Spirits and cocktails are not included in to all inclusive. I should know it when making a booking.

Location, food, staff, room.

Stayed in May 2024

This was an all inclusive holiday,the beer was watered down and just not very nice. the cocktails you have to pay for, so it's not really all inclusive. Also there is no entertainment in the evening at all so we had to go out every night. defeat's the idea of it being all inclusive even more.

All the food and staff were amazing.

Stayed in September 2023

Juice could be better. Pillows were a bit too big and hard.

Big pool, big rooms, very clean, good service, helpful staff, great choice of food, tasty coffee and ice-cream, good location: a beach, bus stops, car rentals, excursion organisers and shops nearby.

Stayed in September 2023

Shower cabin is small.

Everything was great, hotel is clean, staff is friendly and helpful, all the tram - reception, F&B team is exceptional, housekeeping is keeping hotel clean and tidy. One night we had a problem with laud neighbours, who was having private part on the balcony and was not letting anyone sleep. Night reception attended issue immediately after reported - well done, very efficient. Food was very good, repetitive, but we always found something we like there - always fresh vegetables, fresh fruit, meat, fish, plenty of side dishes, deserts. All inclusive includes only beer and vine from alcohol - the rest to be paid, but we didn’t mind. Location is good, just 3-5 min to the beach, many shops, restaurants around, mini golf just across the road, car rental next door, Rethymno 1 hour by food, but also bus available, bus stop is located few minutes away from the hotel (we try to take it once but was full and didn’t stop) so we rather walked there. The best, what they have in this hotel are 3 massage armchairs at the lobby, you drop coin of €2 there and get 8 minutes of very pleasant massage, love it! We recommend Rethymno Village Hotel, definitely yes!

Stayed in September 2023

The pool was very large and the beach is located less than a 5 minute walk away from the hotel. Food was always served on time and the staff was very friendly

Stayed in September 2023

Pool could be cleaned more often

Friendly staff Hi-speed wifi (90 Mbit) All inclusive food almost all day, ice cream, beverages, biscuites... Next to bus stop station Nice, wide and clear beach Billiards, air hockey, table tennis Room with spacious balcony Room service every day Pool dimensions

Stayed in August 2023

The lack of lift. We were on the first floor with a baby.

Fantastic staff, great pool. Air conditioning kept the room cool at night. Daily cleaners were friendly. Food was delicious and so many choices. After reading reviews on here we thought the choices would be limited but in fact it was quite the opposite. There were many options for food and beverages. Hotel was in a perfect location for walking around the local restaurants and shops. And an easy few minutes walk to the beach. 10€ taxi into the old town

Stayed in August 2023

There were cockroaches. Safe and luggage store were for additional cost. I would not call all inclusive, as only beer and wine was for free, and it was awful. Also the soft drinks was undrinkable. Breakfast were disappointing. Dry scrambled eggs, oily fried eggs, low quality meats and cheese. No sweetener and no plant based milk,

Close to the beach, close to many shops. Pool was great! Rooms were spacey and clean, however we saw cockroaches on the corridors. Late checkout was possible for 20 euro.

Stayed in August 2023

Allinclusive not very good just beer and softdrinks but that because of very good price

Parking infrint of hotel Very central Value for money

Stayed in June 2023

Great hotel. Super clean and staff very professional, polite, and helpful. Our room was lovely . Very spacious and lots of storage. The food was outstanding and delicious. The snack bar by the pool had pastries and ice cream which the kids really enjoyed. Thanks

Stayed in June 2023

There is nothing to not like

Cleanliness, friendliness and roll on arrival was very tasty

Stayed in June 2023

-food was ok but there was not so much variation. But the price for an all inclusive was really low compared with other hotels, so you can not expect the same -the bar area was not so cozy in the evening

-the hotel was very clean, not only the rooms but also the swimming pool and common areas -rooms were spacious -staff was really friendly -location was central

Stayed in May 2023

Not a very nice view from our balcony but didn't really matter as we really only used the room to sleep

Lovely clean and comfortable room, varied choices in the restaurant, very nice and friendly staff.

Stayed in October 2022

breakfasts were too repetitive, hardly anything changed. other meals were ok. Had better food in hotels at the same level.

A good starting point for exploring the Crete island.

Stayed in October 2022

No shower and shampoo in the bathroom.Only small soap

Great staff, value for the money,good and tasty food,clean,nice pool

Stayed in October 2022

All smoking guests outside the designated area.

Good food, clean, helpful and friendly staff

Stayed in September 2022

More hangers for clothes and towels in the bathroom are needed. There was a cat sneaking around the pool-side part of the restaurant that seemed to disturb some of the guests.

This is simply the extraordinary hotel with a pool in the calm and nice Platanes very close to Rethymno with amazing (and hardworking) dedicated staff, from the reception, restaurant to daily cleaning service. You can be sure that they will go extra mile to make you fully enjoy your deserved holiday. The hotel is well maintained and the bathrooms seem to be recently renovated. Everything is very clean. The room was comfortable with a nice balcony and the view over the pool and the sea behind. The towels were changed on a daily level or when requsted and they were stocked by soaps. Complimentary water provided in the fridge on arrival. Amazing and kind reception staff is available for assistance at all times. The restaurant staff was always with smile serving delicious and varied food with lots of vegetables, that we liked. The AC usage was free and guests should check the booking conditions since this can be charged depending on the agency/booking platform through which the reservation is made.

Stayed in June 2022

Only good thing can write. Excellent hospitality, polite and professional staff. Tasty and variety food and good beverages Spotless clean room every day serviced, also in common areas. 5 minutes walk to the beach. Close to bus stops. Clean pool with enough sunbeds. Keep the good service! Will visit you again very soon :)

Stayed in June 2022

Spirit selection on drinks but you can't grumble for the price.

Great location. Good selection of food and staff work ethic is faultless, always smiling and cleaning. Would definitely return. Great value for money.

Stayed in July 2022

The hotel exceeded our expectations. everything was perfect: cleanliness, proximity to the beach, kindness of staff, perfect for relaxing and exploring the attractions of Crete

It is a three-star hotel of a very high standard, renovated, very clean, meals are varied and tasty

Stayed in June 2022

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Nice stuff. Close to the beach.

Stayed in May 2022

Staff / reception

- Dinner - Stuff add lot of food to peoples plates even they ask just a little a bit and then people does not eat that much. Waste of food. - sound insulatio - Huge pillow

Stayed in October 2021

Not So much Variation of food All inclusive buffet Almost the same kind of Food every day Not A single Activity No fitness room No Shampoo only bar small soaps

The Rooms Cleaningness very Good Comfy beds , Good Ac, and refrigerator In the rooms and Very Good Homely Environment Restaurant And Shops Arr Very Friendly, hard working Workers

Stayed in October 2021

Every single thing!! Best hotel we’ve stayed in in Crete.

Stayed in August 2021