Rooms needed some maintenance or updating.

Breakfast amazing, staff friendly and helpful

Stayed in November 2023

Definitely not a 5 stars hotel. Staff at the reception very rude (the only exception was an Asian guy, super kind). The spa is paid, and quite expensive. The room cleaning was poorly made. I had a problem with the safety box and they could not save that on the same day as it was Sunday (apparently there is not experts on safety box available on Sundays, so I could not access my belongs). In case you need to iron your clothes, have in mind that its almost a miracle to have an iron available.

Beach, location good, easy to rent a car

Stayed in September 2023

We booked a room and since traveling with our service dog they moved us to another room which was fine. In the new room the sofa bed was broken, and when we were able to open it the mattress was dirty. We called to the front desk they sent house keeping to bring two cots. I did not order a room with cots. The sofa was broken as I said where we had to turn the cushions around so we could sit on it. They said they were going to replace it and we were there for 10 days and it was not replaced. The air conditioning was not working well after the third day of being uncomfortable they sent maintenance up and he fixed it. It is advertised they have a refrigerator in the room for use, then upon arrival there is a sign stating use is prohibited. They advertised mini kitchen there were scarce utensils to use and we had to buy a sharp knife and mixing bowls. The amenities were beautiful to look at but we felt discouraged to use.

The property was absolutely beautiful to “look” at. The location to the beach and availability to go places was great. The evening entertainment was amazing, great feature please don’t stop that, maybe add a mid week Greek night instead of just once a week.

Stayed in September 2023

We wish we had more time to stay

We love the hotel the breakfast and diner were a little crowded but thre was plenty if food good quality

Stayed in September 2023

We were there for a business trip and not having an iron and board in the room seems a bit add.

Good location. Closed to the airport.

Stayed in September 2023

Poor air conditioning in the room

great location

Stayed in September 2023

I took the Promo All-Inclusive package and I will say that there were disappointments with my stay at the hotel Rodos Palace. The hotel itself looks well maintained and the room I was in was relatively clean, but way too big for a solo traveler. It was more like for a family. Also, the room was far from the main building (about a 5-minute walk) and that was inconvenient. But I guess that is where they put all of the “promo reservations”. If you’re thinking of booking at this hotel, think twice. You may want to the executive suite. I was disappointed that a 5-star hotel didn’t include water bottles in the room or a piece of chocolate on the pillow or even a thank you card for “staying with us”. That is something I expected and Rodos Palace DID NOT deliver. The all-inclusive deal which includes 3 meals a day was nice and I will say there was variety, but it was repetitive. Every day, the same food for breakfast, lunch and dinner. I expected changes in the menu. The performances in the evening were mediocre at best. So, if you’re planning for some entertainment of some kind during your stay, go outside. I was disappointed that the game room and gym were extra charge. I understand if the spa is extra, but for a 5-star hotel, I was shocked. Other than all of the above, my stay was OK and the score I give reflects how I felt for the 4 nights I was there. If you’re planning to stay, beware of some disappointment. Final note for Rodos Palace management, I have an idea for you (free of charge). If you have solo travelers staying with you, try organizing a “Single’s Night” or “Solo Traveler’s Meet&Greet”. This can be a great way to meet other fellow travelers. For breakfast/lunch/dinner, designate a section for just solo travelers. BE PROACTIVE in your guest’s overall stay, unless they say otherwise. I hope this helps to anyone who wishes to stay at this hotel.

Stayed in September 2023

A lot of walking between Executive room to dining facilities. Would have liked to have breakfast in a smaller venue, less noisy nearer to Executive rooms. Enjoyed breakfasts outside at the Terrace restaurant. Found the roaming flashing lights in the Dome very distracting when watching shows.

Position, close proximity to the beach, restaurants, shops. Easy to get to RhodesTown. Pleasant, green outside areas well maintained.

Stayed in September 2023

Staff were blunt, unfriendly and completely not attentive. At meal times we had to ask for our drinks multiple times, we had to clear our own plates and get new cutlery.

