Definitely the best place for vacation in Crete,fantastic service and quality in everything

Stayed in May 2024

After we check out we stayed at the resort as our flight was only in the evening. We were told first that we will need to pay for orders, after insisting the waitress checked it with the reception and we didn't have to pay.

Very nice hotel, exceptional service. The food and cocktails were high quality. Thank you for the free room upgrade!

Stayed in May 2024

A wardrobe with full-length hanging space would've been great (we were attending a wedding so had some "smart" clothes with us) but the provision of an iron and ironing board was most welcome.

Everything was so much better than we could have imagined. Th room and facilities were exceptional. The breakfast was great with impeccable service. A particular thanks to Irene who was our waitress at breakfast most days. She was amazing!

Stayed in May 2024

I went all inclusive and the alcohol limit is a bit confusing and not very clear on where the limit actually is.

The quality of the food was outstanding, and there was a huge choice of food at the breakfast and dinner buffet. The staff are also extremely attentive, kind and friendly. They would go the extra mile to help out with things, offer advice on things to do or which of their many cocktails to try. It never felt crowded either, I did go near the start of the season but there were loads of sun beds free at the pools and the private beach. It's also not too far from Rethymno's picturesque old town if you fancy a bit of a walk (or a short taxi). To me, this felt like a true 5 star hotel. Exceptional!

Stayed in May 2024

The Hotel is brand new but a previously built neighbour Hotel block partially the sea view at the side. The should buy the Hotel and integrate it into this new Hotel.

The private beach is directly accessible, no roads, just a seamless transition from the pool area to a glorious sandy beach with clear water! We enjoyed the maisonette suite with a hot tub and sea view!

Stayed in May 2024

Wasn’t exclusively secured - anyone could have come in and used facilities from beach or wooden walkway.

Chic. Great architecture. Different. Everything was great Staff wonderful

Stayed in May 2024

Zero complaints … compliments only.

A brand new hotel, very nicely located in a calm area, but close to the city. Contemporary designed hotel with luxury feel and attention to details. The entry hall and the stairs are a true masterpiece. The rooms are clean, comfortable, well organized and fully equipped. Staff was very professional and helpful, yet friendly. We were allowed to check in earlier and were provided complimentary free breakfast. Liana, was extremely helpful throughout our stay. She helped us to plan the visits around and gave us great suggestions. Furthermore, she invited us to the Easter party lunch organized by the hotel with traditional music and tasty food. Breakfast is buffet style, everything is freshly made and very well presented. Finally, food was very delicious. The garage is free , which is a bonus. I would definitely choose to stayhere again whenever I visit Crete.

Stayed in May 2024

The staff and the hospitality

Amazing very classy

Stayed in April 2024

Everything was perfect

Very clean, great staff, excellent breakfast.

Stayed in May 2024

The breakfast was good but the scrambled eggs could have been better. They were very wet and could have been cooked longer, this happened both days we had breakfast. It would also have been nice to be able to order of a menu for dinner instead of having a dinner buffet as the only option.

Location was good and central to our needs. The staff were very friendly and helpful and looked after our needs. The hotel itself was very nice and was exceeded our expectations.

Stayed in April 2024

We have had a marvelous vacation in Nautilux Hotel. Very nice, modern, clean and elegant hotel. Great location in Rethymno. Welcoming treatment by each of the hotel staff. Great breakfast. Nice private beach.

Stayed in April 2024

The hotel is new. Nice atmosphere and elegant design. Very quiet location at night. 5 euro by Taxy to the old town of Rethymno ( lots of shops & restaurants) or 35 min walk. . The hotel has its own very nice beach. We were very happy and think that it is the best hotel in Rethymno. Everything was perfect.

Stayed in April 2024

Nothing.

The best resort we have stayed in with incredible value for money.

Stayed in April 2024

Breakfast buffet was included but it was just ok.

Very modern and beautiful design.

Stayed in October 2023

Too cold outdoor pool in november.

Was upgraded to a fantastic room with great view. Great breakfast. Comftable sunbeds. Indoor pool.

