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Reviews of Serenissima Boutique Hotel 5 stars

Skoufon 4 , Chania Town, 73131, Greece

#45 of 130 hotels in Chania Town

Guests' Choice

Review score

Based on 87 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.8

  • Facilities

    9.2

  • Staff

    9.7

  • Value for money

    8.7

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 21 April 2024

    10
    Excellent hotel and location. Breakfast is outstanding. Highly recommended!
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Location and amenities

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    We have a very enjoyable time at the hotel, staff and facilities were great.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    It would have been nice if the restaurant had been open, but then I understand the issue which was left over from the COVID shutdown.

    The location was great, close to the harbor and a variety of restaurants. The breakfast was great as was the service.

    Stayed in April 2024

  • Reviewed: 18 October 2023

    10
    Sanctuary in old town Chania
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower a bit tricky to get used to

    Staff, location, breakfast, quiet

    Stayed in October 2023

  • Reviewed: 18 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Spacious modern room, very private and boutique feel.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    10
    Rated number 1 hotel in Chania on Trip Advisor for a reason!! Exceptional!!!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Would not change a thing! Every one of the people that work there are exceptional and the hotel is gorgeous!

    I would give this hotel a ten out of ten! I booked this hotel a year before our trip and when I saw the pictures online I was blown away! It is even better in person than it is online! I couldn't stop taking pictures of the place! It is extraordinary! The staff is exceptional as well! When we arrived, the concierge had walked to meet us at the drop off location, to ensure that we could find our way back to the hotel! What hotels do this? When we were leaving, the female concierge again walked with us, to show us where to meet our driver! (the streets are very narrow in the Chania and cars/taxis cannot fit down every street). Chania itself is an extremely beautiful old city with loads of charm! There are only seven rooms in this hotel and it has been lovingly restored to the highest of standards! The rooms are palatial with vaulted ceilings and they are exceptionally clean! The breakfast was a full breakfast, with a menu etc. and it was free! The location is perfect as it's right in the heart of the city. So all in all, there's a reason it's rated #1 on Trip Advisor for hotels in Chania. It was one of the prettiest hotels I have ever stayed in!

    Stayed in September 2023

  • Reviewed: 24 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    very nice hotel in perfect location

    Stayed in September 2023

  • Reviewed: 21 September 2023

    10
    Had not been to Crete before and it turned out to be the best part of our trip to Greece.
    • Leisure trip
    • Couple
    • Superior Suite with Terrace
    • Stayed 5 nights

    Nothing - we were completely satisfied.

    Great location in the heart of old town. Great service including a great breakfast every morning. The rooms was spacious and very comfortable. Chania is a great tourist town - clean, great things to see, and not overcrowded. Will definitely be back.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    10
    Excellent location and staff.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Beggars just outside door to hotel.

    Great central location. Excellent breakfast. Extremely helpful staff.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    10
    Beautiful hotel with brilliant staff
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    The staff were really kind and very helpful - they booked me a massage when i arrived (which was heavenly) and called to say i could check in early. The location is brilliant, the room is stylish and very comfy and the breakfast was great.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    10
    Wonderful experience
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    A top class hotel. We really enjoyed our visit. Facilities were perfect, breakfast delicious, very convenient location and staff friendly and helpful. I would definitely recommend this place to visit Chania.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Perfect stay in the midst of Chania. Despite the central Location very calm room. Very delicious à la carte breakfast.

    Stayed in August 2023

  • Reviewed: 11 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Extensive

    Stayed in July 2023

  • Reviewed: 10 July 2023

    10
    Exceptional
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    We were met by VASSILY and escorted to the hotel. He was considerate, knowledgeable, and courteous as was the rest of the staff at the desk and at breakfast---which was delicious every day.

    Stayed in July 2023

  • Reviewed: 21 June 2023

    9.0
    Lovely, relaxed stay in Chania
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    We experienced a bit of noise from other guests (not the hotel's fault) and we missed having a mirror in the bedroom (in addition to the one in the bathroom).

