Quiteness of facilities Kindness of staff

Stayed in March 2024

Very nice kind and helpful staff in all departments. Very clean and tidy facilities Great buffet and good food. Located near a great walk on the Riverside

Stayed in January 2024

Parking access is not very easy.

Nice place, perfect for one night brake during travel. Great breakfast.

Stayed in December 2023

all was good - little old bathroom facilities

Very good breakfast! delicious and a lot of choices !

Stayed in October 2023

Parking place not really organized (a place behind hotel) and full.

Good for transit.

Stayed in September 2023

The recepcionist wasn't kind

the breakfast

Stayed in August 2023

The hygiene could be a bit better in the room that we had. Especially in the bathroom.

Great roof bar/restaurant for the evening. Has a parking on the back of the hotel which can be used. Overall appears as a modern hotel to be in. Used a car, however it seems to be on walking distance to the center as well.

Stayed in August 2023

Nice hotel with good breakfast, is the possibility for parking.

Stayed in August 2023

For one night, everything was fine!

Stayed in August 2023

The carpet had stains and there was a pungent smell in the hotel

the food at the restaurant was good

Stayed in August 2023

We arrived there in the middle of a heatwave and the hotel was saving costs on AC. The elevator was a sauna, the toilets next to the rooftop terrace were unusable (the soap in the dispensers was at 40C, there was no ventilation, you were literally suffocating due to the extreme heat), the room we stayed in was unusable for about 1h until the AC, set on max, kicked in.

Big room. Lovely rooftop terrace. Convenient for a 1 night stop on the way to the Greek islands.

Stayed in July 2023

The elevator didn't operate from the ground level near to the parked car, so we had to go to the reception level in order to go down by elevator. At breakfast, to drink tea, we had to ask for hot water and the choice of tea bags was very limited.

This hotel is ok. Not far from the center of Serres, in a quiet area, parking ok, breakfast generally acceptable.

Stayed in July 2023

The room had a view of the park, but at night from 23PM-03 AM you could hear some rather unpleasant beeps from the area of the trees. I suspect that these are solar-charged devices that are triggered at night to repel bats. I reported it to the reception, but of course they pretend they don't know anything. We were two mature people, so there is no question that we were wrong. Avoid the cameras from the park.

Breakfast good , nice place in the cofee bar.

Stayed in July 2023

First and foremost, our room was located behind the rooftop where a party was taking place. Throughout the night, the noise levels were unbearable. At 3:00 am, two or three girls were loudly playing, screaming, and even moving furniture, creating a constant disturbance. Despite our best efforts, we were unable to get a decent night's sleep. The hotel's lack of control over the noise from the rooftop party was highly disappointing and affected the quality of our stay. However, the spa facilities at the hotel fell short of expectations. Described as a spa, it was more akin to a gym with a pool and sauna. The limited operating hours of the spa were particularly frustrating. Despite being advertised as open until 9:00 pm. When I arrived at 8:30 pm to utilize the facilities, the spa's receptionist informed me that the spa closed at 8:45 pm and I didn't have time to utilize the facilities. The inconsistency in the information provided by the staff was disappointing and left me feeling misled. I hope that the hotel management takes this feedback into account and makes improvements to ensure a more peaceful and accurate experience for future guests.

The breakfast at the hotel was satisfactory. There were decent options available, and the quality of the food was acceptable. It provided a decent start to the day and was one of the few redeeming aspects of our stay. Also, the coffee was good. The room was clean and spacious.

Stayed in July 2023

Breakfast was poor for a 4 star hotel.

Stayed in June 2023

Everything is worn out. Total lack of interest towards the client. There are not many accommodation solutions nearby and then, on the principle that you have nowhere else to go, you gladly accept what is offered to you. Shower gels filled with water. At the breakfast you have to pay extra for coffee. The still wather from the minibar was unsealed, the examples can go on…

Breakfast was fine. The balconies are a plus.

Stayed in May 2023

The price of the room was a bit too high. At some not so apparent spots there was dust. There was mold on the shower walls and the bathroom also smelled of mold. Never park in the front of the hotel as there is a bump after the slope that the underside of most cars will hit the ground.

The breakfast was good with gluten free bread and other choices. The room was not dirty. Staff was polite.

Stayed in June 2023

The carpet at our room 201. Someone should take care of it. Change it with a new one!

Friendly staff, comfortable beds and pillows, free parking available, clean, nicely decorated. Breakfast coffee a plus

Stayed in May 2023

No kettle for coffee or tea in the room Room smelled a bit closed The pool wasn't available due to pasxa

Good location on Serres Nice views Large rooms Comfy bed

Stayed in April 2023

There are signs of ageing of the tapestry and I expected to have lifeguard on duty.

Location, breakfast, staff. We were pleasantly surprised that we had door between our rooms which made the stay very good for our family. The hotel is very spacious and the rooms are large enough.

Stayed in April 2023

sauna is paid. separated for men and women. also theres a working timetable which is not exactly as the timetable shown on booking, but otherwise, decent.

really decent. make sure to read the timetable for the pool and spa.

Stayed in March 2023

Carpets in the room could use some refreshment or need to be cleaned really good.

Hotel is on good location. Staff was really good. Rooms were fine as well. Breakfast was pure classic.

Stayed in January 2023

We stayed on 2nd floor and it was too noisy(you couldnt sleep) until 12:30 clock midnight due to the fact that bar operates on 3rd floor

Clean and well decorated and modern hotel. Very good breakfast Private parking

Stayed in December 2022

Nothing really. Everything's fine !

Clean Room with river view An ideal spot to explore the city of Serres and near by areas Personnel always with a smile. Always return to this hotel Walking distance (10 mins) from city center. Quit neighborhood ! Nice Breakfast with variety also from local tastes !

Stayed in November 2022