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Reviews of Pilot Beach Resort 5 stars

Main Street, Georgioupolis, 73007, Greece

#34 of 106 hotels in Georgioupolis

Guests' Choice

Review score

Based on 56 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.9

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 8 May 2024

    9.0
    Excellent resort hotel
    • Leisure trip
    • Couple
    • Deluxe Panorama Suite with Pool View
    • Stayed 7 nights

    Very well presented resort. Staff excellent especially evening reception team and Stavros in Greek restaurant - great host. Food excellent. A calm feeling to the place to relax. Beach through tunnel excellent. Room huge (panoramic) maid service 100% good - large balcony needed extra furniture - sun loungers added on request. Nice beach walk to town.

    Stayed in April 2024

  • Reviewed: 4 October 2023

    9.0
    Unexpected treat in a great location
    • Leisure trip
    • Couple
    • Twin Bungalow with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    There is a major road going through the middle of the resort which causes a lot of external noise especially at night

    Great location and facilities

    Stayed in October 2023

  • Reviewed: 30 September 2023

    9.0
    Great place to stay with our 5 month and 4 years old girls!
    • Leisure trip
    • Family with young children
    • Superior Twin Bungalow with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    The beds weren’t the style that we like (even when they replaced to hard mattresses it wasn’t comfy enough).

    The beach was great! Even though we were staying at the far side of the resort it was close enough and is great. Although the hotel was full it didn’t feel like it (maybe in one dinner) there are plenty spaces to chill and enjoy with the little ones .

    Stayed in September 2023

  • Reviewed: 28 June 2023

    9.0
    Great
    • Leisure trip
    • Family with young children
    • Superior Twin Bungalow with Pool View
    • Stayed 2 nights

    A bit on the pricey side compared to other options, especially on the pricing of alcoholic mixed cocktails.

    Loved the location and facilities all were beautiful and well kept. Service was overall pretty good.

    Stayed in June 2023

  • Reviewed: 4 June 2023

    8.0
    Pilot beach hotel was clean, relaxing and enjoyable
    • Leisure trip
    • Family with young children
    • Family Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    it wasn’t peak season when we visited (end of May, beginning of June) but on multiple occasions we had to queue for dinner or wait for service. i

    The food was amazing with many choices. There were organised football sessions which my kids enjoyed but every day there was something to do. in addition, the pool and beach are beautiful and clean.

    Stayed in June 2023

  • Reviewed: 30 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Bungalow with Pool View
    • Stayed 6 nights
    • Submitted via mobile

    Personal was quite cold, badly organized lines in the restaurant. Particularly child animator was not on his spot and probably not very fiteable to work with children

    Nice property, location and service. Children animation is organized on a high level.

    Stayed in October 2022

  • Reviewed: 30 September 2022

    10
    perfect resort for relaxing holiday
    • Leisure trip
    • Family with young children
    • Family Junior Suite
    • Stayed 9 nights
    • Submitted via mobile

    just to be really picky, the mattress was bit on a hard site for my liking. also disappointed that you couldn’t get free drinking water and had to keep buying bottled water, beside the cost, it is all the wasted plastic bottles that I don’t agree with

    what a beautiful resort. great facilities, clean, comfortable, beautiful grounds, great beach, never felt crowded or noisy, very friendly and attentive staff. The management and staff know how to run a hotel.

    Stayed in August 2022

  • Reviewed: 29 September 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Twin Bungalow with Pool View
    • Stayed 1 night
    • Submitted via mobile

    dated needs refurb

    the staff were incredible

    Stayed in September 2022

  • Reviewed: 26 September 2022

    10
    friendly and elegant
    • Leisure trip
    • Family with young children
    • Superior Twin Bungalow with Pool View
    • Stayed 24 nights
    • Submitted via mobile

    Friendly and elegant

    Stayed in August 2022

  • Reviewed: 11 September 2022

    10
    Would recommend it to anyone. Exceeded our expectations
    • Leisure trip
    • Couple
    • Superior Twin Bungalow with Pool View
    • Stayed 14 nights
    • Submitted via mobile

    Road noise, improvement could be made to the timetable, cost and use of their “petit train”

    Excellent choice of food and very attentive staff. Meals very well priced with a variety of dining options. Very clean environment throughout the resort.

    Stayed in September 2022

  • Reviewed: 4 September 2022

    8.0
    really lovely stay, would recommend if you like a good hotel and great beach. and visit Rethymno, it’s fabulous.
    • Leisure trip
    • Group
    • Family Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    using the app to book tables in the restaurant meant you had to be quick and remember to get tables.

    good layout and never felt crowded. great beach, good pools, good food.

    Stayed in August 2022

  • Reviewed: 14 August 2022

    10
    Fantastic, will be back
    • Leisure trip
    • Family with young children
    • Superior Twin Bungalow with Pool View
    • Stayed 10 nights
    • Submitted via mobile

    A shuttle to the local towns

    Private beach, booking drinks using numbers, lunch facility for kids, food was exceptional.

    Stayed in July 2022

  • Reviewed: 12 August 2022

    9.0
    It was wonderful and we thank the amazing staff.
    • Leisure trip
    • Family with young children
    • Superior Twin Bungalow with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    We had feedback regarding the little train- this is a very useful and fun way of transport but it is over priced! Especially compared to taxi prices and availability. I understand some charge but shouldn’t be three times (or more) of price of taxi.

