No elevator. 2nd floor is ok, but I would not want to climb up to 3rd or 4th floor. Also, didn't like that they put chemicals in the pool in the morning so you couldn't' swim until late morning

Honestly, I would stay for the pool and hot tub. The view of the lake was nice and walking the immediate streets especially in the evening when everything was open, festive. Comfortable beds & pillows. Clean. Liked that check out time was at 1pm, not the usual 11am.

Stayed in May 2024

The first room was not that good. It was cleaned but it was old, some insects etc. We changed room and it was waaay better! Way more clean! The staff is very friendly, breakfast is good, location very good and the complex is clean!

Stayed in May 2024

We had our room across the street from the main building

Comfort

Stayed in March 2024

Comfortably

Stayed in May 2024

- Breakfast - Expensive shuttle service (the shuttle is needed but too expensive for the distance in question, especially when you share it with other guests) - There is not even one hanger in the room for the clothes

- Location - Air conditioning (really needed in Flores) - Friendly Staff

Stayed in April 2024

Only downside was a bit of noise in the evening, but not something within the hotels control.

Property was clean, had functional air conditioning in the room, and a friendly staff! The pool facility was nice and the lobby had space to sit.

Stayed in April 2024

Nothing

The swimming pool area, the view from there, the size of the room, clean, good WiFi, comfy bed and great shower, good breakfast

Stayed in April 2024

Clean and pretty

Stayed in April 2024

Very clean and easy to access, the staff is great

Stayed in April 2024

Expensive

Overall a good hotel to stay for a couple of nights. The pool was a nice perk on a hot day in Flores. The staff is lacking the kindness of other places in Guatemala.

Stayed in April 2024

The bar area overlooking the lake was very nice. Our room had a bedroom with a huge bed as well as an entry room with kitchen facilities and seating area.

Stayed in March 2024

The apartment we stayed in had no windows so it wasn’t that great to hang out in.

The pool area was beautiful and the water refreshing. Then location was great as it was close to restaurants and easy to get transportation to excursions.

Stayed in March 2024

We stayed in the apartments over the road and they were very basic, although fine. Do wish the apartments had been advertised as over the road as we had no outside seating area and were expecting a balcony or view of some sorts. The apartments are run down and could do with some TLC. Upgrade pool furniture as comment above

The pool area is gorgeous (although more sun loungers or comfier seating could be offered, including umbrellas for shade). Staff were really friendly and gave us breakfast packaged up for earlier departure. Good location in Flores and a beautiful view overlooking the lake from the pool

Stayed in March 2024

Nice facilities, it was really hot out and AC worked perfectly. Let me into my room a couple hours before check in but could hang out at the restaurant/pool the whole morning without a problem.

Stayed in March 2024

Very hot in the room, no airco in the living room

The pool, the apartment

Stayed in March 2024

Swimming pool and view on the lake

Stayed in March 2024

There is a strong smell when you start the shower, but disappears after water runs. Expected issues for older buildings, I guess

Location fabulous. Has bar, restaurant, pool, jacuzzi. Great staff. Late checkout at 1 pm. Food and prices good. Fast internet and cable channels. Super comfortable bed and powerful shower. They help you to contact with boaters and tour companies for more activities and day trips. Not so quiet but party places end noise early.

Stayed in March 2024

Beds

Amazing spot and great food. Super accommodating

Stayed in March 2024

Communication with staff was a little difficult as I speak very little Spanish.

Room was average size and clean and quiet. The location was good for tourism. One must speak a little Spanish. Breakfast was adequate.

Stayed in March 2024

We stayed in an apartment room in a separate block. Photos make this look like the rooms are upstairs, but they are ground floor and open straight out on to the very busy road. There is nowhere to sit and watch the world go by. There is a much more traffic on Flores than we expected, with locals crossing on to the island by ferry to avoid a long round trip, and the room opens on to the main route for this traffic. There was a lot of noise coming from above, and next door. This was of course out of the hotel's control.

The hotel is centrally located on Flores, and has all the necessary facilities. The reception staff were very kind, welcoming and patient. The restaurant staff were attentive and polite. We had a large clean room and plenty of fresh clean water.

Stayed in February 2024

The room was located in front of the street and it was quite noisy because of cars passing by. There are no windows in the entire room and it felt uncomfortable. Not recommended for claustrophobic people.

Common areas and staff are great. My room was located on the other side of the street and there was a lot of noise from cars and neighboring bars. There were no windows in the room, and it felt quite claustrophobic. The apartment was spacious and clean. The air conditioning functioned correctly.

Stayed in February 2024

Power CONSTANTLY goes out. This is not the place for you if you need reliable power or wifi.

Location, pool, jacuzzi, friendly staff, AC Ask for a room facing the pool.

Stayed in February 2024

The bathroom was small and the door awkwardly opened into it blocking the sink.

Great location and price! The Jacuzzi is such an added bonus. Highly recommend staying here!

Stayed in February 2024

Not a thing

Beautiful location

Stayed in February 2024