Akti Enoseos kai Sarpidonos Old Harbor, Chania Town, 73132, Greece
#32 of 126 hotels in Chania Town
Guests' ChoiceBased on 39 hotel reviews
9.5Cleanliness
9.7
Comfort
9.8
Location
9.8
Facilities
9.3
Staff
9.6
Value for money
9.1
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 23 April 2024
Cheryl
United KingdomEverything about our stay here from start to finish was fantastic. It was my husbands birthday and we were surprised with wine and cake in our room on arrival. The staff couldn’t have been any nicer and looked after us. We were leaving early on the morning to fly and they made us up a breakfast box. Elia on reception is amazing, so kind and friendly and gave us so many recommendations of restaurants and bars. You couldn’t get a better location to walk to everything and the views and sunsets from the room were amazing. We are already planning a return visit as soon as we can :-)
Stayed in April 2024
Reviewed: 23 April 2024
Yonglin
United StatesSimple breakfast at cafe next door, could be better for 5-star place. No 24-hour front desk, but it’s ok.
Great location right at the port. Spacious and comfortable room. Private parking on site is convenient. Friendly staff.
Stayed in April 2024
Reviewed: 2 April 2024
Donna
United StatesObviously, there is nothing I didn’t like about this property 🤍
What an impressive property, beautiful room located on the water with a view to die for, from the quality of the bed, the linen, the pillows, and the eye for detail, I was very impressed !! But I have to give a huge thank you to the young woman that looks after the property Elia , she went out of her way to make my experience fantastic. Her recommendations of where to eat and where to visit on the island ( which she nailed) were excellent, thank you young lady for making me feel like part of the family and also to the staff at the bar and the young woman that served me breakfast every morning. What an impressive group. Thanks Donna 🦘
Stayed in March 2024
Reviewed: 13 November 2023
Molly
United StatesNothing, this was perfect.
The manager, Elena was so helpful. She had great food recommendations and packed me to-go breakfasts when I had to leave early for activities. I had such a wonderful time and cannot say enough. The room was impeccable, the shower impressive, and the location was perfect. I walked all around the shops and had dinner right next to the hotel with a view of the marina. There was even a local concert 2 streets over from the hotel where people gathered to enjoy the music!
Stayed in November 2023
Reviewed: 3 November 2023
Kay
United KingdomA balcony would have been good, but we knew there wasn't one on booking and didn't mind - it is just the style of the building.
Beautiful room in an absolutely excellent location, right on the harbour in the old venetian port. View from the room was amazing - this was the reason we booked this hotel and it did not disappoint. the room and the bed were extremely comfortable. We had a very comfortable and restful nights sleep. Although in a busy location, we were not disturbed by noise. The lighting in the room was very impressive, no detail had been overlooked, and the bathroom was very stylish. Staff were extremely pleasant and helpful, and breakfast was fresh and plentiful. All in all, a very nice start to our holiday, would definitely recommend.
Stayed in September 2023
Reviewed: 12 October 2023
Joyce
United StatesA beautiful hotel in the best location in Chania.
Stayed in October 2023
Reviewed: 24 September 2023
Dianna
AustraliaAbsolutely nothing!
These suites were absolutely amazing. The decor was so modern and beautiful. Prime location for the town. Walking distance to all the restaurants and bars. Elia our host was so helpful and friendly. She suggested so many amazing places to eat and visit. Would definitely come back here. Loved it!!
Stayed in September 2023
Reviewed: 20 September 2023
Marie
United Kingdomno complaints everything was perfect.
I have dietary requirements and Elia was very helpful organising the breakfast for me. She was also helpful organising taxis and recommendations to restaurants. The Riviera Suites is in a great location with excellent views and easy walking distance into the town or the beach.
Stayed in September 2023
Reviewed: 19 September 2023
Bramall
United KingdomNothing it was truly amazing
1st class experience. The property was very high end and the staff were outstanding.
Stayed in September 2023
Reviewed: 13 September 2023
Gail
United KingdomSuch wonderful, helpful staff. Breakfast was very good served by the ever smiling Stefania.
Stayed in September 2023
Reviewed: 11 September 2023
Juan
ArgentinaThe building has not elevator.
Miss Elia was very nice and helpful all the time. Breakfast average
Stayed in September 2023
Reviewed: 21 August 2023
Helen
AustraliaWe didn’t have a balcony
Excellent location Amazing view of Harbour Lovely breakfast
Stayed in August 2023
Reviewed: 20 August 2023
Eli5ee
AustraliaNothing.
Loved the area. Gorgeous views to match the best room I've ever stayed in. Very spacious, with great facilities. Close to everything within Chania! The breakfast was mint but the highlight for me was the bathroom. Oh I could go on and on about it. Highly recommend.
Stayed in August 2023
Reviewed: 20 August 2023
Barnz
AustraliaGreat location! Great staff! Loved the room, very modern.
Stayed in August 2023
Reviewed: 11 August 2023
Sophie
United KingdomNothing- this really was an exceptional stay.
The excellent location and beautiful room combined with staff who could not do enough to assist really made this trip very special. Elia in particular could not do enough to help. She gave great recommendations for local restaurants and even booked them for us! She was so thoughtful and really wanted to make our trip totally idyllic. The location is ideal for exploring Chania (and further afield), and our room (101) had a gorgeous view from the balcony of the harbour so it felt like one could enjoy the Old Port from the comfort of the room! The room was spotless and the air con was up to the task of a Cretan August. Really could not recommend this hotel enough!
Stayed in August 2023
Reviewed: 25 July 2023
Harry
United StatesNothing
It was exactly as described
Stayed in July 2023
Reviewed: 21 July 2023
Antonietta
AustraliaNA
Everything was superb. Hostess was amazing & most helpful.
Stayed in July 2023
Reviewed: 23 June 2023
Andrew
United KingdomThe air con was not particularly effective but there was also a ceiling fan .
Breakfast great . staff friendly and very helpful . Parking a bonus . Location fab .
Stayed in June 2023
Reviewed: 16 June 2023
Timothy
United Statesnothing
Staff was excellent; Elia greeting us was very friendly and welcoming and room had bottle of wine waiting; Stefi for breakfast was very friendly and made wonderful breakfast; the location and view was stunning !!
Stayed in June 2023
Reviewed: 15 June 2023
Tamar
IsraelThe location, the view of the harbour, the room was spacious and clean. Elya was very kind and helpful and upgraded our room.
Stayed in June 2023
Reviewed: 10 June 2023
Gino
Australianothing
This property spared no technology, it have things state of the art and finesse !! the decor and design is amazing from the staircase to the view, it’s brand new, and so we’ll appointed, very quiet sound proof rooms. I wanted to live there permanently!!. the location well view, view overlooking the harbour class and comfort. outside bars cafes restaurants right there. the hostel Elia was so amazing don’t stay anywhere else this is the best
Stayed in June 2023
Reviewed: 24 May 2023
Alicia
United StatesN/A
The property was clean, spacious and had a wonderful view. The bed was very comfortable.
Stayed in May 2023
Reviewed: 19 May 2023
Sherry
United StatesNo negatives at all.
Enjoyed the breakfast and Sailing Club location very much.
Stayed in May 2023
Reviewed: 10 May 2023
Miranda
United Kingdomparking was scarce
fabulous location on Venetian harbour front
Stayed in May 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content