7a Calle Poniente No33 B , 03001 Antigua Guatemala, Guatemala
#7 of 141 hotels in Antigua Guatemala
Guests' ChoiceBased on 207 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.5
Staff
9.5
Value for money
8.8
Free WiFi
9.2
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End of dialog contentReviewed: 29 April 2024
Andrea
GuatemalaThe price of breakfast I felt was elevated
Stayed in April 2024
Reviewed: 22 April 2024
Mario
GuatemalaUnfortunately due to maintenance the hot tub was not available during our stay.
The facilities in the hotel are very good and the staff is friendly and polite.
Stayed in April 2024
Reviewed: 10 April 2024
Olga
CanadaI preferred breakfast buffet over menu
Very friendly staff A beautiful gardens and decorations on corridors.
Stayed in April 2024
Reviewed: 28 March 2024
Alejandra
MexicoBeautiful, clean, spacious.
Stayed in March 2024
Reviewed: 23 March 2024
Hazum
IsraelEverything in the hotel was beautiful and comfortable, the location is amazing
Stayed in March 2024
Reviewed: 18 March 2024
Urenna
United StatesThe property and rooms were clean and well maintained. My friends and I were able to walk to most places. The breakfast buffet was really good. The staff were friendly and helpful.
Stayed in February 2024
Reviewed: 15 March 2024
April
United StatesComfortable beds, beautiful gardens, large hot tub.
Stayed in March 2024
Reviewed: 14 March 2024
Armas
United StatesThe location of the hotel is about 3 or 4 blocks from the city main attractions but is a very quiet place.
The hotel is gorgeous, very clean and the staff was very friendly at all times.
Stayed in March 2024
Reviewed: 13 March 2024
Antonio
CanadaLocation, beautiful peaceful property
Stayed in March 2024
Reviewed: 6 March 2024
Jorge
GuatemalaBeds super comfy and jacuzzi.
Stayed in March 2024
Reviewed: 1 March 2024
Cristina
GuatemalaBeds are super comfortable. Beautiful interior gardens everywhere creating a relaxing environment. Front desk staff where friendly and helpful with everything needed.
Stayed in December 2023
Reviewed: 17 February 2024
Kathleen
United StatesI would have liked a comfortable chair in my room for reading.instead of the wooden chair that was there.
Super comfy bed! Excellent, courteous, helpful staff. Very convenient to shops and food. Very nice lobby and bar area. Very good security.
Stayed in February 2024
Reviewed: 3 February 2024
Sailesh
United StatesStaff was not all that friendly and warm. We stayed at couple of hotels in Atitlan and we could see the difference.
The facility and its location
Stayed in February 2024
Reviewed: 8 January 2024
Roberto
El SalvadorNothing
Great location and cozy atmosphere
Stayed in January 2024
Reviewed: 7 January 2024
Juergen
GermanyThe rooms are facing the inner patio which affects the light, our room lacked natural light. Also depending on where you are the rooms can be a bit noisy
The hotel has a very nice charm and style. Great location and friendly staff. We had a massage and it was great
Stayed in January 2024
Reviewed: 26 December 2023
Juiyun
FranceNothing I don’t like from the hotel itself but there were babies / toddlers screaming and highly disturbing.
Beautiful design and the comfy bed. Btw, service was amazing.
Stayed in December 2023
Reviewed: 9 December 2023
Joseph
United KingdomGorgeous lobby area and entrance. Peaceful vibe. Lovely pool-jacuzzi.
Stayed in December 2023
Reviewed: 4 December 2023
Ana
GuatemalaIn the buffet the waiters and weitreses did not got our dirty dishes from the table. I had to get up a couple of times to hand them the dirty plates.
Lovely property, very friendly staff.
Stayed in December 2023
Reviewed: 30 November 2023
Davila
United StatesWe tough it was a pool onsite but instead was a jacuzzi and my girls love swimming
Very comfortable also, we forgot a bag with personal belongings and the security manager email me about it informing us that we forgot a bag and can be pick up at anytime, we where very impressed
Stayed in November 2023
Reviewed: 12 November 2023
Janet
United StatesRooms were stuffy. Air conditioning not working properly. There was also a leak in the bathroom but we asked for extra towels for the ground and it helped!
Very beautiful location.
Stayed in November 2023
Reviewed: 23 October 2023
Heidi
United StatesNothing
Meal - breakfast buffet- delicious
Stayed in October 2023
Reviewed: 16 October 2023
Jorge
GuatemalaIncredibly comfortable beds and the jacuzzi is amazing
Stayed in September 2023
Reviewed: 27 September 2023
Demi
United StatesCould have told us at check-in that the coffee in the room was part of the snack charges. Didn't know there was coffee provided every day down one of the hallways.
Good size rooms and comfortable beds and pillows.A little noisy in the rooms towards the front of the hotel but much quieter in the back. We switched after the first night.
Stayed in September 2023
Reviewed: 21 August 2023
Wendy
United StatesAlmost nothing, we wish jacuzzi is open till 10pm instead of 9 pm.
The property is absolutely delightful, each section of rooms have its own courtyard, with patio chairs / table to lounge and relax. A very quiet and serene property, well kept, clean, the best part is soaking in jacuzzi after a long day of walks & hikes. Free Coffee is great. Hotel staff are very polite and nice, always with a smile greeting us, and asking if we need anything.
Stayed in August 2023
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