Room was not sound proof but we weren't bothered. One day was cold outside and I didn't manage to rutn on the heating but it wasn''t necessary, there was a blanket and a quilt for the night and I have to say thah we are very winter threatened.

First of all hospitality and professionalism. Food was great, many options and very delicious. Room was very good, fantastic view and very clean. Room service evry day with changing sheets and towels every second day. Local transportation was good,fast and cheap. Close to beautifull beaches and Heraklion.

Stayed in May 2024

Very loud due to near airport and noisy air condition outside

Very kind staff

Stayed in October 2023

It was so clean - the room and communal areas were absolutely spotless, I was so impressed.

Stayed in October 2023

heat

people of crete

Stayed in July 2023

liberté

correct , mais un peu repetitif

Stayed in September 2023

- extra pay for beach towels - wi-fi was a nightmare (frankly it didn't work at all) - you had to pay for beach sunbeds for the whole day even if you stayed 1-2 hours in the afternoon

- friendliness of the staff (especially the manager of the restaurant) - close to a really nice sandy beach - close to shops and other restaurants

Stayed in August 2023

The wi-fi was very slow, sometimes my devices could not connect to the network. It wasn't very disturbing tough, as we went for a holiday and not to surf the internet. :)

The hotel has a great location, very close to the airport, but also in a quieter beach area. The pool was superb, but also the beach was very close. We moved around a lot by car, for which the hotel was a perfect start, they provided parking space free of charge, and there were several rental services close by.

Stayed in July 2023

Would have loved a beach snack bar

Super room with a marvellous sea view and minutes from the airport !

Stayed in May 2023

Beds were a little to hard for me. Bath was narrow and difficult to get in and out of

Great location on a small but nice beach lovely sea views great pool

Stayed in September 2022

The bathroom of the family room is poor in areation

Just in front of the see... Private beach and large pool

Stayed in August 2022

-

Good hotel value for money!

Stayed in June 2022

I stayed here for one night only to start my stay in Crete. A few notes: 1) hotel is quite dated and feels like I am in the 80’s 2) Food was ok but of average quality. You will get sick of the food at Day 3) my room was quite small! Not much space. 4) I would not stay in this area as it’s in tourist area and feels touristy

Stayed in September 2023

The bathroom wasn't as clean as it should be. The sebeds on the beach and the safebox in the room were extra charged, which I found annoying.

Excellent Location, right on the beach.

Stayed in September 2023

No sheets on the bed. The cover should be cleaned at everycheck in and should have the top sheet

Location

Stayed in September 2023

It’s a totally acceptable hotel for average all-in holidays. I was there only one night due to necessity

Nice location with lovely beach and pool. Close to main road with many restaurants and bars but distant enough to be peaceful

Stayed in September 2023

The worst hotel ever!!!!! Not even 2star. It says 4 star hotel and you expect the equivalent service. Hardly smiling receptionists, no Wi-Fi in the entire hotel and with the restrictions in roaming through Europe made it difficult for me to work. Now Aircondition appliance but some sort of old fashion thing with a plastic container under it and water was dripping. Breakfast was average. You had to pay for the sun-beds on the beach with the excuse that the beach belongs to the municipality and lots of locals visit it. Charge the locals. Find a way for your guests who pay 200 euro per day to use them for free. It’s not the 7 euro a set it’s just not not reasonable. Old deteriorated towels, smelly sheets, small rooms. There was a mosquito dead on the wall and no one bothered to clean it. Beds are so hard that I woke up every morning having all my body aching. The hotel itself is old fashion, reminded me the 80s, old furniture in the corridors. It’s a big no for me and I regret giving my money.