    The hotel is very centrally located in the old town, pedestrian area near the marina, shops and restaurants. The breakfast was delicious, lots of it and lots of choice. There is a really nice feel to the hotel, very restful and quiet away from the busy streets.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    10
    Great place to come back to
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights

    Nothing

    The hotel is very beautiful with a calm and relaxing atmosphere. The breakfast is superb, the best we have ever had in a hotel, the stuff is very nice and extremely helpful. The location is very good

    Stayed in June 2023

  • Reviewed: 30 May 2023

    10
    Most enjoyable, comfortable and tasteful, brilliant breakfasts and, best of all, every single member of staff warm, char
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 7 nights
    • Submitted via mobile

    A shame their restaurant no longer operating apart from the excellent breakfasts. Also would’ve been good to have had more leisure areas suitable for, for example, settling down to get your nose into a good book.

    Lovely feel, tasteful, simple, very comfortable accommodation, warm & personable staff, excellent breakfast, we slept well, location soooo central in old town. Big room (superior suite) was perfect for us.

    Stayed in May 2023

  • Reviewed: 21 May 2023

    10
    Lovely, little "oasis" inside Chania
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    - Outstanding, rich and fresh breakfast which is served to your table (lots of choices, cretan and european/american) - Very friendly staff, happy to help - Lovely and quiet atmosphere inside the courtyard. - Very comfy beds, clean rooms

    Stayed in May 2023

  • Reviewed: 18 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    my only suggestion would be to improve the photos on booking - they don’t convey how awesome the hotel really is

    amazing hotel, experience and staff! breakfast is superb!

    Stayed in May 2023

  • Reviewed: 6 November 2022

    10
    Stylish and comfortable haven in the heart of Chania Old Town
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Looking forward to the reopening of the sauna, restaurant and bar on site!

    Beautifully renovated Venetian villa, with well appointed rooms, wonderful location, kind and professional staff and an excellent Crete breakfast menu included.

    Stayed in October 2022

  • Reviewed: 30 October 2022

    10
    Ten out of ten!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Wonderfully well appointed and positioned boutique hotel, in the heart of the historic Venetian part of Chania. In a nice quiet side street, so no disturbance from all the tourists. Owners and staff all very friendly and helpful. Breakfast very well done.

    Stayed in October 2022

  • Reviewed: 6 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Tbh this was not a problem for us, but the hotel only seems to have steps (as far as we saw) so it’s just something to note if you have mobility issues and/or a lot of luggage.

    We stayed in a suite for our honeymoon - beautiful courtyard and room, bathroom has a great shower and nice toiletries provided. Staff super friendly. Easy to get to the harbour for sightseeing or even walk to the city centre (New Town?). The restaurant Tamam is just around the corner. Would love to return someday.

    Stayed in September 2022

  • Reviewed: 2 October 2022

    9.0
    Tranquility and comfort in the heart of Chania Old Town
    • Leisure trip
    • Couple
    • Superior Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Perhaps more expensive than other hotels in the area, but was worth the money in my opinion. Thank you for a great stay!

    We stayed in a superior room with terrace (room 6). The room was beautifully decorated and faultless, very comfortable with a nice terrace and additional small balcony. I also enjoyed relaxing in the large bath tub with Molton Brown toiletries (a taste of home!) The breakfast was delicious and location of the property absolutely perfect for exploring the old town.

    Stayed in October 2022

  • Reviewed: 29 September 2022

    8.0
    Lovely. Would stay again!
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location and great options for breakfast.

    Stayed in September 2022

  • Reviewed: 25 September 2022

    10
    Without doubt the best small hotel team of staff we have come across.
    • Leisure trip
    • Couple
    • Superior Suite with Terrace- Split Level
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Location. Tranquility. Staff.

    Stayed in September 2022

Showing 1 – 25

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