Episkopou Nikiforou 7, Chania Town, 73132, Greece
#41 of 131 hotels in Chania Town
Guests' ChoiceBased on 155 hotel reviews
9.3Cleanliness
9.6
Comfort
9.5
Location
9.8
Facilities
9.4
Staff
9.7
Value for money
9.4
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 June 2021
Hamza
FranceUn excellent stay in a very comfortable place. Very clean, large new apartments and well located.
Stayed in June 2021
Reviewed: 27 June 2021
Mariyana
United StatesThe location was perfect as everything was very close. The rooms were cleaned every day and towels changed. The staff was excellent and provided wonderful recommendations for transportation and places to visit.
Stayed in June 2021
Reviewed: 9 October 2022
Morten
DenmarkReally loud, much noise from neighbors and upper floor
Location, clean and nice rooms
Stayed in October 2022
Reviewed: 13 August 2022
Clara
ItalyWe expected a SUITE and had a normal room with NO balcony. To dry beach towels etc we used terrace. Up 2 flights of stairs.Not so comfortable. Noisy (beautiful)floors and bed. Two dead cockroaches even after the cleaners had had 24 hours to clean. It is a lovely place BUT could be SO much better.
Great location. Beautiful room.
Stayed in August 2022
Reviewed: 6 July 2022
Efi
GreeceNo soundproofing, we could hear everything everyone from the hallway, from the room next to us, and from the room above.
Great location, nice rooms, friendly staff
Stayed in May 2022
Reviewed: 16 June 2022
Mavreen
United KingdomOn arrival noticed room was not cleaned properly, hairs all over bathroom & in main room. Had to wait around as rooms were hoovered, as rather than hoovering the rooms that weren't cleaned properly the owner kept asking me to point out the hairs to hoover, no apologies for the inconvenience was offered, mainly the owner feeling burdened declaring she felt the need to clean the rooms herself the next day rathed than the cleaner. Also, images of a dining area & square footage of space for the booked roomed led me to believe space was bigger, owner said she only unlocked the dining space up if a family booked the space, I was too eager to leave to explore, after having to wait around during the hoovering, to question this with the owner.
Cozy bed, located in the Old town making the area easy to explore, pleasant shops and stalls.
Stayed in May 2022
Reviewed: 7 June 2022
Shaun
United KingdomRoom air conditioning was a little weak, and also noise carried from the room above and kept me awake from 5am on the first morning I was there (I think it must have been a family getting ready to go to the airport because it sounded like a herd of elephants up there!)
Great location, very friendly staff, clean large room and overall good facilities
Stayed in May 2022
Reviewed: 7 November 2021
Eftychia
GreeceOur room was at first floor, room 101. Due to poor soundproofing, there was extreme noise from upstairs and from the doors of other rooms opening and closing. Twice we woke up during night. Furthermore, while it was clearly written on our reservation through Booking.com that our room was a Junior Suite with a balcony, we were given a room with no balcony and smaller than what our reservation stated. The owner, a woman that was there during our check in, refused to even look at our reservation and insisted that Junior Suite has no balcony and that this was a mistake of Booking. com. When I suggested to her to contact Booking.com in order to fix this mistake, she replied that it is too difficult to contact Booking.com and get an answer. So instead of a room with balcony she proposed that we can use the buildings terrace, on the third floor (by stairs-no elevator). What really made us furious, was not the fact that there was not a balcony in our room, but the unprofessional way that the woman handled the situation.
Clean room, nice wooden decor
Stayed in October 2021
Reviewed: 20 October 2021
Bertus2000
BelgiumIt was very warm in the apartment. Also it was noisy with traffic the whole night through and from 7.30AM religious prayers from the church opposite. If you don't mind then book this apartment. We booked and payed for the Deluxe Apartment of 80m2 but apparently after measuring it was smaller... The pictures did not match with what we got
The styling is very nice, perfect shower and good beds, friendly host. Very well situated at the beginning of the city centre.
Stayed in October 2021
Reviewed: 11 July 2023
Anonymous
AustraliaNothing
Beautiful modern set out. Large room. Friendly staff and in the perfect location!
Stayed in July 2023
Reviewed: 13 July 2022
Anonymous
GermanyModernes Design
Stayed in July 2022
Reviewed: 11 May 2022
Anonymous
Finlandgreat location and a pleasant apartment. We liked our stay a lot.
Stayed in May 2022
Reviewed: 20 June 2021
Anonymous
SerbiaGreat location, large and well-designed room, lovely Polixeny and her tips on what to do :)
Stayed in June 2021
Reviewed: 31 May 2024
Reinis
LatviaThere are no comments available for this review
Stayed in May 2024
Reviewed: 19 May 2024
Maria
CyprusThere are no comments available for this review
Stayed in May 2024
Reviewed: 16 May 2024
Betul
TurkeyThere are no comments available for this review
Stayed in April 2024
Reviewed: 16 May 2024
Yuen
Hong KongThere are no comments available for this review
Stayed in May 2024
Reviewed: 12 May 2024
Iro
GreeceThere are no comments available for this review
Stayed in March 2024
Reviewed: 3 May 2024
Byron
CyprusThere are no comments available for this review
Stayed in April 2024
Reviewed: 19 December 2023
Dimitris
GreeceThere are no comments available for this review
Stayed in December 2023
Reviewed: 16 November 2023
Akisps13
GreeceThere are no comments available for this review
Stayed in November 2023
Reviewed: 3 October 2023
Ioannou
CyprusThere are no comments available for this review
Stayed in October 2023
Reviewed: 16 August 2023
William
AustraliaThere are no comments available for this review
Stayed in August 2023
Reviewed: 12 August 2023
Vasileios
GreeceThere are no comments available for this review
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content