The view from the window

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Stayed in April 2024

I don't understand who gave a "5-star" rating to the hotel. I stayed in 5-star hotels in the past... this is more like a 3-star rating. We had a problem with the water - for some reason, the cold water was turning hot after a few seconds. So you can imagine it was difficult to brush your teeth or take a shower with warm (and not water) - we did complain to the reception but it didn't really help unfortunately. A small compensation would have been welcome but none were provided (even on the day we left). Also, we ask for a quiet room and were told that "all the rooms are quiet". Unfortunately, this was not the case. We were on the third floor, facing the street (Ermou) and it could get quite busy/noisy (even at night) and you can definitely hear cars, honking, motorcycle during the night (sound insulation could be much better). Also, there were no shelves in the room (unless you're tall enough - it's good we are used to travel light.

Nicely located and the staff was helpful and courteous. The hotel is in the city center, with access to many restaurants and shops. There are also bus stations and grocery stores within minutes. The room was ok - quite small, simple but functional and clean. We purchased a breakfast for one day and it was good and copious.

Stayed in April 2024

Very nice friendly staff at reception desk and at breakfast. Hotel is in an excellent location, could easily walk to everything. The room and the beds were very comfortable. Lots of great restaurants close by.

Stayed in April 2024

The staff was very friendly and also making you feel welcomed. The cleaner also did there job but even extra. All and all a great place if you’re in town

Stayed in April 2024

The hotel was excellent choice for our trip. The location of hotel was perfect! The staff was really helpful and the customer service was the best!

Stayed in April 2024

Everything was great. Nothing to complain about.

The furniture is new and modern. Although the room was small, it was beautiful and extremely clean and comfortable.

Stayed in April 2024

The room was a little small and we had the premium suite.

The staff were amazing and very helpful all of them both days. The room was clean and the location great.

Stayed in April 2024

nothing

all

Stayed in April 2024

-

location, clean room, polite and helpful staff

Stayed in April 2024

Generally not 5*. . Low pressure on showers made the experience painful

Location was amazing., service and people exceptional

Stayed in March 2024

Could have some more breakfast options but generally OK

Stayed in February 2024

In my room (503) the toilet was to high. It wasn't confutable at all. I don't know if it was only in that room.

Stayed in March 2024

akfast was varied, very good. Everything was fresh &very tasty. The atmosphere is pleasant in the dining room the staff was excellentand

Stayed in March 2024

Way too hot even with open windows

Stayed in March 2024

Room was hot for my liking.

Location and staff friendliness always willing to help.

Stayed in March 2024

There is definitely a lot of potential and room for improvement for the restaurant in terms of menu and space.

Everything.

Stayed in March 2024

Therecwas not enough travel information leaflets but Staff told us where to go.Good

Hotel is in Central position.We travelled from Athens and walked from train station to hotel which was 15 mins away. Our room was absolutly clean with nice comfortable bed.Staff was cordial and helpful.

Stayed in March 2024

i would prefer if the refrigerator was not entirely full in order to have space to add own things in like cosmetics and some items we bought. the arrangement of the bathroom was a bit strange - toilet seat totally adjacent to the shower glass which was a bit uncomfortable.

the hotel was nice in a good location. the personnel was very helpful and gave us our room a lot quicker than the check in time. we did not have breakfast but the area is full of bakeries. the area is sourounded by restaurants, very close to the shops and very close to the sea front.

Stayed in March 2024

the view and the עlass curtain wall wasn't as in the photos ... but not bad

almost everything

Stayed in March 2024

Seems there is no parking

A new clean hotel is nice decor. Rooms are comfortable and bathroom clean and modern. There is a work area provided and plenty of accessible power/usb charging Very close to the restaurant area

Stayed in February 2024

In the Hamam there should be a separate dress room in order to get dressed without sliding and sticking due to the steam. Also it would be convenient to place a door at the hamam shower so water is not spullen around. There was a bad smell when we opened the window and the same smell was also at the hamam floor. I informed the amazing personnel and they told they will look at it!

Everything

Stayed in February 2024

Excellent treatment from the staff. Very good location. Value for money

Stayed in February 2024

Very polite staff.

Stayed in February 2024

Excellent hotel. Location, breakfast, staff. I'll definitely come again.

Stayed in January 2024