15 Calle "A" 7-12, Zona 13, Colonia Aurora , Zona 13, 01013 Guatemala, Guatemala
#12 of 70 hotels in Guatemala
Guests' ChoiceBased on 320 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
9.4
Facilities
8.8
Staff
9.3
Value for money
8.9
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 April 2024
Dean
United StatesThe ventilation in my room could be better. And with two double beds, there wasn't a lot of space to move around.
The breakfast was delicious. All of the staff were very pleasant and accommodating. So convenient to the airport, I will surely stay here again.
Stayed in April 2024
Reviewed: 24 April 2024
Yan
Australianothing
Walking distance to the airport. We booked airport pickup for the first day and walk to and from the airport the second day. The staff is helpful and booked transportation for us to and from Antigua with a reasonable price.
Stayed in March 2024
Reviewed: 4 April 2024
Yandro
United StatesClean rooms, good breakfast, nice staff. Very close to the airport, walking distance
Stayed in March 2024
Reviewed: 4 April 2024
Rikaphi
CanadaVery accommodating. Went out of there way to have breakfast ready early for us.
Stayed in March 2024
Reviewed: 1 April 2024
Eva
FranceNothing
Very nice hotel to walk to the airport (5mn). Big room very well-equipped and confortable. Nice bathroom, clean. Nice staff ready to help you in any case.
Stayed in March 2024
Reviewed: 30 March 2024
Antonina
PolandThe only 2 downsides for me were: - the room that I got had no real window, neither it had an AC so there was no airflow inside, the air got hot and stuffy easily. - hotel’s location is great for an easy access to the airport but if you stay a bit longer, be informed that there are no restaurants in the area (. maybe only the Subway at the airport?). However, you can buy some snacks from the hotel reception.
As mentioned by others, the hotel is literally 5 minutes walk away. If you are a backpacker without 10 suitcases, there is really no need to get a cab (they also overcharge like crazy for such a short distance). The hotel is guarded, kept clean and overall nice looking. The bed was comfortable, the water pressure in the shower was great, the complementary breakfast was tasty and filling.
Stayed in March 2024
Reviewed: 25 March 2024
Moe
United StatesNo restaurants around the area but you can easily Uber anywhere.
Good location near the airport, walking distance to the airport. Comfortable room with private bathroom. Few small stores & bakery within walking distance. Friendly supportive staff.
Stayed in March 2024
Reviewed: 22 March 2024
Marcelo
United StatesA bit noisy and no air conditioning or fan in the room.
Very close to the airport, 6min walk. Super friendly staff and good breakfast included.
Stayed in March 2024
Reviewed: 19 March 2024
Andreas
United StatesVery comfortable and great location, nice and polite personal
Stayed in March 2024
Reviewed: 19 March 2024
Gabriela
United StatesCleanliness
Stayed in March 2024
Reviewed: 13 March 2024
Kimberley
CanadaNo hooks in the bathroom.
Proximity to airport.
Stayed in March 2024
Reviewed: 10 March 2024
Iosellev
United StatesThere was a lot of steps to get to the room and in the room the bathroom had a step up to the bathroom. Just a note for those who need a flat entrance, double check with them where your room will be.
The bed was very comfortable and the bedding was super clean!!! Bathroom was large and it was super clean as well. The breakfast was basic but made with purified water and tasted great! Overall this was not "hostal" vibes, it was more Best Western Hotel vibes.
Stayed in March 2024
Reviewed: 8 March 2024
Tomer
GuatemalaGreat place to spend the night before your morning flight, you can walk to the airport, about 5 minuets walk. The staff was kind and the breakfast was great. Safe place, quiet and really close to the airport.
Stayed in March 2024
Reviewed: 1 March 2024
Miguel
GuatemalaNo one should smoke in non-smoking areas and close to guest rooms. No AC in rooms, and could not open the windows due to one guest smoking right outside the room.
Staff, profesional service, clean room, prompt service, easy access to airport.
Stayed in February 2024
Reviewed: 23 February 2024
James
New Zealandrooms were spacious, clean and modern. the staff were incredibly helpful and freindly both suring and before our stay. THey helped arrange transfers to and from Antigua and stored our luggage while visiting Costa Rica for a few days. This was my second stay here and I would stay again.
Stayed in February 2024
Reviewed: 22 February 2024
Mulligan
CanadaOur room was impeccably clean, the staff was welcoming and helpful, the location was perfect for us (close to the airport), and the breakfast included was excellent.
Stayed in February 2024
Reviewed: 22 February 2024
Jessica
United StatesI am a very sound sleeper but this place was very loud *inside* the house. I could hear through the walls and every door sounded like it was slamming. Every time the doorbell rang I could hear it. I'm not sure if it was just my room but it was exponentially louder than I had expected.
The staff was lovely and the facilities were very clean. There was also a lovely garden.
Stayed in February 2024
Reviewed: 17 February 2024
James
CanadaI love everything about this B&B. They are clean, welcoming and serve amazing breakfast.
Stayed in February 2024
Reviewed: 15 February 2024
Felicity
United KingdomWonderful staff and homely environment- very clean! Recommend highly :)
Stayed in February 2024
Reviewed: 15 February 2024
Miroslaw
United KingdomHard to find at night. Outside sign not visible.
Staff very helpful and really above and beyond.
Stayed in February 2024
Reviewed: 13 February 2024
Imogen
AustraliaClean, close to the airport, easy late night checkin
Stayed in December 2023
Reviewed: 11 February 2024
Andrew
United KingdomRoom 8 is next to reception so it was noisy and there is only a skylight.
Very close to the airport. You can walk across the road and up the ramp to departures. Home cooked food was OK too. Staff very friendly and speak good English (compared to our Spanish 🙁)
Stayed in February 2024
Reviewed: 4 February 2024
Jcwarbler
SpainEverything was excellent
Stayed in January 2024
Reviewed: 2 February 2024
Erika
GermanyThere was not much water coming out of the shower (although this was only the case during my second stay, first time around I had a different room and the shower was great!). I would have appreciated a milk alternative for my coffee, but that is complaining on a very high level.
Walking distance to the airport, friendly staff (I asked for a more quiet room and got one without hesitation), quiet and green garden area. Coffee is being served from 6:30am onwards, breakfast shortly thereafter. The traditional breakfast is very good and glutenfree (if you need that option).
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content