the rooms are small than we expected and there is no cabinets.

The location of the hotel is the best in Chania and maybe in Crete ,its in the center of the old harbour. The breakfast is really good! The service was PERFECT, Cristina and Anita was so Kind to us. Cristina helped us to discover Chania and the erea with a lot of patience and kindness. She really upgraded our vacation. Thank you 🙏🏼

Stayed in May 2024

The location and the balcony us to die for

Stayed in April 2024

We could have stayed longer!! Seriously, we were very sorry to leave, 4 nights were good but it could easily have been longer, with so much to do in the Chania area.

the breakfast was amazing, outstanding -- and different every day (very creative). All Staff were so kind, helpful. Reception staff were outstanding, so welcoming, helpful throughout out visit. Very good with recommendations, from where to eat, to parking. They consistently went above and beyond expectations. We enjoyed absolutely every interaction with them, they made our visit such a positive experience.

Stayed in April 2024

Shower part of room, which happens a lot in Greece, but this leaked into the room. Tap was out of ceiling above sink which gave no pressure. Only there for one night so not too much of a problem.

Lovely building with good size rooms. Fantastic location in the heart of everything but still quiet. Extremely helpful, friendly staff. Great breakfast.

Stayed in October 2023

The location was fantastic; Cristina and the rest of the staff were tremendously helpful and attentive, and breakfast was great!

Stayed in October 2023

Having to find parking on the outside of the Old Town. The first day we arrived, not being familiar with the town, we struggled to find a place to park. It was mush easier the second day.

The best part of the stay was our interaction with Christina. She went above and beyond to make sure we had a wonderful time. The hotel location was awesome, right in the middle of the old town.

Stayed in October 2023

Hotel entrance and interiør in general (except the room) - does not look/ feel like a 5 star hotell. Crappy elevator and no elevator in first floor.

The Service was great and very welcoming. Have to mention Christina in the reception who is unique and really made my stay exceptional and a 5 star experience.

Stayed in October 2023

The room was fantastic . Amazing views over the harbour

Stayed in September 2023

Everything about Scala de Fara was excellent, beyond what we expected. It is a beautiful boutique hotel, gorgeous view, excellent breakfast, and the staff was exceptional. Our concierge, Christina, was beyond helpful with our myriad of questions and we felt so welcome every morning when she greeted us, by name, and engaged in conversation about our experiences in Chania and plans for the day, we've never had such wonderful service in a hotel. Thank you!

Stayed in September 2023

Breakfast was just a touch basic given the high quality of everything else in the hotel

Outstanding location right in the centre of the harbour, beautiful room

Stayed in September 2023

We thought that breakfast could have been a but more 'local'. You can find cheese and ham everywhere in the world. They were great about accommodating my husband's fasting requirements though!

A tasteful room in a great location. All staff friendly and eager to help.

Stayed in September 2023

The steps to get bags up was an inconvenience to first floor with regards to suitcases etc. Could have later times for room service and the breakfast was just okay. Let guest know before coming that they have to wheel bags to hotel as no drop off in front. Just to be prepared. Nice if has more balcony choices.

Location and view was Amazing right in the center of the harbor. Easy to get to restaurants and shops. Staff especially front desk Cristina and Anita were very helpful and friendly. Niko was the first person we met and he greeted us with smile and great service

Stayed in September 2023

Leaving

Beautiful room with views over the Harbour and it’s own courtyard to sit out and relax

Stayed in September 2023

Nothing

Location Clean Spacious

Stayed in August 2023

Having to walk through old town to get to the hotel but was worth the walk with luggage

Absolutely loved it here. The rooms are amazing, spacious and easy to access. The location is perfect and the view from the water view rooms are the best on the old port. The staff ( Christina and Rafael) went a live and beyond to help us enjoy our time to the fullest in Chania . Would -00% recommend Scala de Faro to anyone

Stayed in July 2023

Nothing.

Beautiful room. Friendly, helpful staff. Great location.

Stayed in July 2023

Excellent service; staff took care of all our needs. Location is great for walking to everything in Old Town.

Stayed in July 2023

none

Incredible location, the views and rooms were stunning, staff was fantastic and so helpful in everything we needed!

Stayed in June 2023

Beautiful boutique hotel in the heart of Chania. Very helpful and friendly staff. Thank you for delicious breakfast, warm reception and cordial service. We had spacious beautiful room with central view on the sea and our private terrace on the roof. Thank you all the staff for our great stay. I can recommend this hotel in 100%.

Stayed in June 2023

Can not think of anything negative about our 6 night stay..

Fantastic hotel, absolutely beautiful rooms, great staff.

Stayed in May 2023

Our room with balcony and sea view surpassed expectations - it was comfortable, stylish, immaculately clean, with a superb view. Our stay was enhanced by the Scala de Faro staff who were all friendly, positive & very helpful. The excellent breakfast was a great start to the day. Would stay again.

Stayed in May 2023

As expected.

Stayed in April 2023

Located in the center old port, but as we were off season it was not too crowded. We had a room with port view and small balcony. Totally worth it. The room is confortable and we had a good breakfast. The design is very nice.

Stayed in October 2022

They need a golf buggy to collect from and drop off at car park

Perfect location Great room Fabulous view Good breakfast Exceptional staff

Stayed in October 2022