The hot food options in the "half-board" restaurant were very basic. Didn't try the other restaurants on site as we decided to explore other restaurants nearby. The service from the restaurant staff at breakfast was just ok. It was getting towards the end of the season and it really felt like it. The service lacked warmth and attentiveness on some days which was very disappointing for a hotel like this..

Hotel grounds including the private beach were fantastic and well maintained. Really beautiful views of the ocean. Our room was clean and comfortable with a balcony to enjoy the views.

Stayed in September 2023

Didn't like the salty pool

The restaurants were lovely, food very tasty, especially the a la carte, breakfast sitting under the trees looking at the view was amazing, so nice to have the complete selection of lovely fresh food. Loved the cooked to order eggs etc. Bar service was brilliant, all the staff were so friendly. Loved the freshwater "back" pool for doing my lengths in the afternoon. The infinity pool beautiful to look at but salty so only went in once.

Stayed in October 2023

Gym equipment could be better.

Wonderful view. Excellent facilities. In all ways it was a real pleasure to stay there

Stayed in October 2023

Poor choice of Dinner main dishes

The ambiance and position

Stayed in October 2023

Maybe a bit more entertainment in the evenings

Great location, brilliant customer service and a great selection of restaurants. The food was varied and delicious

Stayed in October 2023

We had a swarm of ants unfortunately inside the room but was easily fixed. Likewise, there was a plumbing issue in one of two showers in the room which resulted in a flood that was quite messy and intrusive. Housekeeping responded immediately and the entire apartment was well cleaned afterwards..

The property is meticulous and well situated on a stunning bay with an infinity pool strategically located and dozens of lounge chairs available on different levels along the rocky coast. Rooms are well placed to give easy views and our suite was spacious and comfortable. The half board, with two other restaurant options, was great. All staff are extremely friendly and very helpful.

Stayed in September 2023

A few things needed "polishing" ... the second bathroom had no towels, a broken shampoo dispenser and bin, etc, no instructions for the jacuzzi. All small things, but shouldn't happen. Perhaps the biggest disappointment was the 2 balconies were sparsely furnished; a real missed opportunity. They could have been breathtaking for not significant investment, that would have been funded by the room rate.

A first class hotel, large suite that lowers your pulse as you enter it, superb taste/interior design with lots of different "hidden"/private areas to relax inside the building), breathtaking views, super-friendly staff, multiple and varied places to relax; whether 1 meter from the sea or by 1 of several pools.

Stayed in September 2023

We stayed at a family suite 3-dedroom outdoor hot tub garden view room. It was clean and fit our family needs. My only concern was that one of the bedrooms didn't have a closet and so we had to share with the other bedroom.

The service was top notch. Everyone was helpful and answered any requests we had. We had half board and though previous comments said that the food was not good, I beg to differ. The breakfast was ample with lots of buffet options (hot and cold) as well as the menu (you could order omelets, and other items off the menu). Frappes and Fredo espressos were not problem. The setting at breakfast was beautiful overlooking the pool and ocean. One of the previous comments said that there weren't any Greek offerings at dinner. Being Greek-American, I thought the inclusive dinner options did a great job with an overall selection to appeal to everyone as well as classic Greek and Cretan options. Obviously, if one truly wants a true Cretan dining experience, then I recommend eating off property, but we ate both nights we stayed at the resort, and we all greatly enjoyed. I've been to many all-inclusive hotels in Mexico and the Caribbean and the food and drinks at this establishment were the best we've had. The hotel manager was always present, making rounds ensuring people were enjoying their stay. In fact, our son celebrated his birthday one night and the hotel staff provided a dairy-free cake (he's allergic to dairy) for his bday complete with candles! Lastly, the resort is beautifully and tastefully decorated. I greatly enjoyed walking around, taking in all the sights. The designers did an exceptional job making it feel very Greek island-esque with every nook and cranny having artwork or decorations.

Stayed in August 2023

Very little - it was a really great experience.

Even though it was only 5 mins away from the local town, it felt like you were truly isolated….very quiet and relaxing. The resort is exceptionally well kept and the room was better than we expected from its description on the website. However the biggest highlight was the staff - they all really took the effort to get to know you, spend time with you and chat - including the manager who was seen most days at meal times walking around and checking everyone was doing well.

Stayed in August 2023

Loved everything about it, could not fault a thing

The breakfast was fabulous such a wide variety of food.

Stayed in August 2023

Nothing - it was perfect

Everything - just amazing, relaxing place

Stayed in July 2023

The property is lovely with beautiful grounds and all the staff are very friendly and professional.

Stayed in July 2023

Great staff

Stayed in June 2023

Nothing. really! Great thank you from us all.

Perfect staff, location, experience. Fantastic personel, one of the best we have seen anywhere. Facilities much better than pictures (usually not is the opposite). We will definitely come back.

Stayed in May 2023

a particularly neat environment, very high quality in catering and exceptional agility of the employees.

Stayed in October 2022

Would like to see more Greek menu items since we are in Greece!

Nice and quiet, lots of amenities

Stayed in September 2022

Food at dinner could be better Small beach Lack of amenities ie tennis, more swimming pools or bigger

Breakfast was good but more variety of fruit juice is needed

Stayed in August 2022

-

great setting and facilities, excellent restaurants and friendly staff made the difference

Stayed in August 2022

some things like bathrooms were a little worn out. the food in the hotel is rather repetitive and limited.

the space and ambience

Stayed in August 2022

gorgeous property

Stayed in July 2022

Nothing

Quiet, beautiful, wonderful staff, excellent food, very special place

Stayed in October 2021

Food in the main restaurant in the evenings average and wine very expensive

Great location. Excellent facilities. Very well maintained and lovely very attentive staff

Stayed in September 2021

Food was not good

The accommodation and hotel itself but the food was no good

Stayed in July 2021

There are no comments available for this review

Stayed in October 2023