Nothing. We’ll done.

The hotel staff were amazing. Any requests for dinner recommendations were met with a hand written list of their favorite restaurants. The free breakfast was fresh, plentiful,?and well maintained.

Stayed in October 2023

The only minor downside was that the cleaning could have been better, especially in the shower area.

I had a fantastic stay at The City Hotel and Suites! The location was perfect, allowing us to explore Rethymno easily. The breakfast was decent, providing a good start to our days. I must give a special mention to Eleni, who was incredibly welcoming and went above and beyond to assist us. She helped us book a memorable scuba diving adventure and recommended the best restaurants in Rethymno. Thank you, Eleni, for making our stay even more enjoyable!

Stayed in September 2023

The hotel staff were very friendly and the atmosphere in the hotel is very cozy. We also liked the rooms, they looked very nice! The breakfast was alright, with some options to choose from. From the hotel you can be in the city centre within 10 minutes walk. There are some nice places around the city and hotel staff gave us nice recommendations on beaches and restaurants to visit.

Stayed in August 2023

What I didn't like were some of the other reviews which ultimately led me to choose staying at this hotel. I'm not about to tell you this was the best hotel I've ever stayed in, but it is modern with the facilities more than reliable; the bathroom especially being impressive. I think the pool is made out to be a big selling point from the photos, but the allure becomes interesting once you see the outdoor space and the way it's enclosed by the other city apartments.

Very modern rooms and the staff was so kind and helpful. What I especially LOVED was the solid air conditioning and the incredible shower in my room.

Stayed in July 2023

Everything was perfect!

Stayed in August 2023

Unfortunately, not much attention to cleaning was done. When we first entered the room, it was clean but than when they cleaned it daily we could see that not much effort was being made. Shower wasn't clean one day, surfaces were not wiped and filled with dust and sand on the floor in our room.

Hotel was recently refurbished, so everything is brand new. Our room was nice and clean. Reception was clean and one receptionist in particular (blond hair and young) was very welcoming and lovely.

Stayed in August 2023

Pillows were not the most comfortable. Personal preference.

Location, quick access to market, comfortable bed. Young lady from front desk with fantastic hospitality, always smiling. Thank you !

Stayed in July 2023

The pool was a bit small and had odd hours for use, although the hours were not set in stone. Towel racks are needed; there were only an inadequate number of hooks for towels. A second comfortable chair would have been useful in the room. The room cost seemed rather high, especially since breakfast was not automatically included.

The breakfast was excellent, prioritizing local and Greek products and quality over quantity, but with plenty to choose from for various tastes. The location was convenient, with parking available. It was nice to have a pool available. The hotel was nice and new and attractive, with a pleasant lounge area in the lobby and very comfortable beds. The staff were very friendly, helpful, and professional--kinder and more helpful than anywhere else I can remember.

Stayed in July 2023

View from the room was not so great and there is never sun on the pool. Maybe variety of food for the breakfast could be grater.

Staff was soo kind and nice, hotel was very clean and comfy. Great value for money!

Stayed in July 2023

No complaints at all, everything was wonderful.

One of the best hotels in Rethymno. Very helpful staff, clean rooms, delicious breakfasts.

Stayed in May 2023

Owner of the hotel Manousos very kind and helpful. Which he recommended us beaches and restaurants are wander full. Thank you Mr. Mano . The receptionist irini were smiling for every second. Thank you Irini.

Stayed in July 2023

Nothing: the hotel is perfect

Room size and cleaning, the furniture, the shower, the position very close to the city centre, the kindness of site staff.

Stayed in June 2023

We were a couple staying at this hotel. The hosts were wonderful and smiling, attentive, helpful and advising. The place is very clean and tidy, the hotel is in a good location, a few minutes' walk from the center of Rethymno. Highly recommend this hotel. Before we left, the hotel manager brought us a gift of bottles of olive oil that he made from the olive tree in his house and it was a moving gesture. We never received a personal gift at the hotel. We will definitely go back there again

Stayed in June 2023

Nothing! Everything was great!

Very modern, clean, comfortable, quiet and friendly. The staff goes out of their way to help and provide a comfortable stay. Pristine facilities made for an excellent night’s sleep and stay!

Stayed in May 2023

Nothing

Everything was great. The room was clean and modern (amazingly comfortable bed), breakfast was great and the location is very close to the historical center. Also the staff was amazing, very helpful and kind.

Stayed in May 2023

there was nothing that I didn’t like

everything was amazing. The staff were super friendly, the rooms was beatiful, newly renovated and the bed was very comfortable.

Stayed in May 2023

The staff were not very welcoming or helpful with queries. The parking was a bit tricky as there weren't many spaces on the road outside, and none that were dedicated to the hotel, but there was a large unpaved carpark about 5 minutes walk up the road.

Very comfortable room and nice bathroom, clean, and quiet. Short walk to town centre and good breakfast place nearby.

Stayed in September 2022

Nothing!

We had an exceptional stay at the City Hotel & Suites! The hotel has been newly renovated and has been done very tastefully. The decor made us feel at home and comfortable. The staff were absolutely lovely and we also had a good breakfast. I liked the tea provided in the rooms and at breakfast as an alternative to coffee too! The hotel is also well situated with a short walk to the Old Town and beach. Thank you!

Stayed in October 2022

Everything was perfect!

The hotel is very clean and the staff is very nice as well.

Stayed in September 2022

Parking was a bit hard, sometimes the parking spaces from the hotel were full, but you could find one in the street if you were lucky.

Modern interior, very hygienic. Everything you need is in the room. Walking distance to the old town and beach.

Stayed in September 2022

The location of the hotel was ideal, not far away from the center but in a quiet place. Parking available and staff is sincerely helpful and kind.

Stayed in September 2022

On one of the days there was a power outage, there were not enough parking spaces near the hotel.

Excellent renovation in the hotel, courteous and polite staff, excellent breakfasts, beautiful pool and lounge area. Not far from the historical part of the city and the beach, many restaurants nearby. A welcome gift before check-out. :)

Stayed in August 2022

A self in the shower room would be really helpful.

Our stay in City Hotel and Suites was very good! Rooms seem brand new and the hotel is only 5 min walk from the old town! Owner Mr. Papadakis is extremely kind and helpful. His recommendations about where to go and to eat were very helpful! We would like to stay here again when we come to Rethymno!

Stayed in August 2022

Nothing to complain about!

Very nice hotel and everything was wonderful for our holiday!

Stayed in August 2022