Last minute deal, good value for the money, beautiful setting

Stayed in September 2023

Food was mediocre in the buffet restaurant, if you paid extra it was good food and choice with friendly staff

Location was good, with shops and nice restaurants nearby, easy access to the beach, and a nice pool area

Stayed in September 2023

There was a leak from the bathtub and the air conditioner

Stayed in September 2023

Waiting for the elevators was a struggle

Stayed in August 2023

We were giving a room that was not renovated. And when we booked the photos clearly made it look like we were getting a new room. I suggest if you book this hotel messaging the hotel and asking for a lower price for a non renovated room or to make sure you get the new room. The non-renovated rooms were still nice and very clean though just not what we thought we were booking

Family friendly and facilities were good.

Stayed in August 2023

If you want to go to the pool, FORGET IT!! they put towels on the sunbeds, while they are not even in the pool area, only to come 3 hours later to take a bath. we went to the pool and we couldn't sit anywhere while there were no people, there were only towels. and the staff did nothing about it.

Stayed in September 2023

Reception people, some of them, not very kind

location, facilities, value for the money I paid

Stayed in August 2023

Need more staff and be cleaner

Big enough

Stayed in August 2023

Location is perfect and rooms good size and family of 4

Stayed in August 2023

Bathroom w/o aspiration and maintainance could not fix during the stay

Room very nice

Stayed in August 2023

The room were very outdated with several issues during our stay. Most of the issues took 2 to 3 days to get solved.

Pool area with some cosmetic damages though, public areas, all inclusive and the food selection at breakfast, lunch and dinner. The service staff were also great.

Stayed in August 2023

Food and coffee could have been better

Kids pool Kids club Gardens

Stayed in August 2023

Needs attention regarding the cleaning in the outside tables next to pools etc. No kids entertainment after dinner like (film cinema, animateur etc)

Staff great and friendly Food very good and with taste variety Room sea view fantastic sunset Nice games room, piano bar ok Nice events in the evenings but needs airconditioning Friendly all inclusive bar staff 5..4.. nice hotel track ;))

Stayed in August 2023

The front desk staff were very rude, but I noticed this was only with the female staff. I expressed my dissatisfaction with my room, which I asked for a double bed, as I was travelling with my child. The hotel front desk staff, demonstrated they didn’t care at all, and I was asked by one female staff “Why am I so upset” which showed her lack of empathy for my situation. Not to mention that the check was at 3 pm, although online, it’s at 2 pm. I didn’t receive my room until 4:15 pm. Keep in mind that I arrived at the hotel at 1 pm. The next day I wanted to speak to the manager. When I arrived at the front desk, I asked for the manager (she was present at the time but walked off when one of the young girls spoke in their language, keep in mind they both spoke English). After 5 or 10 minutes, she returned, and it was clear she would not help. The only resolution was for the two single beds to be pushed together…this is how was spent the next five nights. So, in short, I was not too fond of the female font deck staff. They were all dismissive, and all looked like they didn’t want to check me in or out, but that could be because I was a woman of colour. The male front desk (older gentleman) was lovely. All staff who were friendly received a tip. But I feel like if you’re unhappy or racist, you should not be working in a hotel as all kinds of people will come and stay, and your negative energy and outlook can affect one experience. My experience was better when I decided not to visit the front desk. Ps. I’m now back home, and I have yet to receive the iron that I requested—the hotel's lack of accountability.

Lovely location with great views and lots of throngs to do.

Stayed in August 2023

It’s a large hotel and extremely busy. Queues at the lifts all the time. The rattan furniture around the outdoor pool needed replacing as some pieces were broken with no cushions. The indoor pool also needed new resin furniture and serve coffee and tea. It currently is laid up with conference tables and chairs. The floor around the pool is coming up and badly needs replacing.

We had booked superior rooms which had been refurbished overlooking the sea. The indoor pool was an advantage when the weather was too hot.

Stayed in August 2023

daytime pool entertainment very poor. very repetitive, not much for kids to do. Evening entertainment also very poor. No idea who is all inclusive, who is ultra all inclusive who is self catering. no wristbands. Pool sunbeds & area need some urgent TLC.

Food Was Great A variety of all foods . Pool area was nice and relaxed.

Stayed in August 2023