Loud music is played outside during the night, which one can hear in their room

Great location, within walking distance from the city center, the beach, shopping areas and restaurants super friendly staff, great hotel with nice facilities such as a well equipped gym.

Stayed in March 2024

Nothing

Location staff facilities

Stayed in February 2024

The valet service should be more visible arriving at the hotel, and faster when leaving the hotel.

Very high quality hotel with good trained and super service minded staff. There is a valet parking, outside lounge area and a pool on the roof. Breakfast was imaginary - cocktails in the evening the same - with live music.

Stayed in February 2024

Comfortable rooms Good location

Stayed in January 2024

Design, staff, breakfast

Stayed in December 2023

Everything

Stayed in February 2024

Parking have big problem in the center of city. At the booking.com there is 10 EUR but we paid 29EUR per night and wait long time for the entrance to parking. It is very BIG problem for guest. Rest of all EXCELLENT!

Stayed in February 2024

Housekeeping (not attentive as appropriate and to the standards of Marriott) could be significantly improved (i.e espresso machine left two of the three days full of water and empty coffee pods, third day we had removed them). Also towels changed once in 3 nights (I believe due to the climate protection and energy policy) still though hand towels changed daily which is odd. Cleaning of the surfaces needs more attention, likewise the floor (especially bathroom's one, they need to try dry the water on the floor and not leave it dry naturally, as it's not easy in the winter ans with windows closed). Cleaning of common places fair but back courtyard needs more attention (especially cause of the flowers). Size of classic room ok for a solo business traveler or long weekend couple, but not suitable for a couple coming from a previous trip / going to an other, hence with a couple of medium / large size suitcases. Room service menu can be enriched (few options), likewise the mini bar goods (too basic for a city, 5 star Marriott hotel). Room interior nice, but due to each architecture and limited size if you open the suitcase using the portable table for this reason (suitcase needs to be laced on it as the only available space in the room), placed next to the mini bar, ending up making it hard to use it (at the end, hotel losing income and guest unable to experience the mini bar service or even the mini fridge itself). All in all a nice/new city hotel with great potential. Some minor changes will make the difference.

Staff brilliant= thumbs up especially to f&B dpt employees as well as front desk ones. Location just great! Food nice! Prices in par.

Stayed in January 2024

Perfect location, great facilities. The staff is very kind and helpful.

Stayed in January 2024

Honestly, everything! This hotel is a benchmark in comfort in every aspect. But what really makes it special is the staff. Each one of them is the definition of the standard of excellence. Marianthi, from reception, created a full 4-day schedule for us, which was spot on, exactly what we wanted! She and everyone else made us feel home! We will be visiting them again shortly.

Stayed in January 2024

Professional and very helpful staff Excellent location Really clean and quiet room We were offered a free upgrade

Stayed in January 2024

Great location right in the heart of the town. Nice and helpful staff and nice new rooms.

Stayed in January 2024

our room 401 was opposite the staff room and it was quite noisy while the rooms were being cleaned from 7am to 4pm. the rooms facing the courtyard are much quieter in the entire hotel than those facing the hotel entrance

Everything from reception, rooms, staff, food.

Stayed in January 2024

A very nice, new hotel in the centre of Thessaloniki. A beautiful place with a special vibe.

Stayed in January 2024

Everything was absolutely perfect!

Stayed in January 2024

Luxury hotel with perfect location in the heart of the city. The staff is very friendly.

Stayed in January 2024

The room was cold

The location

Stayed in December 2023

Location was amazing! The hotel and the service where spot on, with a smile and kindness. Everything was clean and brand new, well designed and cozy

Stayed in December 2023

Clean,Location,Everything

Stayed in November 2023

-

This was our 3rd time visiting Monasty.Amazing staff,great design,superb location and breakfast.

Stayed in November 2023

*The soft pillows made my sleep difficult. I had to fold them twice (sic), to create some height for my neck. *I was not thrilled by the dinner in the hotel restaurant. They need to refine their approach to nouvelle cuisine dish presentation. Too much unnecessary sauce on my beef, rather boring serving of the Greek salad dish.

One of the best breakfast arrangements I have ever seen. Excellent hotel location with city parking at 20 meters. Very friendly staff in the front, reception desk and restaurants.

Stayed in November 2023

Everything was excellent!!! Everybody was really friendly and the hotel was elegant, chic and very clean! Perfect location, beautiful room!

Stayed in October 2023

Everything was perfect

Everything was amazing! I would differentiate the most the Hotel design & architecture, Staff Service & a great breakfast experience!

Stayed in October 2023