i love the hospitality and kidness. I will definitely come back.

Stayed in October 2023

Nothing

The Ontas is a beautifully renovated boutique hotel that looks out onto a secluded courtyard just behind the Venetian harbour in Chania. The staff are all very kind and attentive and speak excellent English. Some of the best restaurants in Chania are only two minutes away. The Ontas is ideal for an over night stay, being about 20 minutes drive from the airport. It also makes a great base for exploring Chania and the surrounding region.

Stayed in September 2023

No complaints at all.

It has a good location on the not-so-busy part of Chania. The building is old but renovated, so it has the character as well as the comfort. The bed was comfortable, there is no lift if you have an upper room so be prepared. The staff were all extemely helpful leading up to our checkin and whilst we stayed there for information of all sorts of things from restaurants, beaches, sights etc.

Stayed in July 2023

The roof top

Stayed in August 2023

The stay in Ontas Traditionnel Hotel was super ! We arrived later than the normal check-in time so we received a message via booking letting us know how to get in and that the key would be waiting for us on the counter at the reception. It was very easy to access and the receptionnist were very nice, so kind. She answered all our questions and helped us find activities to do and Chania. She even called a boat rental to help us book a private boat, unfortunetly the weather wasn't on our side...

Stayed in July 2023

nothing

Beautiful hotel! our room was huge and very comfortable, the beds were so comfy . the location is fantastic, just close to everything and you have two big parkings just few steps walking . the staff was really good and helping us also with choosing the best restaurants ! we were happy about our choice

Stayed in July 2023

Location was just around the corner from the seafront harbour, it was a charming building and the staff were exceedingly helpful and friendly.

Stayed in June 2023

Easy self check in. Well located

Stayed in May 2023

Everything was fine.

Ontas is a charming boutique hotel in a renovated Venetian house on a street behind the old harbour in Chania. The rooms are spacious, full of character, and ours had a small balcony overlooking a quiet residential courtyard. The staff speak excellent English and are very helpful. Ontas lies a few minutes walk from the sea front restaurants. There is a large, free public car park just over five minutes away too.

Stayed in October 2022

The room was very good and clean. The location perfect!

Stayed in September 2022

Very accessible. Rooms were cleaned and towels, bedsheets changed often. The receptionist is very helpful and so sweet natured. 🥰😊

Stayed in September 2022

nice and comfy room with rooftop. perfect location in the not so busy part of the old town. super service with pick up and drop off to the airport.

Stayed in September 2022

a bit loud, you can hear someone walking through the staircase or children jumping in the room above, but it's such a charm of old tenement houses with wooden stairs. we booked a stay with breakfast. The hotel canceled breakfasts and refunded 8 euros per person. it's a pity, because we wanted breakfast. Unfortunately, when we found out about the cancellation of breakfasts, other hotels with good-value breakfasts were no longer available

very nice room, available kitchen with equipment and a terrace. overall a very friendly hotel

Stayed in June 2022

Great location, very helpful and friendly staff. The room was clean and cozy. The staff made sure we had a lovely stay at the hotel.

Stayed in July 2022

didn’t realise it was 20-25min walk to nearest beach and with family with kids it’s was a bit of a struggle under the hot sun.

very clean and spacious

Stayed in July 2022

Basic items were not available (we knew about it before booking) like kettle / coffee machine / iron.

The property is located close to all the attractions (Chania old town). walking distance to all the restaurants and the harbor. At the reception, Afrodite was very helpful and took her time to guide us on all the attractions, good restaurants, free parking and gave us a map. We kept our luggage early morning at the reception and came back later at night to checkin, it was a great help. The check in / out process was very easy. A welcome drink (Ouzo) was complementary for our stay.

Stayed in July 2022

The room its a bit crowded and small plus there is no possibility to dry towels and swimsuits from the beach.

Afrodite’s attentions and welcome were unprecedented and really helpful. She is a hearty person and extremely dedicated to her guests.

Stayed in July 2022

everything was perfect

everything was perfect and as described ! every question we had was answered ! thanks a lot

Stayed in July 2022

Very helpful staff! Hotel is for the price very good, spacious rooms, very clean and has excellent location! We are happy we stayed here and would recommend it always!

Stayed in June 2022

helpful staff, great location, comfortable and clean room

Stayed in June 2022

It was all fine.

Very friendly staff. Clear instructions for entry as i arrived late at night. Excellent location

Stayed in May 2022

Can't think of anything

The location was excellent, being close to all the sights without being too noisy or busy. Our host was efficient and informative. There was no breakfast, but we had been advised of this in advance - and were properly refunded. There are plenty of eating places nearby.

Stayed in May 2022

A kettle in the room to make tea would have been nice.

Afrodite was extremely helpful, friendly and easy to get in touch with. We stayed at the hotel for a night and she looked after our suitcase while we spent a week walking in crete before coming back to the hotel for another night. Afrodite and the other members of staff gave great restaurant recommendations as well. The hotel is in a great location. The bed was comfy and the shower very good.

Stayed in May 2022

small but cute, big rooms and bed

Stayed in September 2021