Only the beach nearby

Stayed in August 2023

1. Sea View Room. Very dated hotel - saw its prime in the early 80's with furnitute decor and tile matching that era. When given the key (an actual key not electronic) to the room we should have left - only 1 key so it forced us to stay together as a group. Unable to use the safe in the room as no key was provided and honestly didn't feel safe locking anything in the safe. Air conditioner wall unit leaked water onto the floor- the fix from the hotel was put towel under the unit and for us to replace frequently. The bathroom had discolored caulk which looked dirty due to its age (housekeeping did keep it clean), however it was a turn-off to see gobs of caulk between the toilet and wall to stop movement & how caulk was applied with a butter knife in the tub which had a rickety faucet. 2. Beach and Pool Area. A huge disappointment. They charge 1 euro per day per towel however require a 10 euro deposit per towel in cash at the pool bar - no way to charge it to your room & no ATM at hotel - they told me to go to town - yes I learned this after standing in line for 15 minutes because it's one person working at the pool bar making drinks & handing out towels after writing your information in a notebook (no automation) - so after that with no towels we headed to the beach and were told the beach is NOT part of the hotel and requires 7 euros for the beach access - I laughed and said we were leaving when asked "so you will pay?" When I discussed with the front desk about the hotel charge to access the beach , I was told that everywhere in Greece you pay for the beach and its a law - both statements are false but this apparently is how the hotel is getting more money from guests. The beach quality in that part of Crete is very silty unlike other parts of Crete. 3. Buffet. It was edible. Go early otherwise food gets cold. Dirty windows in buffet took away from ambience. 4.

We had a sea view room. The view was very nice and the balcony was quite large. Based on the angle of the hotel we weren't able to see a full sunset or sunrise. The hotel does entertainment in the evenings so that was nice for the guests. Housekeeping came everyday.

Stayed in August 2023

We could get our room much earlier, and I think with the best balcony view of the hotel. Much better than we expected. The food was excellent, next time we go for all inclusive. The beach is really close. The magic hands of Janis at the spa can not be missed, next time I will definitely choose the full body massage. I can not wait for our next visit to this hotel.

Stayed in August 2023

Everything…

Nothing….

Stayed in July 2023

For me, It dosen't really matter that the bathroom is a bit dated and room door. I understand, because the hotel is full all the time, hard to renovate them. But who cares when everything else is over expectation for me :)

I just came back from one of my best holiday ever :) I did't understand why the hotel was under rated, but I had a very good feeling about the place and booked a sea view room. Thank you for the hotel manager, communication was great all the way. The hotel was over my expectation. Great location, very clean hotel by a blue flag beach. Very nice landscape, every day clean rooms, pool area, bar, amazing breakfast. Everyday animation. People can't be bored. Hotel is located in the village center, restaurants, souvenir shops, markets, rent a cars everywhere. It's worth to rent a car and discover the island, is amazing everywhere you go. I wish I could visit here every year!

Stayed in September 2022

1. The hotel if far-far away from the 4 Stars hotel in the meaning of furniture, design, cleaning, food, service! 2. The most awful was that we did not have hot water. We checked in at about 22h as we needed to overnight and it was a very negative surprise when realized that there is not hot water. Tried to call the reception but the telephone was not connected and seems it was out of order for several years. 3. No telephone connection at the room. 4. The food for the breakfast was very poor and very low cost. 5. The service at the breakfast. When I asked if they have milk butter/ but not palm butter/ I was sent to the shop to buy if I need. And I cant understand if it is that difficult to offer a real milk butter in a 4 star hotel instead if palm oil???? 6. The beds in the room were fully covered with bed covers which is either not hygienic, nor esthetic. 7. The cleanliness

The hotel has a nice location and that is all we liked!

Stayed in June 2022

The hotel is still flying the Russian flag at the front entrance in July of 2022. Some parts in the hotel room were broken or loose. A lot of the entertainment is in French and you are forced to listen to it, if you want to sit in public areas. The breakfast was very blant and did not offer a variety of fruits or vegetables. The only good thing were the crepes, but only done right by one cook. The other cook under cooked them.

Stayed in July 2022

Beach bar had limited food/ drink choice Pool bar had even less choice Lots of empty sun beds but reserved by other guests towels

Beach front, great pool, friendly and helpful staff

Stayed in August 2023

There are no comments available for this review

Stayed in October 2023