We had a blocked drain in our room after washing but staff very quickly came to fix it whilst we were having breakfast.

Good location, clean, helpful staff, drink on arrival, breakfast excellent, comfortable good sized rooms.

Stayed in May 2024

A couple of minor things needed fixing, the staff attended to it immediately.

We enjoyed staying at the Majestic hotel. The service, comfort, food were impeccable. Fira was a great location to access the whole island.

Stayed in May 2024

The bathroom could use a renovation I think. Although the room feels new, the bathroom facilities like the bath and it's sliding doors feel a little dated. It was kind of far from the main area of Fira and was a little difficult walking back at night since the road didn't really have a proper pedestrian lane or good lighting. Would have appreciated if the hotel had some sort of shuttle/golf cart service even to just the fira bus stop.

The staff were super friendly and made us feel welcome right away. They even gave us a free upgrade to a room overlooking the caldera! The breakfast was also really great - it was small but had really good selection. They also helped us organize our tour around Santorini - which I highly recommend! Chrisitiana was so gracious to help us arrange all of this and she also helped us retrieve the luggage we lost at the airport. Overall, it was a great stay and I would highly recommend this hotel.

Stayed in April 2024

Only minor things but they could do with better light in the bedrooms and the couch in the room wasn't very comfy.

Staff were amazing. Nothing was too much trouble for them. Lots to do, two pools, table football, pool table, air hockey, gym, spa. Lovely food. Clean rooms.

Stayed in May 2024

None

Everyone was really nice and helpful, which made a big difference. We liked the big balcony with the best sunset we've ever seen.

Stayed in May 2024

Pool is not really heated, still feels quite cold.

Very near restaurants and the town. Parking available and nice big pools. Friendly and knowledgeable staff. They recommended yacht trip which turned out to be the highlight of our trip!

Stayed in April 2024

Due to the bad weather, we were inside the hotel for 2 days. We were looking for an option to spend time. The gym and play area were excellent. We also enjoyed the steam bath. The sauna was not working and we could not use the facility. However, if the sauna was in working condition, Majestic hotel deserves to get out of out marks.

We loved the hospitality and all the staff were so cooperative. We were well-informed about everything. We enjoyed the continental buffet breakfast. The swimming pool was temperature-controlled. The weather was windy and cold. The warm water in the pool was soothing and it worked best for us. Also, received a complimentary facial from the hotel:)

Stayed in April 2024

N/A

The property was in a great location - situated in walking distance. But honestly, it was the employees! From check-in to check-out, the staff were beyond exceptional! They went out of their way to assist with excursions, spa treatments, etc. I can't commend them enough!

Stayed in April 2024

Swimming time ends at 18.00 that's a bit early but It's not a big problem for me.

Everything was amazing, the staff are all very friendly and trest you like kings and are always there to laugh with you. Its a super location because its at walking distance from fira and only 30 minutes ride to kamari and to oia

Stayed in April 2024

The food the staff everything top hotel

Stayed in April 2024

The facilities are not the best

The staff is outstanding. Each and everyone were really good. The hotel manager is also a presence all day long, talking to the guests etc, that’s where service is excellent.

Stayed in April 2024

The hospitality was excellent. The staff are very friendly and professional. Everyone worked together to ensure our experience was memorable. Special mention to Christian’s and Melinda at the reception. Both went out of the way to make the trip memorable.

Stayed in April 2024

Staff was fantastic and available always specialy reseption staff.

Stayed in April 2024

Our vacation had to end !!

This Hotel was Great. The staff was wonderful starting even before we arrived, by reaching out and extending certain courtesies to us. They were always available to answer questions. They went above and beyond expectations and ensured everyone felt welcome. The front desk staff were very informative; the pool, bar, and meal staff bent over backwards to ensure your every need was met, they were able to pre-place what you needed before you ask for it, and just ensure you have the best holiday/vacation. Their staff even carried your luggage to your room and from your room upon check out. This was some of the best service we have ever received overall. The service combined with the beautiful view, game room, spa and two pools were just what we needed and well worth the money. They have our HIGHEST Recommendation.

Stayed in April 2024

OMG....nothing.

The staff were so good. Hotel amazing...food, pools, pool bar, location, cleanliness....just everything.

Stayed in April 2024

Amazing view, great rooms and very clean and tidy. We loved the resort, food was amazing. Kids loved the pool and the staff are wonderful! Very helpful and kind.

Stayed in April 2024

If you have the volcano view you may also get a view of the local land fill, this didn't cause us any issues (no smell) but it's there and maybe an issue for some, but not bad enough that I wouldn't go back.

Lovely hotel, rooms are spacious with a nice terrace. The staff make this hotel what it is, from the minute you arrive to the minute you leave all the staff are fantastic. Big shout to George behind the bar for being so nice to my daughter and for excellent music taste. Also to the staff who kindly recommended places to visit and restaurants in Fira.

Stayed in April 2024

Nothing, really.

Everything was excellent. Friendly staff, happy service. Facilities are in very good condition though we had to ask for the sauna to be turned on.

Stayed in April 2024

Less options to eat for vegetarian people.

The property was so big enough to walk through and swimming pool was also quite good

Stayed in April 2024

There is nothing I didn’t like about the place

Beautiful place the staff was fantastic centrally located

Stayed in April 2024

Nothing

We had a wonderful stay. The location was excellent. Just a short walk into Thira Centre and the bars and restaurants. The staff were all very friendly and we enjoyed a free bottle of prosecco and facials.

Stayed in October 2023

Absolutely nothing

The staff were the most friendly we’ve ever experienced! We loved the facilities, location and everything about the Majestic Hotel!! Sunset cocktail lounge made me cry with perfection!

Stayed in October 2023

Nothing

Everything was wonderful at the Majestic Hotel, room, staff, food, view and location. We were upgraded to the suite which was a stunning, huge room with terraces on all sides. The staff were outstanding and catered to our every need. We enjoyed drinks on our terrace each evening enjoying the sunset, honestly we could not have asked for more from our stay and very much appreciated the upgrade. I would return to this hotel, it exceeded my expectations.

Stayed in October 2023

A little bit away from the centre of Fira, around a 15 minute walk. Our garden view room faced a busy main road, but I guess that’s the reason this type of room is cheaper.

Nice comfortable hotel, friendly and helpful staff - smooth check in and check out, good pool and gym facilities, decent breakfast.

Stayed in October 2023