    We enjoyed our time very much. The facilities were great for family vacation, and the staff was absolutely wonderful.

    Stayed in August 2022

  • Reviewed: 20 July 2022

    10
    Everything was perfect. The best possible service, food and location. Me and my family had really good time here!
    • Leisure trip
    • Family with young children
    • Twin Bungalow with Sea View
    • Stayed 10 nights
    • Submitted via mobile

    Everything!

    Stayed in July 2022

  • Reviewed: 9 July 2022

    9.0
    As my first time in Crete, this resort has encouraged me to want to return again, very soon.
    • Leisure trip
    • Family with young children
    • Twin Bungalow with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    The room balconys are overlooked by neighbouring rooms, so there is no privacy. Couples tables are all on the edge of the restaurants, so we were mainly sat in direct hot sunlight, while tables for 3+ seating were shaded.

    I like the staff who were all extremely friendly. Also the location next to the beach. The pools are clean and well maintained as are the gardens. Room service was good and the reception desk very helpful. I would definitely come back here again.

    Stayed in July 2022

  • Reviewed: 15 June 2022

    9.0
    Beautiful resort perfect for families with young children.
    • Leisure trip
    • Family with young children
    • Superior Twin Bungalow with Pool View
    • Stayed 4 nights

    I wish there were a few more food options. The entertainment was also not the best.

    Beautiful beach resort. Perfect for families with young children. We chose the half board option but loved the tasty corner for our kids and were so thankful that they could eat a free lunch. The room was a good size and we were right on the beach.

    Stayed in June 2022

  • Reviewed: 9 June 2022

    10
    We were really impressed with the hotel and will definitely be returning.
    • Leisure trip
    • Family with young children
    • Superior Twin Bungalow with Pool View
    • Stayed 6 nights

    Just a few items of nitpicking: The buffet dinner offered a large variety of food, but still sometimes we struggled to find anything really tempting (it's entirely a matter of taste, of course). The foods served are a bit toned down in taste; probably aimed at German/North European guests. The playground is unfortunately not shaded in any way, so cannot be used during the day (too hot). Finally, it would be useful to cordon off pedestrians from cars in the tunnel linking the two parts of the hotel.

    We got an upgrade to a room on the beachfront; it was absolutely amazing. The hotel is quite large, but very well organised. We really appreciated the late dinner on the day we arrived very late. There are no queues in the dining area and you can always find a sunbed. Based on the description we were a bit concerned about the fact that a road bisects the hotel premises, but there is absolutely no noise from the road and the two parts of the hotel are linked by a tunnel that you can even drive through. We also liked the fact that we could park very close to the room.

    Stayed in June 2022

  • Reviewed: 21 April 2022

    10
    arrive and relax
    • Leisure trip
    • Family with young children
    • Family Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    amazing hotel, good food, very family friendly, cannot find fault

    Stayed in April 2022

  • Reviewed: 6 November 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Twin Bungalow with Pool View
    • Stayed 13 nights
    • Submitted via mobile

    Nothing, all was perfect)

    Beach, staff, kitchen - all was amazing.

    Stayed in October 2021

  • Reviewed: 10 October 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Junior Suite (2 Adults + 2 Children)
    • Stayed 7 nights
    • Submitted via mobile

    The hotel would be perfect if the bedrooms were updated.

    Fantastic pools, beautiful location tucked between the sea and mountains, lovely beach, plenty of loungers, lots of space, beautiful landscaping and surroundings, excellent facilities, good food, a number of restaurants to choose from. Train to nearby lake. Friendly staff and spotlessly clean.

    Stayed in October 2021

  • Reviewed: 16 August 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Bungalow with Pool View (2 Adults+ 2 Children)
    • Stayed 30 nights
    • Submitted via mobile

    Some personal from bar and restaurant are unpleasant

    Wonderful large territory with garden. Big central swimming pool with nice island. Safety territory. Excellent cleaning at the room every day.

    Stayed in August 2021

  • Reviewed: 11 August 2021

    10
    Nice!
    • Leisure trip
    • Couple
    • Twin Bungalow with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Something that is really annoying is the “towel chair reservation” at the pool and beach. People simply let their towels there forever, from one day to another, monopolising the best chair places. We got at the beach everyday around 8h and the front row of chairs at the beach were all marked with towels and few of them we saw people arriving to use it only in the late afternoon, so it was the entire day there, blocked without use. The hotel advises not to do that, but it is not enough. They should collect all the towels left from one day to another, would already help and be fair for the ones who arrive early at the beach.

    It is a really big compound and many different options of rooms. We could park our car just next to our room, what make our stay even easier. We stayed on the room 2120 and it was clean, good size, comfortable bed and beautiful view. Despite the number of families and children around, we didn’t have problem with noise. The resort offers good options of restaurants for all meals, plus pool and beach service. The beach of the hotel is amazing. The staff is efficient, not so friendly, but efficient. The room was cleaned everyday. It is definitely a place for families with children, just have it in mind.

    Stayed in August 2021

  • Reviewed: 26 July 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Bungalow with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Excellent resort

    Stayed in July 2021

  • Reviewed: 27 June 2021

    10
    Everything was perfect!
    • Leisure trip
    • Couple
    • Twin Bungalow with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The breakfast was rich and delicious. Overall the food was fantastic, with lots of options for dinner.

    Stayed in June 2021

Showing 1 – 25

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