Stayed in November 2023

We did actually mention this to reception as we left as we believe if these things were addressed - it would be perfect. The room design seemed to focus mainly on looks rather than practicality. And whilst it did look awesome, and was very large - these small things would enhance it for the better 1. The wardrobes are on a slant so your clothes kinda sit at an angle and you cant close the doors properly 2. There is very limited storage. Where there is empty space (which is obviously a design feature) put some drawers in. We had to both use our suitcases for anything that you couldn't hang. And it just gets annoying 3. Put a seperate switch for the toilet in. When sharing a room you dont want to have to turn lights on for one half of the room, that inevitably wakes the other guest up. 4. Shower in the middle of the room. All good for us as a couple - but it would be pretty awkward if sharing with a friend. You can literally see everything and there is no private bathroom.

We adored our stay in the Nautiliux Hotel. On arrival we were given an upgrade to our room which was massively appreciated. The service from the moment you arrive is impeccable. The hotel rooms are lovely and the pools and beach area are stunning. We spent 10 days at the end of the season and switched from days out - to days on the beach and around the pool. We were spoilt for places to relax and enjoy the weather. The attention to detail is impressive whilst you enjoy the outside amenities. Little safe boxes to lock up for when you head to the sea. A private beach. 2 pools. Towels. A call button for service. A plethora of seats to chose from. Cabanas, bean bags, loungers. All the staff were so attentive. remembering your choice of drink at breakfast. Posting post cards for you. And the indoor pool is also lush. I also enjoyed an all over body massage in the spa, which was also gorgeous.

Stayed in November 2023

Location in Rethymno was good. However we preferred the vibe of Chania to Rethymno

Absolutely stunning hotel - brilliant breakfast selection, good quality food available throughout the day, clean, staff are extremely helpful, lovely selection of indoor and outdoor pools, secure private car park underground

Stayed in November 2023

Nothing

Whirlpool in the room is the best decision ever

Stayed in October 2023

NA

This has been our 7th time in Crete but the first time in Rethymno and in this Hotel. Nautilux has been a really pleasant surprise: the team is always helpfull and nice, the sea is magic and the private beach really well manteined, the 2 pools are amazing and if you choose a room on the main floor you will have direct access to a private warm water minipool. The Spa and its hot pool is well managed. Breakfast and dinner were delicious even at the end of the season. You can reach the nice Rethymno Ancien center walking 20 minutes on the "lungomare". We will come back. Thanks to the team for the nice stay .

Stayed in November 2023

There was nothing about our stay that we were unhappy with. Everything was top-notch. The nespresso machine in the room even had Starbucks brand pods. This may not seem like a big deal, but when it comes to cutting costs in hospitality, the amenities are usually the first to take a hit. Sticking with high-quality soaps, coffees, and linens kept the experience above expectations. We are 100% satisfied customers.

For our honeymoon, we went for the maisonette and will not be downgrading next time we stay. It was absolutely phenomenal. Valet parking was included, great coffee maker in the room, a hot tub on our balcony, exceptional beach chairs, and a breakfast buffet to feed royalty. We loved every minute of our stay and even bought bottles of the bodywash/shampoo because it was so nice.

Stayed in October 2023

Lightning system in the rooms was not easy to use.

Great hotel by the beach. Helpful and friendly staff. Modern design, very clean rooms, nice pool area. Private beach with sunbeds and services. Special thanks for the free upgrade of our room.

Stayed in October 2023

Not much not to like but perhaps more simple grilled meat for evening meal buffet as most meat seem to be on a bed of something.

All staff were incredibly friendly, helpful and above all pleasant. Food was very good. Very relaxing vibe and beautiful hotel, especially the architecture.

Stayed in September 2023

The gym is very small - they only allow three people at once to use it. The jacuzzi in the indoor pool is disappointing. Some of the music played outside by the pools just got the vibe wrong - which is very chilled.

Very well appointed, high quality rooms and facilities, nice pools and really amazing staff.

Stayed in October 2023

One thing which I could point out is evening outdoor seating area shoud have some nice seating like sofas etc.

Everything hotel is absolutely amazing, staff is fantastic, so warm and welcoming. Food is 5 star like Everything around so high standard.

Stayed in October 2023