Zero complaints … compliments only.

A brand new hotel, very nicely located in a calm area, but close to the city. Contemporary designed hotel with luxury feel and attention to details. The entry hall and the stairs are a true masterpiece. The rooms are clean, comfortable, well organized and fully equipped. Staff was very professional and helpful, yet friendly. We were allowed to check in earlier and were provided complimentary free breakfast. Liana, was extremely helpful throughout our stay. She helped us to plan the visits around and gave us great suggestions. Furthermore, she invited us to the Easter party lunch organized by the hotel with traditional music and tasty food. Breakfast is buffet style, everything is freshly made and very well presented. Finally, food was very delicious. The garage is free , which is a bonus. I would definitely choose to stayhere again whenever I visit Crete.

Stayed in May 2024

The staff and the hospitality

Amazing very classy

Stayed in April 2024

Everything was perfect

Very clean, great staff, excellent breakfast.

Stayed in May 2024

The breakfast was good but the scrambled eggs could have been better. They were very wet and could have been cooked longer, this happened both days we had breakfast. It would also have been nice to be able to order of a menu for dinner instead of having a dinner buffet as the only option.

Location was good and central to our needs. The staff were very friendly and helpful and looked after our needs. The hotel itself was very nice and was exceeded our expectations.

Stayed in April 2024

We have had a marvelous vacation in Nautilux Hotel. Very nice, modern, clean and elegant hotel. Great location in Rethymno. Welcoming treatment by each of the hotel staff. Great breakfast. Nice private beach.

Stayed in April 2024

The hotel is new. Nice atmosphere and elegant design. Very quiet location at night. 5 euro by Taxy to the old town of Rethymno ( lots of shops & restaurants) or 35 min walk. . The hotel has its own very nice beach. We were very happy and think that it is the best hotel in Rethymno. Everything was perfect.

Stayed in April 2024

Nothing.

The best resort we have stayed in with incredible value for money.

Stayed in April 2024

Breakfast buffet was included but it was just ok.

Very modern and beautiful design.

Stayed in October 2023

Too cold outdoor pool in november.

Was upgraded to a fantastic room with great view. Great breakfast. Comftable sunbeds. Indoor pool.

Stayed in November 2023

We did actually mention this to reception as we left as we believe if these things were addressed - it would be perfect. The room design seemed to focus mainly on looks rather than practicality. And whilst it did look awesome, and was very large - these small things would enhance it for the better 1. The wardrobes are on a slant so your clothes kinda sit at an angle and you cant close the doors properly 2. There is very limited storage. Where there is empty space (which is obviously a design feature) put some drawers in. We had to both use our suitcases for anything that you couldn't hang. And it just gets annoying 3. Put a seperate switch for the toilet in. When sharing a room you dont want to have to turn lights on for one half of the room, that inevitably wakes the other guest up. 4. Shower in the middle of the room. All good for us as a couple - but it would be pretty awkward if sharing with a friend. You can literally see everything and there is no private bathroom.

We adored our stay in the Nautiliux Hotel. On arrival we were given an upgrade to our room which was massively appreciated. The service from the moment you arrive is impeccable. The hotel rooms are lovely and the pools and beach area are stunning. We spent 10 days at the end of the season and switched from days out - to days on the beach and around the pool. We were spoilt for places to relax and enjoy the weather. The attention to detail is impressive whilst you enjoy the outside amenities. Little safe boxes to lock up for when you head to the sea. A private beach. 2 pools. Towels. A call button for service. A plethora of seats to chose from. Cabanas, bean bags, loungers. All the staff were so attentive. remembering your choice of drink at breakfast. Posting post cards for you. And the indoor pool is also lush. I also enjoyed an all over body massage in the spa, which was also gorgeous.

Stayed in November 2023

Location in Rethymno was good. However we preferred the vibe of Chania to Rethymno

Absolutely stunning hotel - brilliant breakfast selection, good quality food available throughout the day, clean, staff are extremely helpful, lovely selection of indoor and outdoor pools, secure private car park underground

Stayed in November 2023

Nothing

Whirlpool in the room is the best decision ever

Stayed in October 2023

NA

This has been our 7th time in Crete but the first time in Rethymno and in this Hotel. Nautilux has been a really pleasant surprise: the team is always helpfull and nice, the sea is magic and the private beach really well manteined, the 2 pools are amazing and if you choose a room on the main floor you will have direct access to a private warm water minipool. The Spa and its hot pool is well managed. Breakfast and dinner were delicious even at the end of the season. You can reach the nice Rethymno Ancien center walking 20 minutes on the "lungomare". We will come back. Thanks to the team for the nice stay .

