Absence of a physical reception, which was not clear while we were booking. We discovered later that there was no reception and when we got at the property we had some trouble accessing the room (since it's automated from a distance) but calling the given whatsapp contact would quickly solve the problem.

Basically, everything! Beautiful, new, and stylish room with comfy large beds and a large shower. Worth it!

Stayed in May 2024

The pillows were too thick and gave me neck ache. If they had feather pillows, it would've been perfect.

A brand new and very stylish place, right in the middle of the old and new towns - perfect for both! Lovely, helpful staff. Great shower and comfy bed. Nespresso machine :)

Stayed in May 2024

The quality of the Room

Stayed in March 2024

No reception no one to contact the key was left on the door no breakfast no night staff it felt a little insecure for a woman alone staying at hotel. No parking.

Location was good central.

Stayed in March 2024

N/A

Modern rooms. Central situation. Most comfortable bed. Big shower.

Stayed in February 2024

Outdoor restaurant below is extremely lively…

Very nice quality and decor. Location is just on the edge of commerce which has advantages, and so close to Palace, marina, bus station.

Stayed in January 2024

No slipper :(

Building and facilities were wonderful. Remote check in also was so easy and quick. Staff were so nice

Stayed in November 2023

Nothing.

The rooms were very big. And facilities were complete. Very nice new hotel. Everything was clean.

Stayed in November 2023

The floor was dusty and dirty, we even found a small chip lying down. Every time we would walk barefoot in the room we could see all the dust accumulated on the bedsheets after lying down. Also the shower head was getting detached from the wall each time the water pressure increased making it impossible to use it.

Central location New furniture and amenities Very modern Balcony with view of the city

Stayed in November 2023

Check-in procedure could be improved. The staff were either unavailable or a bit slow.

Perfect accommodations in the heart of Rhodes Town. Everything was new and very clean. Bed was really comfortable. Room was large and spacious even with large suitcases. The shower had great pressure, just perfect overall.

Stayed in September 2023

Very clean and well equipped room with nice neutral decor and a very comfortable bed!

Stayed in October 2023

12th City Hotel is building an anothetl hotel directly opposite, and the construction noise from 8am in the morning was very loud, so we were unable to sit comfortably on our balcony.

Returning to this hotel after a holiday on the island of Tilos, on my wife's birthday, they had left her a bottle of champagne and a card in our room, a lovely, thoughtful gesture from a really modern hotel. We will be back next September.

Stayed in October 2023

Didn’t get to meet any member of staff. I had to ring the central number to find out the number of my room and how to get in.

Beautiful rooms and I loved the en-suite. A very comfortable night.

Stayed in September 2023

Nothing..it was all fabulous.

Brilliant hotel ,fantastic location ,spotlessly clean ,super comfy bed ,great a/c and fantastic shower .In a great neighbourhood close to lots of lovely places to eat and about a ten minute walk to the old town . Fantastic staff who were super helpful and friendly and allowed us to leave our luggage at the hotel all day ,after we had checked out , and return later that evening to get changed for our late night flight home . Will most definitely use the hotel again if we return to Rhodes !!

Stayed in September 2023

The only downside were the sharp corners of the wooden bed base, which cut my wife's leg when she accidentally walked into it.

Modern, clean with a stunning bathroom. Katerina receptionist recommended tavernas, arranged taxi to port, and acted as a first aider when my wife cut her leg. We will return.

Stayed in September 2023

There is nothing I didn’t like.

The hotel was in the middle of everything that you’d like to have access to in Rhodes. Very spacious and clean rooms. All was as it looks on the photos.

Stayed in September 2023

Nothing

Spotless. Great views from the terrace over the sea to one side and the palace to the other. . Huge terrace with the penthouse apartment. Lovely modern bathroom. Loads of cooking utensils. Lift direct into the apartment. Great location. Good coffee shops and restaurants downstairs. Just outside the old town walls. Fab place.

Stayed in September 2023

Everything as expected

Great location excellent staff nice quality room Only slight criticism smallish room but as expected for city centre location

Stayed in September 2023

Everthing was perfect, best location if you like to explore Rhodes Town

RFresh, modern, clean, quiet, staff, spaciou, LOCATION Walking distance to Old Town, to shops, Agostinos, Stavlos, Coffee & liquor shop downstairs & Ronda Beach ♥️

Stayed in August 2023

+ I loved the corner room with balcony. So beautiful 🤩 + Comfy beds, stylish interior, and beautiful bathroom + staff was helpful and good customer service

Stayed in August 2023

nothing

everything

Stayed in September 2023

No 24hour reception. There is no restaurant or bar inside the hotel, but right outside.

It is a great place in town. Great location and clean spacious rooms. Staff was friendly and welcoming. Super close to the bus station, to the beach, some cafe and shops and very easy to access the old city. Location is perfect and the rooms are nice.

Stayed in August 2023

A little noisy at night. Rooms not so clean considering its a new hotel.

Location was great. Close to everything around old town, beaches, shops, restaurants and transport Staff were super nice and helpful. Nice modern hotel.

Stayed in August 2023

It's a shame that the hotel does not offer breakfast

I liked the location of the hotel (very central, a stone's throw from the old town, in a lively area with bars and restaurants around the corner). I also appreciated the comfort and the view of the sea from my room (nice balcony). Staff very good.

Stayed in August 2023