The pool area is very small which was slightly disappointing and it was a brisk 10/15 minute walk from the old town (although this didn’t bother us it may bother others).

The property is very modern and the rooms were very clean. It is in a close proximity to the beach too. The staff were lovely and provided us with recommendations of where to eat whilst we were there.

Stayed in May 2024

Staff is very welcoming and nice, helps with every question you might have. Room was clean and beautiful. Everything went smoothly.

Stayed in May 2024

Nothing

Dora was the best host we had in 3 weeks in Crete sincerely. She was smily, helpful, funny.

Stayed in April 2024

We missed a door/curtain at the shower

Close to the beach, supermarket and restaurants, nice balcony,

Stayed in May 2024

We have stayed at the White Swan 3 times in the last 6 months. Lovely, clean family run hotel where nothing is too much trouble. Situated in residential area just 5 minutes walk to the beach. Staff really helpful especially the lovely young lady Dora, who is an asset to the hotel. We will be back.

Stayed in April 2024

Great location, walking distance to old town. Close to beach and restaurants. Comfortable bed. Owners and staff very friendly and very welcoming. Parking available in street or nearby car park. Would highly recommend.

Stayed in May 2024

Friendly staff, brand new hotel with great features

Stayed in April 2024

Everything about White Swan was great - very enjoyable. Parking in Rethymno is tricky at times, but manageable.

It was a cmfortable and well appointed room with balcony. The staff and owners at reception are very friendly, and go out of their way to be helpful and welcoming, with excellent English. The hotel is quiet, well managed in a nice neighbourhood, and close to beach, shops, restaurants.

Stayed in April 2024

Everything was perfect. It was the best hotel ever. The staff was really friendly. The hotel is like new, beds are very comfortable. 100/100!

Stayed in April 2024

Coffee machine didn’t work but it’s minor. We’ve reported to front desk when checking out.

The service from Dora at front desk made our trip and stay very special. Exceptional service and excellent recommendations, a very warm place where truly make you feeling like home, will definitely recommend.

Stayed in April 2024

Friendly staff. Nice modern appartement en excellent beds. Walking distance to the centre

Stayed in April 2024

Nothing relevant

Really friendly people, clean, well equiped.

Stayed in April 2024

A very spacious and clean hotel in the city center, about 2 minutes' walk from the beach promenade. There is a public parking lot nearby and it is also possible to park on the street. The hotel staff is very kind and friendly. For example, they made us a parking spot right in front of the hotel and gave us good recommendations about the best restaurants nearby (ex. breakfast in Barrio Cafe - pic.) . The room is very modern, comfortable and clean, there is everything the visitor may need during his stay. Although the hotel is located on a city street, the room is very quiet. We definitely recommend staying at this hotel, it's a great experience.

Stayed in April 2024

The owners of the hotel are so lovely and welcoming, the property itself is well equipped and very clean.

Stayed in October 2023

N/A

The staff were so friendly and helpful - thank you Dora and her dad!

Stayed in November 2023

The extremely friendly owners and staff. The modern decor, outside balcony, rooftop terrace and pool. The property is spotlessly clean.

Stayed in October 2023

-People -Location Yanis Dora and Sandy are really cool and helpful always giving the best tips for restaurants and activities around Rethimno. Big thanks in particular to Yanis the owner ! Taleme !

Stayed in October 2023

Slight smell of cigarettes.

I had the pleasure of staying at the White Swan hotel on September 27-28, and I must express my heartfelt gratitude to the entire staff for their exceptional service. The White Swan is not just a hotel; it's a family-run gem that goes above and beyond in making your stay truly memorable. I visited Crete with my sister to celebrate her 40th birthday, and prior to our arrival, I reached out to the hotel staff to arrange a surprise. They exceeded all expectations by decorating our room with delightful balloons, a perfectly chilled bottle of champagne, and a selection of delicious sweets. My sister was over the moon with this warm welcome, and I can't thank the staff enough for making it so special. Aside from the fantastic service, the White Swan's location is superb. It's conveniently situated close to shops, the bustling main street along the beach, and many other hotels. A mere 15-minute walk takes you right into the heart of the town. Our stay at the White Swan was a memorable and heartwarming experience, thanks to the wonderful staff and the thoughtful gestures that made my sister's 40th birthday celebration truly extraordinary. I highly recommend this charming family-run hotel to anyone visiting Rhythemno, Crete.

Stayed in September 2023

-

The hotel was close to the beach as well as the center of Rethymno. The room was clean and we had a spacious balcony. The staff was very helpful and friendly. We even got a bottle of homemade olive oil from the owner when we left :)

Stayed in October 2023

“pool area” was quite small with limited beds. TV access wasn’t great and didn’t work for a signal.

clean, bright, good size.

Stayed in September 2023

Very, very minor details that are more for awareness than negative: - The rooftop is closed during the winter season so make sure you contact the hotel to confirm. - Parking spaces are available, but limited so make sure you contact hotel ahead. Otherwise, we find Rethymno has free parking within walking distance. - No view of the beach from the suites, but you are so close by walking there!

- Staff: Staff are unbelievably nice and kind, and very responsive over Booking.com platform and/or in-person. They always have someone staffed there. The staff greeted us upon entry and made sure we are settling in the suite. You can tell they genuinely want to make sure your stay is as comfortable as possible. - Facilities: Roof top deck provides umbrella, coffee tables and chairs to enjoy the open air. There is a small pool for kids or adults to dip in to cool down. The parking is available right in front of the hotel. - Cleanliness: the room was very clean and modern. - Comfort: There are a total of 4 floors + rooftop. We were assigned suite #409. The rooms are very quiet.The main bed is very comfortable. The sofa is ok and the TV is decent sized. The bathroom is spacious. There are 2 AC's and both are clean and works well to cool the suite. The kitchenette have cook top and everything else (microwave, mini fridge, cutlery, cups, plates, coffee machine). We were given some coffee grinds and some raki as part of staying. - Location: It is so easily walkable to the sandy beaches and far enough to be away from the noise of main strip. We love the fact that the suite is quiet and next to the locals. - Overall value: 10/10. We were sad that we had to leave. We highly recommend this hotel.

Stayed in October 2023

Nothing

Room was lovely and just like the pictures. The location was great, just a 2 minute walk to the beach and a short walk to the old town. Reception staff were lovely and really helpful.

Stayed in September 2023

Parking is free but it can be difficult to find a space. The view from our room was onto neighbourhood balconies but was not a problem

Very friendly staff, proximity to beach, restaurants and walking distance into the old town. Room was cleaned daily and accommodation was clearly family run.

Stayed in October 2023

Great location and very stylish yet comfortable stay. Mosquito nets on the windows if you want fresh air, stylish decor, comfy beds. Location was very central but not noisy at all.

Stayed in October 2023