Stayed in November 2023

There was nothing about our stay that we were unhappy with. Everything was top-notch. The nespresso machine in the room even had Starbucks brand pods. This may not seem like a big deal, but when it comes to cutting costs in hospitality, the amenities are usually the first to take a hit. Sticking with high-quality soaps, coffees, and linens kept the experience above expectations. We are 100% satisfied customers.

For our honeymoon, we went for the maisonette and will not be downgrading next time we stay. It was absolutely phenomenal. Valet parking was included, great coffee maker in the room, a hot tub on our balcony, exceptional beach chairs, and a breakfast buffet to feed royalty. We loved every minute of our stay and even bought bottles of the bodywash/shampoo because it was so nice.

Stayed in October 2023

Lightning system in the rooms was not easy to use.

Great hotel by the beach. Helpful and friendly staff. Modern design, very clean rooms, nice pool area. Private beach with sunbeds and services. Special thanks for the free upgrade of our room.

Stayed in October 2023

Not much not to like but perhaps more simple grilled meat for evening meal buffet as most meat seem to be on a bed of something.

All staff were incredibly friendly, helpful and above all pleasant. Food was very good. Very relaxing vibe and beautiful hotel, especially the architecture.

Stayed in September 2023

The gym is very small - they only allow three people at once to use it. The jacuzzi in the indoor pool is disappointing. Some of the music played outside by the pools just got the vibe wrong - which is very chilled.

Very well appointed, high quality rooms and facilities, nice pools and really amazing staff.

Stayed in October 2023

One thing which I could point out is evening outdoor seating area shoud have some nice seating like sofas etc.

Everything hotel is absolutely amazing, staff is fantastic, so warm and welcoming. Food is 5 star like Everything around so high standard.

Stayed in October 2023

This may sound cliché, but there was nothing that I did not like about my stay.

I was recently in Greece for my best friends wedding. It also was my very first time visiting the country. My second accommodation in the country was the Nautilux Hotel. From the moment I walked onto the property and began to walk towards the entrance, I was met by a friendly face. His name was Nikitas. He welcomed me to the hotel and walked me to reception to get checked in. I expected a wait bc I was a few hours early. Areta was another friendly and helpful face who worked magic and got a room for me very quickly so I did not have to wait. Through out my stay she gave me a lot of helpful advice on places to go around to shop for a white dress:) . I also must mention Iliana, she was so nice and truly interested in how my stay was and if there was anything that she could do to make the stay more comfortable in the future. All the people that I encountered made my stay that much more enjoyable. The hotel is beautiful but the staff are wonderful.

Stayed in October 2023

We didn’t know that dinner buffet is without drinks(only with paid menu), unlike which in our country. But this maybe is different in every country and area.

It's our honeymoon, but we didn’t notice the resort in advance: our room had been upgraded free to a rooftop room with jacuzzi, and they also gifted us a bottle of pink for our honeymoon, what a sweet surprise! Every one is very kind and caring. The location is far from downtown of Rethymno, but the resort has its own beach, which is very calm and keep from crowds. Hope we have chance to be here again in the future!

Stayed in October 2023

Everything was perfect!! :)

Very nice and beautiful hotel. Location is good as well and just 1min to the beach (sunbeds are also offered by the hotel and pretty nice) and restaurants near by. We totally enjoyed our stay and highly recommend this place :) perfect for a relaxing holiday and if you rent a car or scooter there a several day trips to explore crete

Stayed in October 2023

The only gripe would be instead of chairs on the balcony sun loungers.

Breakfast & Evening meals really nice a lot of different food to pick from, Staff especially Ria looked after me as I was on my own. Room - incredible I was located on the top floor with two floors and a hot tub overlooking the pool. Locations perfect nice and quiet. Restaurants & bars nearby if you fancy a nice meal out One plus One which is up the road 10/10.

Stayed in September 2023

The only very small issue were all the buttons for the different lights, a/c, etc. It was confusing for us.

Excellent service and facilities. We were made feel very welcome by outstanding staff. Special thanks to Liana💜. The breakfast was superb. The pool and private beach gave a very relaxing vibe. We were lucky to get an upgrade of our room without asking for it! I would like to return any time.

Stayed in October 2023

Food choice and quality More entertainment for guests

Amazing staff, Enthusiastic, Clean, All Round top Service

Stayed in October 2023